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Hotel Alexandra

4.5 star property

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Photo gallery for Hotel Alexandra

Interior
Seasonal outdoor pool
Breakfast, lunch and dinner served
Exterior detail
43-inch flat-screen TV with satellite channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym
  • Laundry

Explore the area

View in a map
32 City Garden Road, North Point, Hong Kong
  • Times Square Shopping Mall
    ‪2 min drive‬
  • Hong Kong Convention and Exhibition Centre
    ‪2 min drive‬
  • Happy Valley Race Course
    ‪3 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪33 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

8.0 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

1 bedroom, minibar, in-room safe, blackout curtains

Heart City View Room (Connecting Rooms For 4 Persons)

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds

View all photos for Diamond Seaview Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond Seaview Room

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Diamond City View Room

1 bedroom, minibar, in-room safe, blackout curtains

Diamond City View Room

7.6 out of 10
Good
(30 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room | 1 bedroom, minibar, in-room safe, blackout curtains

Clover City View Room

8.4 out of 10
Very good
(49 reviews)
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

Similar properties

Exterior detail

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very good, 1,029 reviews
The price is CHF 85
includes taxes & fees
31 Aug - 1 Sept
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About this property

Hotel Alexandra

Luxury hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, valet parking and a seasonal outdoor pool.
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Hotel Alexandra. During your stay, you're just a quick walk from Victoria Park. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the buffet restaurant
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute drive from Sogo Causeway Bay and a few minutes from Happy Valley Race Course
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Hotel Alexandra offers its guests a fitness centre and a seasonal outdoor pool. Event space at this hotel measures 9990 square feet (928 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Alexandra. For a fee, parking is available.

This Victorian Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Cafe A – This buffet restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (HKD 600 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: HKD 198 for adults and HKD 143 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe A

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (9,990 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 39 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for HKD 506 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 2.7272 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 198 for adults and from HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in November.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 397 out of 826 reviews
Rating 8 - Good. 277 out of 826 reviews
Rating 6 - Okay. 87 out of 826 reviews
Rating 4 - Poor. 41 out of 826 reviews
Rating 2 - Terrible. 24 out of 826 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, great amenities, ease of access to local shops
Stayed 5 nights in May 2025

6/10 Okay

Alison

Travelled with family
Disliked: Cleanliness

okay

The room is okay but there was always some sewage smell in the bathroom and I am wondering why? Some bugs flying in the bathroom too. Some of the staff in the buffet area are not very kind which surprised me.
Stayed 10 nights in May 2025

6/10 Okay

Michael

Travelled with partner
Rooms could be much cleaner, from linens to surfaces.
Stayed 4 nights in May 2025

10/10 Excellent

Chi Hwa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy and relatively modern facilities
Stayed 2 nights in May 2025

10/10 Excellent

cynthia

Stayed 3 nights in Apr 2025

10/10 Excellent

AUDREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very good hotel to stay

Clean room. Friendly staff. Very nice hotel decor. Good location. Convenient location, tons of restaurants within 10 minutes of walk, 5 minutes walk to subway station, a short block to the main road King's Road. Ended up I cancelled another hotel and stayed in this hotel again for another week after cruise.
Stayed 6 nights in Mar 2025

6/10 Okay

Fu

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Enough room in thw room. A sofa bed for day time sitting. More storage room under the sofa bed. Seems dufficukt to maintain the temp in order to have a good night sleep. Either too cold or too warm. I like most part of the hotel but one major dislije is the damp floor. The wood floor from the area beyond the bathroom towards the window get damp for some reason. I suspect its related to where the AC blows out the air. Its not safe and not comfortable and its the main complaint i have. I wont return until its fixed. I like everything else duribg my stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vincent

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Brilliant!

Perfect, what i think is a hidden gem in HK. Location is perfect and only a 5 minute walk over the footbridge at Fortress Hill station. The reception staff welcomed me so warmly and advised my room was ready to check in even though i was 4 hours early which i was extremely grateful for. An Ironing board was provided promptly on request. I would 100% stay here again on my next visit to Hong Kong
Stayed 6 nights in Mar 2025

10/10 Excellent

Lily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 3 nights in Apr 2025

10/10 Excellent

Sally

Stayed 3 nights in Apr 2025

10/10 Excellent

Sanjaya

Business traveller
Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Shirley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room though a bit small but just right compared to other hotels in Hongkong. what i dont lilke about this hotel is the waiting time for the lift.
Stayed 3 nights in Jan 2025

8/10 Good

Kwek Seong

Stayed 2 nights in Apr 2025

8/10 Good

RICKY, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to all kind of transportation. The room daily housekeepings were done mostly in the afternoon. I prefer before noon would be better.
Stayed 5 nights in Apr 2025

8/10 Good

Kwek Seong

Stayed 3 nights in Apr 2025

10/10 Excellent

Xuanyi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a lovely stay! We loved that the hotel was close to the subway and bus station.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ying Fun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Fei Chun F.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly team n location good. Also close to MTR.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zoe Louise

Stayed 8 nights in Mar 2025

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Stayed 1 night in Mar 2025

10/10 Excellent

Conal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Helpful & friendly staff. Within easy walking distance to Fortress Hill MTR. Lots of shops & restaurants within 15 / 20 mins walk from hotel.
Stayed 9 nights in Mar 2025

8/10 Good

Christina, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
location is good, close to subway. However, saw bugs on bed during stay (vedio posted on Google Map review). Also, to handle the high humidity in Hong Kong, we have to turn the AC to very cold to avoid the wet and sticky flood. If their AC has build-in dehumidifier that will be great.
Stayed 6 nights in Mar 2025