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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Property class: 3.5

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Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Standard Room, 1 King Bed | Room amenity
Serves breakfast, lunch and dinner
Point of interest
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
2712 Southwest Fwy, Houston, TX, 77098
  • Place, Richmond Avenue
    ‪5 min walk‬
  • Place, Greenway Plaza
    ‪7 min walk‬
  • Place, Westheimer Road
    ‪13 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(37 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(82 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

8.0 out of 10
Very good
(22 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

8.0 out of 10
Very good
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 Bedroom

7.2 out of 10
Good
(5 reviews)
  • City view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Hotel & Suites Houston by the Galleria
Greater Uptown
  • Pool
  • Pet-friendly
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 3,906 reviews
The price is CHF 120
includes taxes & fees
8 May - 9 May
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and a hairdryer. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Crowne Plaza Houston Med Ctr-Galleria Area by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Richmond Avenue. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 5 minutes by car from Children's Museum of Houston and 6 minutes from Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Houston Med Ctr-Galleria Area by IHG. Parking is available for a fee.

This 3.5-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
2712 Bistro and Bar – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 19 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 19 per person
  • Covered self-parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 677 out of 1420 reviews
Rating 8 - Good. 270 out of 1420 reviews
Rating 6 - Okay. 193 out of 1420 reviews
Rating 4 - Poor. 125 out of 1420 reviews
Rating 2 - Terrible. 155 out of 1420 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Jazz

Liked: Cleanliness, amenities, property conditions & facilities
staff was very courteous. God Bless You and thanks
Stayed 5 nights in Jan 2026

8/10 Good

Marc

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you prepay for a room that includes breakfast they will still charge you for breakfast and you can’t use incidental deposit for any concession purchases
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2026

2/10 Terrible

Thomas

Travelled with family
Disliked: Cleanliness, amenities
Service was the worst I have seen. The front desk is a frenzy and I don't think there is anyone working in the billing department. I had called to ask for a receipt (that was supposed to be sent to me according to the front desk after I checked out) and I was put on hold for 45 minutes. I try calling back and before I can say anything am put on hold again.
Stayed 1 night in Jan 2026

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Amazing time.
Stayed 1 night in Jan 2026

6/10 Okay

Tracy

Disliked: Amenities
The dining area staff lacked customer service skills. Server was very rude and unprofessional
Stayed 4 nights in Nov 2025

6/10 Okay

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Wilfredo Acosta

Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is in a very convenient area off of highway 69 near the medical center & the Galleria mall. Lakewood Church is also close by a few blocks away. I definitely recommend this hotel to everyone staying in Houston.
Stayed 2 nights in Jan 2026

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities
The front desk clerk “Tank” was very helpful & courteous & the hotel room was very clean & comfortable. This hotel will be my first option anytime I visit Houston. Thank you
Stayed 2 nights in Jan 2026

10/10 Excellent

faisal

Stayed 1 night in Jan 2026

10/10 Excellent

Edith

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless! Breakfast was amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kathy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This is an older hotel but the rooms were very spacious!!!! Love having all the room to move around.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness of the room
Stayed 3 nights in Jan 2026

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2026

8/10 Good

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

Angel, Lutz

Stayed 2 nights in Jan 2026

10/10 Excellent

Mykell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Jan 2026

8/10 Good

Antwainette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for dining options, shopping and Lakewood church. Could use updates, however very nice hotel to stay
Stayed 3 nights in Jan 2026

10/10 Excellent

Markell

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and peaceful. Helpful staff.
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was fresh, and the hotel was convenient for me to travel back and from MD Anderson Cancer Center. I will be booking my next stay in July at Crowne Plaza Houston Med. Ctr. James B. Johnson
Stayed 1 night in Jan 2026

10/10 Excellent

Shaneika

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the scenery is what I loved the most.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tylor

Stayed 2 nights in Dec 2025