Check-in was easy and painless because the manager was on top of getting information to us prior to arriving. Large spacious house and served our family of 11 very well. My 4 year old granddaughter loved her bunk bed. The best part was that they had everything extra that we needed (ie. Baby gate, high chair, grill, plenty of paper towels, dish soap, nice screened porch for drying swimsuits/towels)