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Best Western Plus Heritage Inn

3.0 star property

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Photo gallery for Best Western Plus Heritage Inn

Free daily buffet breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Bathroom | Hydromassage showerhead, free toiletries, hair dryer, towels
Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Houston, TX
  • Place, Cinemark Tinseltown Jacinto City
    ‪3 min drive‬
  • Place, Daikin Park
    ‪9 min drive‬
  • Place, George R. Brown Convention Center
    ‪9 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.2 out of 10
Wonderful
(19 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • Free Wi-Fi

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About this property

Best Western Plus Heritage Inn

This smoke-free hotel features an outdoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be close to Port of Houston. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • 7 minutes by car from Port of Houston and 9 minutes from Daikin Park
Best Western Plus Heritage Inn offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Heritage Inn. Limited free parking is available on a first-come, first-served basis.

This 3-star Houston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 469 out of 922 reviews
Rating 8 - Good. 242 out of 922 reviews
Rating 6 - Okay. 90 out of 922 reviews
Rating 4 - Poor. 50 out of 922 reviews
Rating 2 - Terrible. 71 out of 922 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, amenities
Enjoyed my stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, staff & service, amenities
The room was very nice and very clean. Beds were super comfortable, Breakfast was great! Gated parking was also nice. I would definitely stay here again!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

donna

Liked: Cleanliness
Staff was very helpful. Location was very good.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Juantari

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness
Good stay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms excellent cleanliness! Breakfast was great, nice staff hey id make that my hotel every time i go to Houston! Felt very safe!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, amenities
Comfortable stay Breakfast was OK
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
Everything was nice and everyone was very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jocelyn

Room was kept clean and everyone was respectful and so nice !
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Clean rooms in a convenient location with a great breakfast.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Neivis

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at this hotel. The room was very clean and well-maintained, which made it feel comfortable and welcoming from the moment I arrived. The breakfast was excellent, with a good variety of fresh and tasty options to start the day right. The location was also very convenient, making it a great place to stay whether you’re traveling for business or leisure. Overall, I highly recommend this hotel and would gladly stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms good room service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Seems like an exceptionally good value. Room was nice and looked recently remodeled. Bed was comfortable. Lobby was also clean and fresh looking. Breakfast was exceptional. The gated parking was an added, plus. I will definitely stay here again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities
clean room, kind staff, quiet environment.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here several times now and the rooms are clean and so is the hotel the beds are very comfortable and clean.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, amenities
Everything was great except the elevator!!!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here multiple times it is clean and safe. Beds are comfortable room is clean staff is friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, great price
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Juantari

Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

WILLARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, back side away from the freeway,was very quiet
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Grisel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good n price better. I really enjoyed my stay there
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness
Super kind people attending at desk and all!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
clean rooms , good breakfast
Stayed 5 nights in Sep 2025