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Charterhouse Causeway Bay

3.5 star property

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Photo gallery for Charterhouse Causeway Bay

Exterior
Lobby
Reception
Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Executive lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Place, Wan Chai Road
    ‪1 min walk‬
  • Place, Causeway Bay Shopping Plaza
    ‪3 min walk‬
  • Place, Times Square Shopping Mall
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪32 min drive‬

Room options

View all photos for Business Room

Business Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Business Room

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Family Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for S Signature

S Signature | In-room safe, blackout curtains, iron/ironing board, free WiFi

S Signature

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

7.8 out of 10
Good
(21 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Living area | TV

Junior Suite

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Urban Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

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Lobby
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  • Air-conditioning
  • Gym
  • Breakfast available
3.7 out of 5, Good, 1,001 reviews
The price is CHF 101
includes taxes & fees
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About this property

Charterhouse Causeway Bay

Hotel with a restaurant, near Victoria Harbour
This hotel features a restaurant, a fitness centre and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Charterhouse Causeway Bay offers 294 accommodations with a safe and complimentary slippers. This Hong Kong Island hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Charterhouse Causeway Bay. During your stay, you're just a quick walk from Wan Chai Road. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 2-minute drive from Victoria Harbour and a few minutes from Hong Kong Convention and Exhibition Centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Charterhouse Causeway Bay. The hotel can provide concierge services and limo/town car service.
陳家廚房 – This restaurant serves lunch and dinner. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • A restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1992

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Front desk staff will greet guests on arrival at the property.

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 1002 reviews
Rating 8 - Good. 351 out of 1002 reviews
Rating 6 - Okay. 201 out of 1002 reviews
Rating 4 - Poor. 109 out of 1002 reviews
Rating 2 - Terrible. 92 out of 1002 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Clean and quiet. An older style room, so it’s comparatively spacious for Hong Kong. Right in the middle of Wan Chai and Causeway Bay. Very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Norman

Stayed 1 night in Nov 2025

10/10 Excellent

IZABEL

Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, helpful staff, very centrally located closed to all transports in a vibrant neighborhood.
Stayed 1 night in Oct 2025

2/10 Terrible

Joann

Disliked: Cleanliness
Stayed 3 nights in Oct 2025

6/10 Okay

Joelle, Calgary

Fine for a few nights. The room was alright but the amount of.mirrors and where they were just really weird to me. Good location, transit nearby and walking distance to metro and shopping.
Stayed 2 nights in Sep 2025

2/10 Terrible

Alice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience, no wardrobe and drinking water in room. Stuffy in room, no matter how you adjusted temperature on panel, there’s no change.
Stayed 2 nights in Oct 2025

8/10 Good

Nipa

Liked: Cleanliness, staff & service
Hotel was in a very convenient location, with lots of local eateries. However, room was small.
Stayed 1 night in Oct 2025

8/10 Good

Clifford

Business traveller
Liked: Cleanliness, staff & service
The single room was excellent and quiet
Stayed 1 night in Sep 2025

6/10 Okay

Lucyna

Stayed 3 nights in Sep 2025

4/10 Poor

SAZALY

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been a guest many years visited more than 6 times No facility, floor carpet, furniture and old no change since the day i supported the hotel. Staff not welcoming with no reception counter and limited waiting area. Sitting at their cafeteria is not allowed even with our bags due to limited space at their small lobby. Very unwelcoming feeling with no guest or customer service provided and worst not a smile during the 5day stay. This hotel require serious makeever and service oriented priority !
Stayed 4 nights in Sep 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience for taking bus
Stayed 5 nights in Aug 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel budget price premium location
Stayed 5 nights in Aug 2025

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid

The room was ok, the bed was comfy, but the room did feel incredibly dated. Normally these things wouldn't be a problem for me, however, I saw roaches on two separate occasions in my room, and when I called reception they didn't seem to care. Furthermore, after the hours of darkness, a large number of suspicious individuals, I believe to be prostitites, were around the hotel, and guessing from the noises, using it as a base of operations. I will not stay here again and can't recommend it
Stayed 2 nights in Aug 2025

8/10 Good

YU WEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient taking bus
Stayed 1 night in Aug 2025

6/10 Okay

Siew San

Liked: Staff & service
The refrigerator is not cold. Aircon can't adjust. Not cool enough
Stayed 3 nights in Jul 2025

8/10 Good

SOON LEE

Liked: Cleanliness, staff & service, amenities
1 Clean and nice 2 Good services
Stayed 3 nights in Jul 2025

4/10 Poor

Luis

Liked: Staff & service
Hotel staff were polite and helpful. The building is old.
Stayed 3 nights in May 2025

10/10 Excellent

sow

Stayed 1 night in Jun 2025

10/10 Excellent

danh, Brooklyn

Stayed 2 nights in Jun 2025

4/10 Poor

kin sun

Stayed 1 night in May 2025

6/10 Okay

kin sun

good location
Stayed 1 night in Jun 2025

4/10 Poor

Charlotte

Disliked: Cleanliness
There were some issues with the room when I arrived (it hadn’t been cleaned since the previous guest) and the key with the new room, which I appreciate is not really a big deal but overall it just seemed that the rooms were not clean. The cleaners also, on different days, hoovered the hallway early morning and asked to clean my room at 8.30am - which is odd considering there were hairs and dirt everywhere. Although the location is good and easy to get everywhere, the lack of cleanliness was an issue
Stayed 5 nights in May 2025

8/10 Good

Harriet Odlas

Travelled with family and small children
Liked: Cleanliness, staff & service
the sink was clogged,
Stayed 4 nights in Mar 2025

8/10 Good

Miyako

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth. I got complimentary room upgrade upon check in. Room was bit dated but clean and very comfortable. It was a shame I was only there for one night. I will happily use the hotel again if I get other opportunity.
Stayed 1 night in Jan 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Hong Kong it’s safe country Asian people all way good helping love to come back
Stayed 6 nights in Dec 2024