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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

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Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi
Property amenity
Property amenity
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2330 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Laundry facilities, a 24-hour front desk and a front desk safe are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request.
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized fridge/freezers, stovetops and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be within walking distance of Rice University. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a vending machine
  • Just a 3-minute drive from Rice University and a few minutes from Westheimer Road
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi and wired Internet are free in public spaces. The business-friendly Extended Stay America Suites Houston Med Ctr Greenway Plaza also features a vending machine, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 141 out of 1001 reviews
Rating 2 - Terrible. 156 out of 1001 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lewis

Stayed 1 night in May 2025

2/10 Terrible

Subhojit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I hope this email finds you well. I am writing to address the disappointing experience I am currently facing during my stay at the hotel booked through Expedia. At present, I am staying in room #323, and unfortunately, the experience has been far below my expectations. The issues with the room are as follows: - The room is not clean. - The microwave is rusty, and the kitchen is dirty and outdated. - There is no dishwasher, and the chairs are extremely dusty. - Overall, everything appears to be old and poorly maintained. Additionally, I have observed that there is insufficient staff on-site to address these concerns effectively. While I was informed about a complimentary breakfast, the only item provided was a muffin—there were no other food options available. This does not align with the standard implied by the promise of a complimentary breakfast. I am deeply disappointed with what I have encountered compared to what was promised. As a host, I expect Expedia to ensure that the hotels listed on your platform meet a certain level of quality and maintenance. This stay has been extremely unpleasant and filled with dissatisfaction.
Stayed 3 nights in May 2025

4/10 Poor

neil

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karthikeyan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Jenna

Minor repairs need to be made

That shower head needs replacing because the water doesn’t come out like it should. The bath tub has a crack in the bottom of it, if you step close to it you can feel it tub move under your feet. The bench that was supposed to be in there only has a piece of the metal bracket that used to hold one. The toilet flushes slowly so you have to flush twice to make sure everything goes down. The water is very slow to get hot. All can be fixed easily, so the next travelers won’t have to deal with these issues.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy every time for either work or a weekend getaway!!
Stayed 1 night in May 2025

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service
Loud refrigerator, vending machine not working. It was too hot to go out to gas station as recommended
Stayed 3 nights in May 2025

8/10 Good

Jacquelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Ashli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff member Carolina at the check desk for was very nice and helpful. The property entry is only one way in and out. Upon arrival, you have to make sure you slow down because you can miss the entry. I will suggest that a sign be placed at the street level if there isnt one out there already. As for my room, it was clean, there were some markings on the counter and paint cbipped on the wall, but for the most of my stay i was comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Helena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property three times as it is close to our grandsons' school and easy in and out to where we need to go. The rooms are clean and the staff are very professional and helpful
Stayed 2 nights in May 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service, property conditions & facilities
I was disappointed with the freeway noise - I asked for a room away from the noise but it was still super loud. The room was ok, the bed comfortable but no toilet paper in the room when I got there. Breakfast really wasn’t good - cold muffins or instant oatmeal. Coffee was luke warm. People were very helpful and easy to find. I guess, for the price and proximity to Rice it is OK.
Stayed 3 nights in May 2025

8/10 Good

Georgeanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and courteous. The breakfast coffee was decent
Stayed 5 nights in May 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The service was great! The room was clean and ready upon arrival. Plenty of well lit parking was an added bonus.
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Stayed 1 night in May 2025

8/10 Good

Michelle Jackson

Stayed 1 night in May 2025

6/10 Okay

Addisu

Business traveller
It’s good, the only problem is what they charge for breakfast is not fair.
Stayed 6 nights in Apr 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t express this enough. You get what you pay for.
Stayed 4 nights in Apr 2025

6/10 Okay

Jacob

Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Rice U.
Stayed 2 nights in Apr 2025

4/10 Poor

Dominic

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting room.
Stayed 2 nights in Apr 2025

8/10 Good

Ryan

Liked: Staff & service
Price was good for what we got
Stayed 1 night in Apr 2025

2/10 Terrible

Sonkeryia

Stayed 2 nights in Apr 2025

2/10 Terrible

Latrece

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Lilly, Sammamish

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our second stay here and a reasonable price in conjunction with great location
Stayed 5 nights in Apr 2025