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Apple Theory Downtown Houston

Property class: 3.5

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Reviews

3.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1825 San Jacinto St, Houston, TX, 77002
  • Place, Toyota Center
    ‪7 min walk‬
  • Place, House of Blues Houston
    ‪10 min walk‬
  • Place, George R. Brown Convention Center
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

View all photos for Presidential Suite, Multiple Beds, Accessible, City View

Presidential Suite, Multiple Beds, Accessible, City View | Living room | Flat-screen TV, Netflix, pay films

Presidential Suite, Multiple Beds, Accessible, City View

  • City view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Single Beds and 1 Queen Futon
  • Free Wi-Fi

View all photos for Luxury Suite, Multiple Beds, Non Smoking

Luxury Suite, Multiple Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, Multiple Beds, Non Smoking

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View

Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View | Living room | Flat-screen TV, Netflix, pay films

Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, Multiple Beds, Accessible, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, Multiple Beds, Accessible, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, 1 Queen Bed with Sofa bed, Accessible, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, Multiple Beds, Accessible, City View

Luxury Suite, Multiple Beds, Accessible, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, Multiple Beds, Accessible, City View

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite, Multiple Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Luxury Suite, Multiple Beds, Accessible, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

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About this property

Apple Theory Downtown Houston

This smoke-free apartment building features an outdoor pool, a 24-hour fitness centre and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, concierge services and dry cleaning. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also find conveniences, such as a washer/dryer and a sofa bed. Housekeeping is available on request.
Apple Theory Downtown Houston offers 7 air-conditioned accommodations with washers/dryers and espresso makers. This individually decorated and furnished accommodation has separate sitting areas and includes queen sofa beds. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with pay-per-view films and Netflix. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness centre.
During your stay at Apple Theory Downtown Houston, you're just a quick walk from Toyota Center. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable apartment building has 7 apartments. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a memory foam bed
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
  • Airport shuttle service available for a fee
Apple Theory Downtown Houston offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Apple Theory Downtown Houston. The apartment can provide concierge services and a complimentary food/drink shopping service. Free self parking is available.

This 3.5-star Houston apartment is smoke free.

Property amenities

Pool/Spa

  • 24-hour pool access
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: USD 10 per day

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Water dispenser

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV
  • Netflix
  • Pay films
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free grocery shopping service
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 7 units
  • Connecting units available
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

There is no front desk at this property
Guests will receive lockbox information
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for USD 10 per day.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 500.0 per stay
  • Cleaning fee: USD 50 per accommodation, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 80 per room
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: USD 10 per day
  • Facilities fee: USD 25 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property does not have a front desk. Guests will receive lockbox information. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Apple Theory Downtown Houston Apartment
Apple Theory Apartment
Apple Theory Downtown Houston
Apple Theory Houston Houston
Apple Theory Downtown Houston Houston
Apple Theory Downtown Houston Apartment
Apple Theory Downtown Houston Apartment Houston

Apple Theory Downtown Houston Reviews

Reviews

3.2
Rating 10 - Excellent. 2 out of 33 reviews
Rating 8 - Good. 1 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 25 out of 33 reviews

4.2/10

Cleanliness

3.2/10

Staff & service

3.8/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
Don't do it.......... not a place you want to stay.
Stayed 1 night in Oct 2019
Verified review

2/10 Terrible

OSCAR

Disliked: Cleanliness, amenities, property conditions & facilities
I should of read the reviews thoroughly. I booked through Expedia. I paid $92 including taxes for 2 nights, and was added a $50 cleaning service per day (which no one went to clean squad) and 17% of taxes again. Total was $209 for 2 nights. Expedia gave me an address and when I got there. Apple told me it was not that building.. it was 3 blocks down. The room was dirty and it smelled. Sheets and beds smelled. Pillows smelled. You could tell they only made the bed without washing the bed linens. The carpet was dirty the sofa in the living area was like if they picked it up from a college after the semester ended. We bought groceries to make dinner, but once we got into the appartment and see the swarm of roaches run from the light. We were disgusted and disappointed. We literally had to sleep with all of the lights on to keep them away. The bathroom was another disgusting room. Dirty, no toilet paper. Dirty stall dirty shower. No shampoos or soaps. Dirty hand sink. I don't know how they call themselves luxury apartments. Once I was dropping my key off I ran into another of their guest and they so had a similar experience. NEVER AGAIN!
Stayed 2 nights in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Smells bad Dirty, kitchen full of dirty utinsiles No towels No soap Management lied Worse experience in my life
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HERE

The process was very confusing and only way to get assistance was via email (sent the same day) and phone call. Had to provide CC info over the phone for additional charges, which felt very shady, otherwise we wouldnt be granted access. Furthermore, the key collected from the keybox did not even give us access to the parking lot nor the actual building, and we waited on the phone for over 2 hours with their customer service rep who could not do anything but tell us to wait and try again. We ended up leaving after having already pre-paid for the nights of stay....then when requested for a refund....the customer rep stopped responding to emails. This place is an absolute joke and do not waste your time or money.
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
keys not working no access to the pool fitness center louge no cable password not provided until are last day communication horribleeeeeee
Stayed 2 nights in Aug 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This company is a scam they give you fake keys to access the room you don’t have and when try to call they hang up on you
Stayed 2 nights in Jul 2019
Verified review

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very terrible experience. First they collected extra money. They only contacted me last day so I had no choice than pay the extra money. The place was so dirty. I sent them pictures. Their amenities were so old and broken. Their shower curtain was full of mold and bacteria. I can go on and go on ....
Stayed 3 nights in Jul 2019
Verified review

2/10 Terrible

natasha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible experience

The keys were not ready and they were in the wrong locker. The maid had to come let us in. The clicker to get in the building and the amenities areas did not work. The apartment was not clean so we didn't stay. The leasing company is in Denver and they had no idea what the building looked like or how it operated.
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Nightmare

Our stay here was a nightmare, we had no way of getting into our unit, we phoned many times for help But no one got back to us we had noidea where the key was, no idea what the password was for wifi Therefore could not make any bookings for tours or another hotel. There was no information or maps where we could buy food or get milk etc to make our own food Also the bed slats collapsed we phoned for help,no reply. We have travelled extensively and this is the worst experience we have had. We have put a formal complaint into BBB America, waiting for a response. I warn tourist, do not book this place ever.
Stayed 2 nights in Jun 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
Expedia says $50 cleaning fee, however, I was charged $60 cleaning fee + $25 amendities which is extremely disrupting. I want refund and a reasonable explanation.
Stayed 1 night in May 2019
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing

I have a VRBO and my guest would be appalled if they would have stayed here. The best thing I can say is the Property Manager was helpful. The apartment lacks every day items I had to go out and buy my own 4 cup coffee maker the one onsite was disgusting. No way to clean it. Again I have to say never again.
Stayed 2 nights in May 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Me gusto el esfuerzo que hubo que hacer para hacer el deposito. Que nos tuvieran a las vueltas hasta el ultimo momento. Y que nos cobraran 75 dolares demas.
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

William

Disliked: Staff & service
They attempted to charge me double the published rate
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
bueno malo regular de todo u poco este establecimiento
Stayed 2 nights in Apr 2019
Verified review

10/10 Excellent

JESUS H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

buen lugar

Estupenda experiencia
Stayed 3 nights in Apr 2019
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

Nice Building/Location, Apt Not Well Kept

These folks need to find another housecleaning service and update their amenities. While the apartment itself was decent, there were so many little things that make the ratings go way down. 1. Dirty handtowel hanging on the shower rod 2.TP on the roll had some weird blue stain on it 3. Deadbolt was sitting on the counter 4. Fitted sheet was on the bed sideways totally askew 5. Area rug was not vacuumed 6. Dirty pan in dishwasher 7. Pots and pans for general use were filthy and don't know if they were trying to be hipster, but they seriously looked like they came from a thriftstore and never washed 8. The bathroom accessories were very rusted and dirty 9. Metal bed frame was so squeaky we slept on the couch pull out 10. Huge spot of black mold on bathroom ceiling Bottom line, the apt location was good, but the whole place needed some serious updating and maybe paint the scratches off the wall. And for gosh sakes, go to Ikea and buy some new stuff!
Stayed 3 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Furniture damaged, food left on floor, water damage to the walls, walls and floor were so dirty. Very disappointed in this property and the misleading photos.
Stayed 5 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not expect a bed and breakfast, I was anticipating a traditional hotel!
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst Customer Service EVER! The shower handle was broken in the bathroom, and we were not able to take a shower for 3 days. We called management every day several times, having to leave a message. Nobody called us back, and it was never fixed. Still to this date, have not received a phone call. We requested a refund, which was denied by email with a "standard" explanation that did not even pertain to us at all. On top of that the smell of dog pee was really strong.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst stay ever

Worst experience ever. It was a hassle to find the key to open the door. On top of that, the facility required a $500 deposit and $50 cleaning charge fee which was never mentioned at the time of payment and booking. After we checked out and left the city, staff called saying they were not going to refund the $500 because there was supposedly a broken chair somewhere; this was a total lie. On top of the alot of the electrical outlets did not work.
Stayed 2 nights in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing at all . It was the worst experience ever. The ac did not work the entire day/night
Stayed 1 night in Mar 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
So direction on how to get key until you get to property! Too many obstacles until you finally get access to it. Poor communication and rude management! Will never stay here ever again! Pics on site look way different! Concrete floor in our room while pics had wooden floors. Extra mattress on the floor instead of on a frame. Dirty sheets on that as well! Unexpected hidden fees you see after u book and no cancellation even after 2 minutes of purchase. So misleading on so many levels!
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Millenials running the show

Worst experience of my trip to Houston. I was in town for the NAPE conference, after carrying all my luggage up 6 flights of stairs the room HAD NO POWER, nothing worked. I called their management who barely spoke English and were of no help. Long story short I went to the Holiday Inn that night. Apple Theory said they will not refund my $200 because I was outside of their 24 hour cancellation policy... Duh I showed up to your apartment room and there was no power
Stayed 1 night in Feb 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Verified review

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 1 night in Aug 2019