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JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

Public bath
Exterior
Down duvets, in-room safe, desk, laptop workspace
Public bath
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-6 Matsubaracho, Minami-ku, Hiroshima, Hiroshima, 732-0822
  • Place, Shukkeien
    ‪10 min walk‬
  • Place, Mazda Zoom-Zoom Stadium
    ‪14 min walk‬
  • Place, Hiroshima Central Shopping District
    ‪16 min walk‬
  • Airport, Hiroshima (HIJ)
    ‪61 min drive‬

Room options

View all photos for Single Room B, 1 Double Bed, Non Smoking (Single Use)

Down duvets, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (Single Use)

9.4 out of 10
Exceptional
(30 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking | Down duvets, in-room safe, desk, laptop workspace

Double Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room (for 2 People Use)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 2 People Use)

  • Sleeps 2

View all photos for Double Room

Down duvets, in-room safe, desk, laptop workspace

Double Room

  • Sleeps 2

View all photos for Single Room(B)(for 1 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(B)(for 1 Person)

  • Sleeps 1

View all photos for Single Room(A) (for 1 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(A) (for 1 Person)

  • Sleeps 1

View all photos for Single Room A, 1 Double Bed, Non Smoking (Single Use)

Down duvets, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (Single Use)

9.0 out of 10
Wonderful
(13 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room A, 1 Double Bed, Non Smoking (For 2 People)

Down duvets, in-room safe, desk, laptop workspace

Single Room A, 1 Double Bed, Non Smoking (For 2 People)

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room B, 1 Double Bed, Non Smoking (For 2 People)

Down duvets, in-room safe, desk, laptop workspace

Single Room B, 1 Double Bed, Non Smoking (For 2 People)

9.0 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking (For 3 People)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking (For 3 People)

10.0 out of 10
Exceptional
(1 review)
  • 27 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for King Room, Non Smoking (For 2 People)

King Room, Non Smoking (For 2 People) | Down duvets, in-room safe, desk, laptop workspace

King Room, Non Smoking (For 2 People)

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Eco-friendly toiletries, hair dryer, slippers, bidet

Standard Twin Room

  • Sleeps 2

View all photos for King Room

Down duvets, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for Single Room(A) (for 2 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(A) (for 2 Person)

  • Sleeps 2

View all photos for Single Room(B)(for 2 Person)

Down duvets, in-room safe, desk, laptop workspace

Single Room(B)(for 2 Person)

  • Sleeps 2

View all photos for Deluxe Twin Room (for 3 People Use)

Down duvets, in-room safe, desk, laptop workspace

Deluxe Twin Room (for 3 People Use)

  • Sleeps 3

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About this property

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI

Hotel in Hiroshima
This hotel features a microwave in a common area, dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a vending machine.
JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI offers 246 accommodations with a safe and complimentary slippers. Beds feature down duvets. LCD televisions come with digital channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

This Hiroshima hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath.
Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI. During your stay, you're just a quick walk from Hiroshima Toshogu. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Hiroshima Toshogu and 7 minutes on foot from Kyobashi River
As a guest of JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI also features express check-out, a lift, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Hiroshima hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: JPY 990 for adults and JPY 990 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately JPY 990 for adults and from JPY 990 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Viainn Hiroshima Shinkansenguchi

JR WEST GROUP VIA INN PRIME HIROSHIMA SHINKANSENGUCHI Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 418 out of 701 reviews
Rating 8 - Good. 216 out of 701 reviews
Rating 6 - Okay. 45 out of 701 reviews
Rating 4 - Poor. 13 out of 701 reviews
Rating 2 - Terrible. 9 out of 701 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Check-in was a breeze.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We didn't have breakfast but it was available to us.
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station. Good hotel but nothing special. Convenient for ahort stays.
Stayed 2 nights in Oct 2025

8/10 Good

Oren

Liked: Cleanliness, property conditions & facilities, room comfort
Decent choice in Hiroshima. The staff was somewhat less friendly than in other Japanese hotels, and most of the reception staff could not speak any English. The location is perfect - 3 minutes walk from the Hiroshima station. The room was somewhat small even for city-center standards, and the bathroom was really tiny and uncomfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hiroshima station and convenient
Stayed 2 nights in Sep 2025

10/10 Excellent

tamaki, Orinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The public bath was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

Keiko

Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Christian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to Hiroshima station which was really convenient for us. Staff were nice and helpful. The baggage storage is a great service as we had a late train back to Tokyo and wanted to do stuff around the city without hauling our luggage around.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderfully helpful, rooms small but standard size for Japan. Amenities were great and breakfast was delicious, don't forget to ask + pay for the breakfast voucher at the front desk before heading to the restaurant! Did not try the onsen here, but imagine it's quite good if it matches the standards of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe next door served good coffee , drinks and food . Room was a good size. Bed comfortable . Air con a little noisey . Laundry eay to use. Staff very freindly and helpful. A great hotel . Ideally placed near Shin Station and easy to get a round
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient for arriving by train (3 minute walk) and leaving by plane (3 minute walk to bus). Also easy transportation options for seeing the town.
Stayed 3 nights in Jul 2025

8/10 Good

Mitsuhiro, Anaheim

Liked: Cleanliness, staff & service, property conditions & facilities
Near the station
Stayed 7 nights in Jul 2025

10/10 Excellent

Dorilyn, Mililani

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was amazing for what you get. I was concerned about the room size but it was spacious and comfortable for my family of 4. The amenity bar in the lobby provided everything we needed and they gave us a super cute kid amenity set upon check in. The staff was accommodating and kindly allowed us an additional hour for check out since a couple of my family members were feeling sick. They offered umbrellas as we exited since it was raining. A small thing that bothered me was that the staff would let me start the check in process until 3pm. My husband was feeling sick and we had to wait in the lobby. She would even let me fill out the hotel registration. So at 3pm, there was now a line to check in which caused a longer wait. It wouldn't have been a big deal if my husband wasn't feeling sick but we really wanted to get to our room ASAP. At 3, we checked in at the front desk and went straight to our room which was lovely. I loved the use of space and the large bathroom. I stayed 2 separate one night stays and the 2n time, the front desk agent let me begin the check in process before 3pm, however, they did not provide a kid amenity this time. They held out luggage for us while we went to Miyajima overnight. They were prompt to bring our luggage out when we returned for that 2nd stay. The coffee shop on the ground florlor was excellent too. I would totally stay here again and if fact, would be interested in trying their other properties around Japan.
Stayed 1 night in Jun 2025

10/10 Excellent

Kinuko

Stayed 1 night in Jun 2025

8/10 Good

Fathul Rahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location from the main train station.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ricardo

Travelled with family
Liked: Room comfort
The hotel offered us the opportunity to visit more sites due to its location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location, comfortable room

The hotel is strategically placed, within walking distance of the Hiroshima Station. There are also 2 convenience stores across the road. The room is also roomy & comfortable, with a table & 2 chairs.
Stayed 1 night in Jun 2025

10/10 Excellent

Dorilyn, Mililani

Stayed 1 night in Jun 2025

10/10 Excellent

Denyse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpful pleasant staff! Thank you! Very clean hotel. Large wonderful bathroom! Close to train station and food. Walkable to attraction and shopping! Walked to Hiroshima Toyo Carps Baseball game at the Mazda Zoom Zoom Stadium! Loved the Komeda breakfast to start the day! Laundry machines worked perfectly. Will definitely stay here again!!
Stayed 3 nights in Jun 2025

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it very much .. it’s near to everything
Stayed 1 night in May 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Breakfast was very nice
Stayed 1 night in Jun 2025

10/10 Excellent

James, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick access to city and train station.
Stayed 1 night in May 2025