Crowne Plaza Houston Galleria Area by IHG

3.5 star property

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Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, open 6:00 AM to 11:00 PM, free pool cabanas
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Marq*E Entertainment Center
    ‪3 min walk‬
  • Place, Regal Edwards Houston Marq'E
    ‪5 min walk‬
  • Place, Memorial Park
    ‪19 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪25 min drive‬

Room options

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(69 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room

8.8 out of 10
Excellent
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(50 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Microwave)

8.6 out of 10
Excellent
(9 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.2 out of 10
Wonderful
(14 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 2 Bedrooms (Microwave)

7.4 out of 10
Good
(3 reviews)
  • 87 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Houston Galleria Area by IHG

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and a business centre. Housekeeping is available on request.
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Houston Galleria Area by IHG. During your stay, you'll be within walking distance of Marq*E Entertainment Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Daikin Park and 11 minutes from Toyota Center
  • Cats and dogs welcome for a fee
Crowne Plaza Houston Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area by IHG. Free self parking is available.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
7611 Bistro & Lounge – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Galleria Area

Crowne Plaza Houston Galleria Area

Crowne Plaza Houston Galleria Area Hotel

Crowne Plaza Galleria Area Hotel

Crowne Plaza Galleria Area

Hotel Crowne Plaza Houston Galleria Area Houston

Houston Crowne Plaza Houston Galleria Area Hotel

Hotel Crowne Plaza Houston Galleria Area

Crowne Plaza Houston Galleria Area Houston

Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nelson

Yes
Stayed 1 night in Feb 2026

10/10 Excellent

Crystal, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room, easy access to freeway
Stayed 1 night in Feb 2026

8/10 Good

Corissa

Liked: Amenities
Everything was great very clean 10/10
Stayed 2 nights in Feb 2026

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities
Clean room, food options, and friendly staff
Stayed 2 nights in Feb 2026

4/10 Poor

Yi

Stayed 1 night in Feb 2026

10/10 Excellent

Jakyria

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Feb 2026

10/10 Excellent

BreDensity

Liked: Cleanliness, amenities, property conditions & facilities
The stay was great. 10/10
Stayed 1 night in Feb 2026

10/10 Excellent

Gilbert

Liked: Cleanliness, amenities, property conditions & facilities
Amazingly god
Stayed 3 nights in Feb 2026

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice and corteus
Stayed 1 night in Feb 2026

10/10 Excellent

Nathan

Stayed 1 night in Feb 2026

10/10 Excellent

Danielle

Stayed 1 night in Feb 2026

6/10 Okay

Gilbert

Business traveller
Good
Stayed 1 night in Feb 2026

10/10 Excellent

Roshanna

Liked: Cleanliness, staff & service, amenities
The room was very clean and the bed and pillows were super comfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

Laura

Stayed 1 night in Feb 2026

10/10 Excellent

greenlee

Stayed 1 night in Jan 2026

4/10 Poor

Edward

Business traveller
Disliked: Amenities
Stayed for 2 nights and had a room that faced the highway. Noise from the highway was loud. Difficult to get good rest. The front desk offered ear plugs, but ear plugs are uncomfortable and would’ve made hearing my alarm difficult.
Stayed 2 nights in Feb 2026

10/10 Excellent

Enrique

Stayed 2 nights in Feb 2026

8/10 Good

stephen

Staff had amazing costumer service
Stayed 2 nights in Feb 2026

10/10 Excellent

Christal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2026

10/10 Excellent

Dante

Stayed 2 nights in Feb 2026

10/10 Excellent

Sofia J

Liked: Cleanliness, amenities, property conditions & facilities
Everything and everyone was absolutely great
Stayed 1 night in Feb 2026

2/10 Terrible

Leah

I had a rm reserved and when I got to the front desk, the lady said check-in wasn’t until 3pm. It was 1:45. I explained that I am disabled with an IV line in my chest-I showed it to her. I needed to hook up to my IV medication and needed a wall plug to run the IV pump. I asked her if I could pay extra to check-in early. She said no. After I explained that I have an IV in my chest and that was why I needed access to the rm, she replied, “I understand, no you cannot check in early”. She had a blank, careless face. She didn’t care about anything. I told her I had a non refundable reservation. She wasted NO TIME to cancel my reservation-as she said, “Don’t worry, I just cancelled it for free”. I will not stay at ANY location of this establishment ever again. Ever.
Stayed 1 night in Feb 2026

6/10 Okay

Dominique

Travelled with partner
Liked: Cleanliness
The staff was very friendly and accommodating.the room however needed little fixtures. I had to change rooms due to the television not fully functioning.my husband and I had to move to another room where the shower head was hanging.The drinks at the bar were really good .the breakfast was mediocre not worth the price.Overall the stay was ok room was clean .
Stayed 2 nights in Jan 2026

6/10 Okay

Laurent

Stayed 1 night in Jan 2026

8/10 Good

Christie

Stayed 1 night in Jan 2026