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Best Western Hotel Causeway Bay

3.5 star property

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Photo gallery for Best Western Hotel Causeway Bay

A high-rise building with a glass balcony overlooking a cityscape.
Lobby sitting area
Interior
Exterior
Pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Air-conditioning
  • Gym

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Standard Room, 2 Single Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior City View Queen Room

In-room safe, soundproofing, free WiFi, bed sheets

Superior City View Queen Room

7.8 out of 10
Good
(45 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior City View Twin Room

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Superior City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe City View Queen Room

A hotel room with a large bed, a chandelier, a painting, a mirror, and a door.

Deluxe City View Queen Room

8.0 out of 10
Very good
(35 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe City View Twin Room

A hotel room with two beds, a painting, a chandelier, a window with curtains, and a small table with a remote control.

Deluxe City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Queen Bed, Deluxe, City View

In-room safe, soundproofing, free WiFi, bed sheets

1 Queen Bed, Deluxe, City View

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Hotel Causeway Bay

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, a hot tub and concierge services are on-site. Housekeeping is available on request.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub and a fitness centre.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Causeway Bay Shopping Plaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Victoria Harbour and a 3-minute drive from Hong Kong Convention and Exhibition Centre
Best Western Hotel Causeway Bay offers its guests a hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

This 3.5-star Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 254 out of 1015 reviews
Rating 8 - Good. 357 out of 1015 reviews
Rating 6 - Okay. 220 out of 1015 reviews
Rating 4 - Poor. 95 out of 1015 reviews
Rating 2 - Terrible. 89 out of 1015 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Choi Wah Amy

Liked: Staff & service
Convenient location.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and easy and the staff were helpful and friendly.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Chee

Liked: Cleanliness
Convenient location to Convention and Exhibition Center.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was great. Rooms on small side but expected and clean. Bed is firm/hard.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean place bed wasn’t real hard room was small but it was expected and real close to many street shops and malls
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Room was decently clean, great water pressure if that’s your thing. Close to many local food joints and also lots of shopping around. Very busy area. And hotel was affordable.would recommend to anyone wanting a nice room even if your out and about most of the day.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Dario

Liked: Cleanliness, staff & service
I liked the location. 5 min walk to Time Square and to MTR station. I didn't like the size of the room. The bed took up most of the spcace.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Alan Ernest

Liked: Cleanliness, property conditions & facilities
Clean but small rooms (no closet). Good location, good price.
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Karen

Liked: Staff & service
Carpet was dirty and stained, beds were a bit uncomfortable. Location was excellent
Stayed 3 nights in Jan 2026
Verified

8/10 Good

CHEE BOON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and value for money

quiet street but overall comfortable stay.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nejma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was wondering about the exact situation as many reviews were bad and a lot of Best Western hotels are indeed in bad shape. This one was actually the best one I have stayed in in a while. + Excellent location I wish the window could be opened a little more as it gets damp quite easily inside. Also the airco is loud.
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Johnny

Convenient location, reasonable prices
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ki

Liked: Cleanliness, staff & service, property conditions & facilities
nice view, friendly staff, but a few items to improve: villa room is too small while the outside balcony is spacious, suggest to cut the balcony space and make it as the room. blanket has some smell.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mathurada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, staff are friendly and helpful
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. The room was well appointed and the bathroom was nice. The price was unbeatable. I would stay here again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Hong

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff are helpful and nice. Except the hotel is hard to find
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CAM GIANG

Liked: Cleanliness, amenities, property conditions & facilities
the services and location of the hotel is good.
Stayed 6 nights in Jul 2025
Verified

8/10 Good

kam pui kevin

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, comfortable room that has enough space and stunning views. Bed was a little hard but we got used to it and ended up liking it. Water pressure and temperature in the shower were terrific. Staff were efficient and polite. Great location in Causeway Bay close to buses, trains, shops, and restaurants. Good value and would stay again.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Shun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would say everything is fine except neighbours.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

WAI YIN SERENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Counter staff nice, room clean
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Chi Nam Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Very good location in causeway Bay Area, lots of transportation
Stayed 2 nights in Oct 2025
Verified

8/10 Good

AMY

Convenient, shopping and dining area within 2 minute. friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Saarangan

Liked: Cleanliness, amenities, property conditions & facilities
Great view lovely room.
Stayed 1 night in Nov 2025