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The Waters Hot Springs, Tapestry Collection by Hilton

2.5 star property

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Photo gallery for The Waters Hot Springs, Tapestry Collection by Hilton

Exterior
Restaurant
Restaurant
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
340 Central Ave, Hot Springs, AR, 71901
  • Place, Bathhouse Row
    ‪2 min walk‬
  • Place, Hot Springs National Park
    ‪5 min walk‬
  • Place, Hot Springs Convention Center
    ‪8 min walk‬
  • Airport, Hot Springs, AR (HOT-Memorial Field)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.2 out of 10
Wonderful
(58 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Room, 1 King Bed, Accessible, Bathtub (Mobility) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(6 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(32 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

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Lobby
Embassy Suites by Hilton at Hot Springs Convention Center
  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.3 out of 5, Excellent, 1,088 reviews
The price is CHF 97
includes taxes & fees
25 Jan - 26 Jan
Embassy Suites by Hilton at Hot Springs Convention Center

About this property

The Waters Hot Springs, Tapestry Collection by Hilton

Hotel with a restaurant, steps from Bathhouse Row
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a microwave in a common area. Housekeeping is available on request.
The Waters Hot Springs, Tapestry Collection by Hilton offers 62 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Waters Hot Springs, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Bathhouse Row. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Bathhouse Row and 6 minutes on foot from Hot Springs National Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly The Waters Hot Springs, Tapestry Collection by Hilton. For a fee, parking is available.

This Hot Springs hotel is smoke free.

The Waters Hot Springs, Tapestry Collection by Hilton has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 30 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting room

Outdoors

  • In a national park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30.00 per night
  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Waters Hotel Hot Springs
The Waters Ascend Hotel Collection
The Waters An Ascend Hotel Collection Member
The Waters Hot Springs, Tapestry Collection by Hilton Hotel

The Waters Hot Springs, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 211 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey

Travelled with group
Stayed 2 nights in Oct 2025

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Ira

Stayed 1 night in Oct 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is clean and has nice historic features. The attached restaurant looks updated and the food is good. Staff was helpful & friendly. The National Park Center was right across the street. Unfortunately, it was closed due to the shut down, but there was a private Park Center nearby that offered Park stamps and official shirts, etc. The hotel has a decent clean Fitness Center though they didn't have towels in the Center. Parking was a little convoluted; cars had to be valeted. Otherwise, parking on the street was hit or miss. This is a very busy street.
Stayed 2 nights in Oct 2025

10/10 Excellent

tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms within an historic building. Friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Nice hotel with friendly staff. Would stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 4 nights in Sep 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jinger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved being across the street from the national park and the rooftop bar was a nice place to relax.
Stayed 1 night in Sep 2025

10/10 Excellent

Jeanette

Stayed 1 night in Sep 2025

4/10 Poor

Faith

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Don't waste your money

We went to eat at their restaurant for brunch before checking in. They served my avocado taste as a whole avocado sliced on bread with a pile of uncleaned and unpicked cilantro stalks and white onions. I pointed out the error and the wrong ingredients and the waitress returned with slimy arugula that I wouldn't date eat. We sent it back and I didn't eat. Every single employee we encountered except the one lady at checkout was using their phones when I saw them. The waitress, the front desk several times, the bar tender upstairs. No one cared about customer service. Room 206 was awful. There was a high pitched noise periodically at night, assumedly from the AC units outside the window. The bathroom shower had mildew all along the caulking. The floor has a soft spot in it near the bed. We will never stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Susan, Ft. Myers

Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Boris, McKinney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and updated place, very convenient for dining and shopping, the only thing is annoying is super loud street
Stayed 1 night in Aug 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Waters

Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and convenient for all of the Hot Springs activities!
Stayed 1 night in Aug 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hilton delivers again.

Hotel decor was fantastic and clean. Great place to relax.
Stayed 1 night in Aug 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Loved the rooftop lounge. The location was also perfect for bath house row
Stayed 2 nights in Aug 2025

6/10 Okay

Tracy, Little Rock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Rooftop bar staff were rude and inhospitable. The value was kind. WiFi doesn’t work correctly.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. The location was everything we hope it would be. The Avenue restaurant was incredible. The overall comfort of the bed, sheets, and temperature of the room left something to be desired. That is why it is a 4-star review for me.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Disappointed in the room. Very plain and unappealing. Overpriced
Stayed 6 nights in Aug 2025

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2025

8/10 Good

Sheri

Stayed 3 nights in Aug 2025