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SUMIYA Spa & Hotel

2.5 star property

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Photo gallery for SUMIYA Spa & Hotel

Twin Room | Desk, blackout curtains, free WiFi, bed sheets
Dining
Point of interest
Lobby sitting area
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
6-18 Kyobashicho, Minami-ku, Hiroshima, 732-0828
  • Place, Hiroshima Central Shopping District
    ‪8 min walk‬
  • Place, Hiroshima Peace Memorial Park
    ‪20 min walk‬
  • Place, Atomic Bomb Dome
    ‪4 min drive‬
  • Airport, Hiroshima (HIJ)
    ‪61 min drive‬

Room options

View all photos for Double Room

Desk, blackout curtains, free WiFi, bed sheets

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Balcony

Desk, blackout curtains, free WiFi, bed sheets

Double Room with Balcony

7.0 out of 10
Good
(4 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Japanese Style Twin Room with Private Bath

Desk, blackout curtains, free WiFi, bed sheets

Japanese Style Twin Room with Private Bath

  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room with Private Bathroom

Desk, blackout curtains, free WiFi, bed sheets

Twin Room with Private Bathroom

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room with Balcony

Desk, blackout curtains, free WiFi, bed sheets

Twin Room with Balcony

7.6 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room

Desk, blackout curtains, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds

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About this property

SUMIYA Spa & Hotel

Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a library, express check-in and express check-out are on-site.
SUMIYA Spa & Hotel offers 19 accommodations with complimentary bottles of water and complimentary slippers. 32-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Hiroshima hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at SUMIYA Spa & Hotel, you're just a quick walk from Memorial Cathedral for World Peace. You'll find features such as free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 10 minutes by foot from Shukkeien and a 2-minute drive from Hiroshima Museum of Art
SUMIYA Spa & Hotel offers its guests a library, multilingual staff, and concierge services. WiFi is free in public spaces. SUMIYA Spa & Hotel also features laundry facilities, dry cleaning/laundry services, and express check-in.

This Hiroshima hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 10 AM - 6:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 December 2025 to 28 February 2026 (dates subject to change).
The property will be renovating from 1 December 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 10 AM - 6:00 PM.
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

SUMIYA Spa Hotel Hiroshima
SUMIYA Spa Hotel
SUMIYA Spa Hiroshima
SUMIYA Spa
SUMIYA Spa & Hotel Hotel
SUMIYA Spa & Hotel Hiroshima
SUMIYA Spa & Hotel Hotel Hiroshima

SUMIYA Spa & Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 48 out of 178 reviews
Rating 8 - Good. 60 out of 178 reviews
Rating 6 - Okay. 32 out of 178 reviews
Rating 4 - Poor. 23 out of 178 reviews
Rating 2 - Terrible. 15 out of 178 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Avoid This Hotel! We arrived to find no one at reception; the desk is only staffed at certain hours. We tried to check-in using the computer terminal, but it wouldn’t accept our booking reference (the same one sent by email and shown in the Expedia app). We left a message at the desk via the phone and eventually received a call back, but by then it was already late and over an hour had passed. We gave up and booked a room at the APA across the road instead. Two members of our group did manage to check-in, but they said the place felt more like a hostel than a hotel, with shared bathroom facilities. We were promised a REUND, but nothing has happened. STAY AWAY. This place is a dive.
Stayed 2 nights in Nov 2025

6/10 Okay

Rhys

Liked: Staff & service
Staff were nice , very hot room difficult to get the temp right.
Stayed 2 nights in Nov 2025

10/10 Excellent

SHU-CHUAN

Liked: Cleanliness, property conditions & facilities
Price is good, location is great, clean and friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Large clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
This property has one toilet on each floor and showers on the ground floor This is not indicated in the Wotif information On a positive note, the staff were more than obliging and attempted us help us with communication with Wotif Don’t get caught like this otherwise if you are looking for a refund of your money we find it a tiring and exhausting experience and obviously Wotif just want you to give up Wotif obviously have not set up there business model not on customer service just margin on rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel employee’s were very polite and explained the check in and out out process with clarity
Stayed 2 nights in Jul 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very crumulent

Beds were soft, decent space for the price. Had a private bathroom. Having to take shoes off was annoying, especially because the slippers were too small for me. Check in and out was very easy. Overall very good.
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with lots of room in the private rooms. The only downside was the WiFi didn't work well.
Stayed 2 nights in May 2025

10/10 Excellent

Laurel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Walkable from train
Stayed 2 nights in Apr 2025

8/10 Good

Charles, Battlefield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly my only complaint was shared restrooms and showers. I missed this on tge site but it was there. That's on me.
Stayed 2 nights in Mar 2025

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service
Close to train. Easy to walk.
Stayed 2 nights in Sep 2024

6/10 Okay

Joshua

Liked: Staff & service
This hotel is exactly what you pay for. Small rooms, shared showers, great staff, and located close to Hiroshima station.
Stayed 2 nights in Aug 2024

8/10 Good

Zac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was interesting how it was a digital receptionist. Overall the hotel was great and worked to our needs. It would be a good idea to have a small laundry and possibly a microwave in the room
Stayed 2 nights in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the lobby were kind and attentive. The room and facilities were clean. The area is safe and close to restaurants and train stations. Bonus points for allowing me to check in at 10:00 am without additional fees.
Stayed 2 nights in Dec 2023

6/10 Okay

SUKHJIWAN

Travelled with partner
Liked: Cleanliness, property conditions & facilities
the room was spacious but we had not realised that it was a shared bathroom as this was not listed until three or four lines down under Bathroom as a room amenity.
Stayed 1 night in Oct 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. It is very well located close to Hiroshima station and some nice walking paths
Stayed 2 nights in Mar 2023

10/10 Excellent

Kerri

Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

100% worth the stay

Everything about the location is worth the price. It's a few minutes away from Hiroshima station, they have luggage storage even after checking out, and it's super cheap for the overall stay. The only small negative is that you can sometimes hear the loud noises from outside in the street.
Stayed 1 night in Dec 2021

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice!

Simple, clean Japanese-style room in a quiet part of town.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Staff & service
広島の中心部にも徒歩で行けて便利でした。 シャワー室しかなかったので、 お風呂があるとなお良かったです。 フロントの方も親切で良かった。
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
clean and well organized, no hassle on a late nite checkin
Stayed 1 night in Nov 2019

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Shared toilets and showers very clean. Communal area very convenient and easy to get to the main spots.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was good. Though we had our own bathroom. It is communal.
Stayed 2 nights in Oct 2019