See all properties

Best Western Hotel Causeway Bay

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Hotel Causeway Bay

View from room
Exterior
Pool
Lobby sitting area
Interior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Cheung Woo Lane, Canal Road West, Causeway Bay, Hong Kong
  • Place, Causeway Bay Shopping Plaza
    ‪1 min walk‬
  • Place, Times Square Shopping Mall
    ‪3 min walk‬
  • Place, Wan Chai Road
    ‪3 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard City View Queen Room

In-room safe, free WiFi, bed sheets

Standard City View Queen Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, City View

In-room safe, free WiFi, bed sheets

Standard Room, 2 Single Beds, City View

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior City View Queen Room

In-room safe, free WiFi, bed sheets

Superior City View Queen Room

8.0 out of 10
Very good
(42 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior City View Twin Room

In-room safe, free WiFi, bed sheets

Superior City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe City View Queen Room

Deluxe City View Queen Room | In-room safe, free WiFi, bed sheets

Deluxe City View Queen Room

8.2 out of 10
Very good
(30 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe City View Twin Room

In-room safe, free WiFi, bed sheets

Deluxe City View Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Reception
Rosedale Hotel Hong Kong
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.0 out of 5, Very good, 1,311 reviews
The price is CHF 67
includes taxes & fees
2 Mar - 3 Mar
Rosedale Hotel Hong Kong

About this property

Best Western Hotel Causeway Bay

Hotel with a rooftop terrace, near Victoria Harbour
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, Access to hot tub and concierge services are on-site.
Best Western Hotel Causeway Bay offers 258 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include a shower, slippers and hairdryers.

This Hong Kong Island hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub and a fitness centre.
Our customers tell us they can't get enough of Best Western Hotel Causeway Bay's great location. During your stay, you're just a quick walk from Causeway Bay Shopping Plaza. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Hong Kong Convention and Exhibition Centre
Best Western Hotel Causeway Bay offers its guests Access to hot tub and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A rooftop terrace, multilingual staff, and concierge services are also featured at Best Western Hotel Causeway Bay.

Smoking is allowed in designated areas at this 3.5-star Hong Kong Island hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
Best Western Hotel Causeway Bay has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: HKD 77 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 40 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately HKD 77 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Causeway Bay
Best Western Hotel Causeway Bay
Best Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel
Best Western Hotel Causeway Bay Hong Kong
Best Western Hotel Causeway Bay Hotel Hong Kong

Best Western Hotel Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 234 out of 1007 reviews
Rating 8 - Good. 356 out of 1007 reviews
Rating 6 - Okay. 233 out of 1007 reviews
Rating 4 - Poor. 96 out of 1007 reviews
Rating 2 - Terrible. 88 out of 1007 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chi Nam Benedict

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very good location in causeway Bay Area, lots of transportation
Stayed 2 nights in Oct 2025

10/10 Excellent

John T, Crestview

Stayed 3 nights in Oct 2025

6/10 Okay

Kwan-Chu

Travelled with partner
Disliked: Amenities
Good for 2 nights stay with minimal luggage otherwise there would be no space to walk.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hong

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff are helpful and nice. Except the hotel is hard to find
Stayed 1 night in Nov 2025

6/10 Okay

Andrew

Disliked: Staff & service, amenities, property conditions & facilities
250 aud a night for a tiny room and rude staff .. never again
Stayed 3 nights in Oct 2025

4/10 Poor

Jimmy, Surrey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon checking in front desk told us no breakfast cos we booked online thru expedia. So whats the difference and he can't explained well. Next day i asked front desk "wifi too slow" and i asked her to help me and she just told me to reset my phone. Did not able to help me.
Stayed 4 nights in Oct 2025

8/10 Good

Mong

Liked: Staff & service
Convenient
Stayed 11 nights in Oct 2025

6/10 Okay

mazoe

Disliked: Cleanliness, staff & service, amenities
I didn’t like the fact that I asked for cost details to airport and I was given the most expensive options. I also did not like the fact that the staff was rude enough to talk about me in my face in the local language not knowing I fully understood what was being said. The room had a smell and they told me to turn up the a/c to avoid it
Stayed 6 nights in Oct 2025

10/10 Excellent

Chi Nam Benedict

Stayed 1 night in Oct 2025

4/10 Poor

alicia perez

Stayed 4 nights in Oct 2025

2/10 Terrible

Andrea

Disliked: Cleanliness, staff & service, property conditions & facilities
Tereible area
Stayed 2 nights in Oct 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness
Stayed 11 nights in Sep 2025

2/10 Terrible

NORA, Potomac

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing close to the review ratings, nothing like the pictures shown. No service, No help. The hotel said it never heard of the request of a vase for flowers! The front desk staff told me to buy a vase myself! That's not a 3.5-star hotel treats its guests! The housekeeping staff helped me by providing a trash can for my flowers, so that the flowers won't die off with no water. The front desk staff said the hotel cannot provide more than one trash per room. Actually, there are 2 trash cans in the room, one for the bed area, another for the bathroom! This Best Western is nothing like the one I stayed in London.
Stayed 11 nights in Sep 2025

4/10 Poor

Paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioner was in excessive noise. Blanket and bedding were not comfy...bathroom- could not move around inside the cube...
Stayed 3 nights in Oct 2025

4/10 Poor

Choi Wah Amy

Stayed 4 nights in Oct 2025

2/10 Terrible

Walter

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Anne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately there were cockroaches in my room. Thankfully, the staff allowed me to live to another room that was slightly better, but still felt unclean. The building is old and musty, and not well maintained. I would not recommend this place.
Stayed 1 night in Sep 2025

10/10 Excellent

Florian

Stayed 1 night in Oct 2025

2/10 Terrible

Hing Moon

Stayed 5 nights in Sep 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, room comfort
The hotel is well located. A little bit updated. Staff were great and housekeeping service was excellent.
Stayed 8 nights in Sep 2025

8/10 Good

CHEE BOON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay and value for money

quiet street but overall comfortable stay.
Stayed 4 nights in Sep 2025

8/10 Good

Maz

Liked: Staff & service
The room view on the 25th floor was great!! Room was small but comfortable however, a renovation would be advised given there is wallpaper on the wall giving it character.
Stayed 1 night in Sep 2025

8/10 Good

Andrew, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Mong

Liked: Cleanliness
Value for money
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to take public transportation to go everywhere.
Stayed 5 nights in Sep 2025