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Best Western Plaza Hotel Saugatuck

2.5 star property

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Photo gallery for Best Western Plaza Hotel Saugatuck

Exterior
Indoor pool, pool loungers
Lobby
Lobby
Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot tub
  • Laundry

Explore the area

View in a map
3457 Blue Star Highway, Saugatuck, MI, 49453
  • Place, Butler Street
    ‪2 min drive‬
  • Place, Oval Beach
    ‪5 min drive‬
  • Place, Silver Lake
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Fireplace

Standard Room, 1 King Bed, Non Smoking, Fireplace | Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Fireplace

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Single Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Iron/ironing board, free cots/infant beds, rollaway beds, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plaza Hotel Saugatuck

Hotel with free breakfast, near Lake Michigan
This smoke-free hotel features an indoor pool, a fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and laundry facilities.
Best Western Plaza Hotel Saugatuck offers 52 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plaza Hotel Saugatuck. During your stay, you're just a quick walk from Clearbrook Golf Club. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests speak favourably about the location and the clean guestrooms
  • 7 minutes by car from Lake Michigan and 12 minutes from Oval Beach
Best Western Plaza Hotel Saugatuck offers its guests an indoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi. There's an onsite business centre. Free breakfast is available. Best Western Plaza Hotel Saugatuck also features a vending machine, a garden, and a picnic area. Free self parking is available.

This Saugatuck hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Early check-in fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plaza Hotel Saugatuck
Best Western Plaza Saugatuck
Best Western Saugatuck
Saugatuck Best Western
Saugatuck Best Western
Best Western Saugatuck
Best Western Plaza Hotel Saugatuck Hotel
Best Western Plaza Hotel Saugatuck Saugatuck
Best Western Plaza Hotel Saugatuck Hotel Saugatuck

Reviews

Best Western Plaza Hotel Saugatuck Reviews

8.0

Very good

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 375 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 164 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

Reviews

4/10 Poor

Mary

Travelled with family
Disliked: Amenities
Would not stay here again. We waited 10 minutes at the desk ringing the bell before anyone came to help us check in. We came down for breakfast at 8am and whatever was on the hot plates was gone and wasn't refilled the 15 minutes we were there. The lady at the front desk was on a personal call and not attending to guests. We grabbed some coffee and left.
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay. Clean liked the complementary breakfast.
Stayed 2 nights in Jul 2025

2/10 Terrible

Yogesh

Disliked: Cleanliness, property conditions & facilities
We came to room at night, change our clothes and went to bed, next day we noticed ants in our bags and luggage
Stayed 1 night in Jul 2025

10/10 Excellent

Shanavas

Good
Stayed 1 night in Jun 2025

4/10 Poor

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smells real bad of smoke. Really out dated. Pool A

Stayed 1 night in Jul 2025

8/10 Good

will

Liked: Cleanliness, staff & service, room comfort

lost in time

The staff was friendly , the check in and check out was smooth. The free breakfast was adequate. The room was clean and comfortable, the a/c worked well. The entrance light in the room was burned out and the safety chain on the door was broke. The hotel needs an upgrade especially to the carpeting.
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find earwigs in the bathroom. Toilet got backed up. Chlorine smell by the pool was too strong didn’t use for that reason. Continental breakfast was spot on very good assortments to choose from.
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 1 night in Jun 2025

8/10 Good

Slavica

Stayed 1 night in Jun 2025

8/10 Good

jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel

Older hotel, but clean with very comfy beds.
Stayed 1 night in Jun 2025

6/10 Okay

Gene

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On the mark as always

The property keeps the facility clean, quite and accessible.
Stayed 4 nights in Jun 2025

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, amenities
Great stay, respected out privacy even though me and my daughter were their for a day. Great communication and decent breakfast selection for the area. Close to everything as well!
Stayed 1 night in Jun 2025

8/10 Good

Brenda

Stayed 4 nights in Jun 2025

6/10 Okay

Andrew

Disliked: Cleanliness
The staff were friendly, but the overall experience was quite basic. The breakfast was very standard, the room felt dark and somewhat damp, and the bathroom fan wasn’t working—though that wasn’t a major issue. We also had a power outage for probably 3-4 hrs in 90 degree weather. It’s a no-frills place, at best. Let me know if you'd like it to sound more positive, critical, or formal.
Stayed 3 nights in Jun 2025

10/10 Excellent

kimberly

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay in Saugatuck!
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First quiet sleep we’ve had on our trip- after turning off the air conditioning the room was quiet. In other hotels you can still hear the noise of the air conditioning from adjacent rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Stayed 2 nights in Jun 2025

6/10 Okay

larisa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Tami

Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Sara

Travelled with partner
Liked: Staff & service
The hotel was perfectly located and the staff was friendly and efficient. The cleanliness just wasn't what was expected for almost $300 a night. There wasn't clutter, dust, or debris, but there wasn't a general clean and sanitized appearance which I attribute to the aforementioned efficiency. The beds were clean, but the white covers and sheets seemed dingy, which happens with hard water in this state. Our shower rod bracket wasn't attached to the shower wall, preventing the curtain from closing all the way, causing water damaged to the tile and corner below. Between that and the rusty screw, this has needed to be repaired for quite some time. We were impressed by the fresh watermelon at breakfast, that was a nice addition. The hotel appears to be run by a kind family and we felt safe. Overall, an okay stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for our spontaneous trips to Saugatuck-Douglas, we look forward to staying again!
Stayed 1 night in Jun 2025