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Island Pacific Hotel

4.0 star property

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Deluxe Harbour View Suite | Living room | LCD TV
Deluxe Harbour View Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Deluxe Harbour View Suite | Living area | LCD TV
Shower, free toiletries, hair dryer, slippers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
152 Connaught Road West, Hong Kong
  • Place, Tai Ping Shan Street
    ‪3 min walk‬
  • Place, University of Hong Kong
    ‪8 min walk‬
  • Place, Soho
    ‪17 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪30 min drive‬

Room options

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includes taxes & fees
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About this property

Island Pacific Hotel

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and conference space.
Island Pacific Hotel offers 333 air-conditioned accommodations with a safe and complimentary slippers. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Hong Kong Island hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the overall property condition at Island Pacific Hotel. During your stay, you're just a quick walk from University of Hong Kong. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine while dining at Centre Street Kitchen
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, luggage storage and limo or town car service
  • On-site recreation includes a gym
  • Within a 10-minute walk of Hollywood Road Park and University of Hong Kong
Island Pacific Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

2 meeting rooms and limo/town car service are available. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. Island Pacific Hotel also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Hong Kong Island hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Centre Street Kitchen – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare.
Centre Street Bar – This bar only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: HKD 151.80 for adults and HKD 151.80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Centre Street Bar
  • Centre Street Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 29 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

This property is closed from 13 May 2022 to 31 December 2023 (dates subject to change).
The property is closed between 1 January and 31 December.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: HKD 500 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately HKD 151.8 for adults and from HKD 151.8 for children
  • Rollaway bed fee: HKD 440.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Island Pacific
Island Pacific Hong Kong
Island Pacific Hotel
Island Pacific Hotel Hong Kong
Pacific Island Hotel
Island Pacific Hotel Hotel
Island Pacific Hotel Hong Kong
Island Pacific Hotel Hotel Hong Kong

Island Pacific Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 427 out of 999 reviews
Rating 8 - Good. 427 out of 999 reviews
Rating 6 - Okay. 104 out of 999 reviews
Rating 4 - Poor. 24 out of 999 reviews
Rating 2 - Terrible. 17 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體不差, 可能剛好CHECK-IN 等太久
Stayed 1 night in Apr 2021
Verified

8/10 Good

Shun Yiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

整體值得再來

員工態度好. 安排的房間都很滿意! 如果房間大少少會更好!
Stayed 1 night in Mar 2021
Verified

8/10 Good

Hei Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional Service Recovery

Extra credit to Duty Manager Nicole for the arrangement of room change due to the endless spitting noise from an unbehave neighbour in early morning , highly appreciated for the service recovery. This is what I would have done as an ex 5-star hotel FO colleague.
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect!
Stayed 2 nights in Mar 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay on Valentine’s day!

Friendly and sincere check-in services as it’s a bit long queue on Valentine’s day, yet they apologized and make you feel very welcomed still, and automatically postponed our check-out time when we have waited for a bit long. Clean room and user-friendly design. Spacious on our room type. Excellent sunset view especially in the bedroom!
Stayed 1 night in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Unfair treat on staying at suite!

We had stayed at the rooftop suite for two nights, everything was going quite well, the room is spacious and neat, the view is stunning, two toilets are very convenient. We had really enjoyed our stay until checking out. We have been told that we gotta leave 10 minutes for the housekeeper to check the room during the check-in. I think this was pretty strange since I already gave my credit card for guaranty. When we check out, the receptionist asked us to sit at the sofa to wait until everything being checked. After waiting for 15 mins, I went and asked how long it gonna takes longer while I saw many people just checking out with handing the keys only. Another receptionist explained that they have to make sure guests who staying at suite do not leave any of their belongings, that’s why we had to wait until the room is fully inspected. I would say this is a very lousy explanation, they don’t bother to check the standard room but the suite only? Apparently, they wanna make sure nothing ‘valuables’ been taken from the suite. This is the worst experience ever, paying more money for a suite for better relaxation but turn out treated as a theft, this is absolutely awful! As a matter of fact, your credit card is on their hands that could charge you anytime. This doesn’t make any sense.
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

ManKit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

太美好了！

咁深刻的優質服務！還把我前幾次住下來我提出的要求，他們早就在我今次check-in之時為我準備好！我實在驚喜萬分！肯定會再次來！
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Bedsheet seems not very clean
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

Bapita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was really helpful with my reservation. As i wanted to do pay in advance booking ( since my fd helped me pay ) rather than me having to show the same card as the one i have to input during booking. She helped me go through the same website as i was in to assist me. I found that really heartwarming and welcoming. Moreover when i went to check in, the front desk agent was really nice and kind. Just a downside that i didnt have a facewash or makeup remover with me and they didnt have it at the back but that was more of my fault. All in all, definitely gonna go for stays there again! It was a very pleasant stay 💖
Stayed 1 night in Jan 2021
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
客房簇新，但床墊太硬
Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good. Staff are very friendly and helpful. Convenient location.
Stayed 2 nights in Dec 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
雪櫃有黃色的漬，浴室的邊原本是白色的防水膠，都發黃的。明顯房間出租率高但清潔不足。
Stayed 6 nights in Dec 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
代別人預約，根據入住者形容轉述。 酒店隔音差，不過職員服務好好，協助換房。職員有禮而且樂意為住客解決問題。
Stayed 3 nights in Dec 2020
Verified

4/10 Poor

Athanasios

Disliked: Staff & service, room comfort

Not so happy

I booked harbour view , but found window is badly insulated and street noise from below traffic felt disturbing. Also the hotel just uses current covid measures as an excuse to remove nespresso machines from rooms. Just cost savings! Not a single case worldwide recorded of infection from a coffe maker . Room was very small at below 50% occupancy rate and late check in something comfortable would have been a nice upgrade. Again just pure cost saving.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Yuet Yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還好

整體來說服務態度好，環境也很舒適。 但是浴缸的去水口，未能夠倒塞，浸浴缸時水不斷走。
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

SP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have pre-check-in check in relation to COVID-19 which makes me feel safe to stay in the hotel. Staff are Super nice and professional. I will definitely come back again.
Stayed 6 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience overall

Design is modern, clean room and toilets. Got a bit of sea view even though we had the cheapest option. Would go again!
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體非常舒服寧靜，景觀非常好
Stayed 2 nights in Oct 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Couple staycation

Exo friendly hotel but the bed was super hard and we kept hearing banging throughout the day and night.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度很好,個海景很開揚,很靚,附近有不少美食
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

CHIN CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
Stayed 1 night in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

床有待改進

整體是不錯的，唯一需要改善是床的問題，因為是兩張單人床合併為一張大床，所以睡的時候會明顯感覺到床邊在床的中間位置。床褥也偏硬，不是每一個人合適。
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Yat Long

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

disappointed stay with my lover

Old fashioned hotel without usb socket. Terrible lobby decoration. Receptionists reply with stupid answer. Need to wait for 15minutes while checking out. I thought I was in the 20th century. You can have a better choice. Trust me!
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Mr.Chan

Liked: Cleanliness, staff & service
The fridge is not cold at all and the drinks I put inside turn sour.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveller

Nice and helpful receptionist !
Stayed 1 night in Aug 2020