Check in was easy as we arrived very late. Unit was very dusty as if the unit was vacant for a time. There were picture hooks with no pictures, as if it were forgotten. The kitchen did not have scissors, a baking sheet, or cheese grater. The unit was provided with 2 dishwasher tablets, 3 rolls of toilet paper, and 2 garbage bags. If we wanted more (family of 4 for 16 days) we could request these items for a 25 "consumable fee". We ended up going to the mini mart in the building for these items. The unit was basically tidy, and very basic, view was great, and did look . Would we stay here again? The building yes, our 4th time in the Banyan, but not with Koko resorts.