Friday evening of our stay there was a typical pop up thunderstorm. Normal for summers in the south. Lasted maybe an hour. The ceiling in the ONLY BATHROOM leaked all over our things and water ran into the main bedroom downstairs. I reached out to the property management company immediately. They sent maintenance. Fine. Iâm let them know I was leaving for a hotel for the last two days of our stay, as it is completely unacceptable to expect us to stay in the home, and only asked for a refund on the last two nights we wouldnât use. I cleaned the house out as required for checkout, let them know, spoke with property management by phone, text, and chat and as of Monday morning, I am still being told they âput a request in to the ownerâ for a refund. VRBO is no help and said they canât do anything since our stay is over. So, in working with the host, as they asked us to do, we got no help whatsoever. For an otherwise nice property that we enjoyed, it was surely a crappy way to end this trip. I do have both photos and videos to show this event occurring, which were all sent to the host, if needed or anyone is curious. Those water stains on the bathroom ceiling are not old and just need painting, there is an active leak at the time of our stay. I am still waiting to see if the owner will refund us the two nights we chose not to stay in the house with one unusable bathroom. Will update review if a resolution is made.
Overall, it looks as described. Beautiful decor. Very close to boardwalk. The landscaping in back yard needs attention and my children could not stop sneezing due to what may have been dust allergens. Overall, good stay.
The inside of the house was nice. The outside did not look like the picture at all. Overgrown landscaping. Very deceiving. It looked like an abandoned house in the country because of the over trees, I couldnât back down the driveway without my car making an emergency stop. Bring your own bath towels. Towels provided were too small.We had to leave a day early due to a familyâŠ.Thank Goodness
The house was lovely, with plenty of beds and room at a great price. It was perfectly located with many convenient dining and entertainment options. The owners we wonderful and easy to communicate with, and even let us add a night after booking with immediate response. 100% recommended!
Excellent and super clean neat little property in a perfect location for NASA, Boardwalk and other fun things! This property was perfect and communication with property managers was prompt and thorough. Should we return to the area, we will definitely seek to stay here again.
The property was great when our group arrived to participate in a local mission effort in July (which we attend each summer). Unfortunately, hurricane Beryl loomed close and we had to evacuate further north for safety. Due to power outages, we were not allowed to return. We were initially offered an alternative for another date. When a request was made in January to secure the property for another date, we were told too much time had passed and the reservation would not be honored. It was a fair request as the host had made the offer. I would caution anyone who considers this property
The place was immaculate, well stocked, and in a prime location, within walking distance to a lot of places, including Kemah! The upstairs loft area has 3 queen beds around a room and the downstairs master has a king bed. It only has 1 bathroom, which made it tricky trying to get going in the morning.
We enjoyed our stay at the bungalow. The property was clean and we had everything we needed. Loved the porches and backyard. Will definitely stay there again.
We were walks away from the board walk and it really helped us celebrate our daughter 26 birthday at the board walk after all that fun we could rest. Thanks for the beautiful property we hope we can get it again someday
Excellent location and property, however, upon arrival at check in, the home was not cleaned at all from the previous guests. We had to put the towels in the washer, take out the trash and wipe the counter tops. Food in the sink as well and beds unmade. We were compensated for the issue but not a good first impression.
We have been to Kemah before as a family, but this time we decided to rent a beach house for a better experience Russell was incredibly prompt with every question I had which made the booking experience a breeze! The house was absolutely darling and spacious for our family of four. There was plenty of room to bring easy meals for the evening and convenient enough to walk down to the boardwalk and enjoy a night with the family. We will definitely be looking to book again! Thank you for an incredible experience!