Hello Cam,
On Monday July 8, 2024 I received medical clearance to travel . Ellen and I reached out to the Berkes to let them know that we would join them at your vacation home on Wednesday July 10, 2024 ,which we had rented from you and paid for well in advance. Michael informed me that you had a conversation with them and told them that the additional bedroom, which is located upstairs, would not be safe for our use because the access stairs to the bedroom were steep and dangerous and the bathroom which would be used at night was located downstairs. Michael then inspected and confirmed that.
Your statement surprised me since in my email to you of June 16, 2024 I informed you that the Berkes and we had been friends for 60 years, indicating that we are all elderly. You did not warn me then of the condition of the house and that your practice was to rent to families and groups having younger people. The purpose in renting your vacation rental was for the four of us , Berkes and Kaplans, to be together.
Your home is advertised on VERBO as sleeping 10 people. NO comments or warnings by you or VRBO limiting the use of the home are made in your advertisement on VERBO. Had you told me by replying to my June 16th email either by response email, telephone call or text, I had plenty of time to cancel our rental ( by June 23, 2024) and receive a full refund. Instead , you remained silent and kept our money. We were ready on July 8, 2024 to use your premises but it was not suita