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Comfort Suites at Katy Mills

2.5 star property

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Photo gallery for Comfort Suites at Katy Mills

Exterior
Property amenity
Lobby
Lobby
Suite, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

View in a map
25115 Katy Fwy, Katy, TX, 77494
  • Place, Typhoon Texas
    ‪8 min walk‬
  • Place, Katy Mills Mall
    ‪15 min walk‬
  • Place, Katy Park
    ‪4 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪52 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(57 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Non Smoking

9.0 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed

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About this property

Comfort Suites at Katy Mills

Hotel with free breakfast, near Katy Mills Mall
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Comfort Suites at Katy Mills offers 88 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites at Katy Mills. During your stay, you'll be within walking distance of Katy Mills Mall. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes on foot from Typhoon Texas and a 3-minute drive from Katy Mills Mall
Comfort Suites at Katy Mills offers its guests an outdoor pool and a 24-hour fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Comfort Suites at Katy Mills. Free self parking is available.

This Katy hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 28 February:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Hotel Katy Mills
Comfort Suites Katy Mills
Katy Mills Comfort Suites
Comfort Suites Katy Mills Hotel
Comfort Suites at Katy Mills Katy
Comfort Suites at Katy Mills Hotel
Comfort Suites at Katy Mills Hotel Katy

Comfort Suites at Katy Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 567 out of 1007 reviews
Rating 8 - Good. 231 out of 1007 reviews
Rating 6 - Okay. 95 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 70 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Jeffrey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotel experiences I’ve ever had. First, they ran out of towels. When I asked for fresh ones, they told me I had to bring the dirty ones down myself—they wouldn’t bring anything to the room. Then, while lying on the bed, I noticed a bunch of black specks crawling on the white comforter… it was ants. As if that wasn’t bad enough, I later pulled the covers apart and found old, dried blood on the comforter. I had been sleeping on top of it (I usually don’t sleep under hotel comforters), which is why I didn’t notice it right away. Completely disgusting. I reported everything to the front desk the next morning and asked for the room to be cleaned. When we came back later that day, the room had been tidied up—but they left the same bloody comforter on the bed. Between the bugs, the blood, and the lack of basic service, this hotel is absolutely unacceptable. I will never stay at a Comfort Suites again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana, san salvador

Stayed 1 night in Jul 2025

8/10 Good

Charkeschia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I’ve stayed at this hotel in multiple occasions and every thing is always great. The only thing I wasn’t happy about this time was the fact that the elevator was broken for several hours and I was traveling with my mom and aunt who is older and they had to go up and down the stairs . Other than that my stay was great as usual.
Stayed 2 nights in Jul 2025

6/10 Okay

Alex

Disliked: Cleanliness, room comfort
Hotel
Stayed 1 night in Jun 2025

8/10 Good

Lukong

Liked: Property conditions & facilities
It’s clean and nice
Stayed 3 nights in Jun 2025

2/10 Terrible

Dinah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room was very smelly, stink so bad we were moved to another room. Upon inspection of the bed there were some type of stains on the mattress pad. Just disgusting. Had to find another hotel to stay at. Tried to get a refund it that didn’t happen.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

rafel

Stayed 1 night in Jun 2025

4/10 Poor

Keith

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Room was cheap and huge with high ceilings on 1st floor, but everything in the room felt wet and it reeked strongly of mold and mildew.
Stayed 1 night in Jun 2025

10/10 Excellent

Logan

Stayed 5 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Amenities
No issues
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charged for my room. No pool. No TV. Zero convenience with little comfort
Stayed 6 nights in Jun 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chris

Stayed 4 nights in Jun 2025

8/10 Good

Brian

Travelled with family
Liked: Amenities
Last minute overnight stay due to family emergency. Quick check in with a clean & comfy room. Free breakfast in the morning was great!!
Stayed 1 night in Jun 2025

10/10 Excellent

RUSSELL

Stayed 1 night in Jun 2025

10/10 Excellent

Tytianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gladys

Travelled with family
Liked: Staff & service, room comfort
Overall good stay. The bathroom would use some updating.
Stayed 1 night in Jun 2025

8/10 Good

BRIAN D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great. Clean, roomy and quiet. The breakfast is sub-standard. Please offer some variety and something healthy.
Stayed 3 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy comfort suites
Stayed 1 night in May 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in May 2025

6/10 Okay

Ericka

Stayed 1 night in May 2025