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Extended Stay America Suites Houston Westchase Westheimer

2.5 star property

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Photo gallery for Extended Stay America Suites Houston Westchase Westheimer

Lobby
Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets
Exterior
Lobby
Full-sized fridge, microwave, stovetop, coffee/tea maker

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2424 W Sam Houston Pkwy S, Houston, TX, 77042
  • Place, Westheimer Road
    ‪1 min walk‬
  • Place, Philips 66
    ‪2 min walk‬
  • Place, Harwin Drive Shopping District
    ‪2 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Suites Houston Westchase Westheimer

Suburban hotel with free breakfast and 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a vending machine are on-site. Housekeeping is available on request.
Extended Stay America Suites Houston Westchase Westheimer offers 97 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

During your stay at Extended Stay America Suites Houston Westchase Westheimer, you're just a quick walk from Westheimer Road. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, laundry facilities and a lift
  • Steps from Westheimer Road and a 4-minute drive from CityCentre
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Houston Westchase Westheimer also features a vending machine, coffee/tea in common area, and laundry facilities. Self parking is free.

This Houston hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (81 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 4 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Houston Westchase Westheimer
Extended Stay America Westheimer Hotel Houston Westchase
Extended Stay America Houston Westchase Westheimer Hotel
Extended Stay America Houston Westchase Westheimer Hotel
Extended Stay America Houston Westchase Westheimer
Hotel Extended Stay America Houston - Westchase - Westheimer
Extended Stay America Westheimer Hotel
Extended Stay America Houston - Westchase - Westheimer Houston
Extended Stay America Westheimer
Extended Stay America Houston Westchase Westheimer
Extended Stay America Suites Houston Westchase Westheimer Hotel

Extended Stay America Suites Houston Westchase Westheimer Reviews

Reviews

6.2
Rating 10 - Excellent. 120 out of 486 reviews
Rating 8 - Good. 93 out of 486 reviews
Rating 6 - Okay. 77 out of 486 reviews
Rating 4 - Poor. 72 out of 486 reviews
Rating 2 - Terrible. 124 out of 486 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible Experience!!! Unsanitary Room and Unprofessional Service I am beyond frustrated with my recent experience at this hotel. I booked a deluxe studio at the Extended Stay America Suites, but upon arrival, I was told that my room wasn’t available and was moved to a different location just a few minutes down the road. What followed was one of the most disgusting and unsafe hotel stays I’ve ever had. The room was in appalling condition: Roaches on the bed and in the bathroom, which is completely unacceptable. Stained carpets that made it clear the room hadn’t been cleaned properly in a while. Multiple non-functional lights made the room feel even more uncomfortable. The bathroom door wouldn’t lock, and the shower was leaking, causing water damage and making the room even more unsanitary and unsafe. I immediately asked the front desk for a refund or to be moved to another room, but they refused, stating they couldn’t do anything due to policies set by Expedia. After contacting Expedia, I was told the hotel wasn’t willing to make any exceptions, despite the disgusting state of the room. This is not just about a bad stay, it’s about a lack of professionalism and care for the safety and comfort of guests. I never even stayed in the room because it was uninhabitable, and I would not recommend this hotel to anyone. I’m still requesting for a refund, but it’s clear that this hotel doesn’t take customer satisfaction seriously. Avoid this place at all costs.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scherrie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Nice clean property! Very comfy bed
Stayed 3 nights in Aug 2025

2/10 Terrible

Hazz

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience it should be a one star
Stayed 1 night in Aug 2025

2/10 Terrible

Monica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible place in all areas

The place smelled horrible. We Couldn’t stand it. We almost threw up. We didn’t even stay there for five minutes. And the pictures posted look nice, nothing compared to the actual room we got. Do not recommend
Stayed 1 night in Aug 2025

2/10 Terrible

Beajen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

What hotel I have ever stayed.

This hotel is not clean. Advertised serving breakfast but is not true. Only coffee and tea. Toilet seat, broken So hair dryer. Closet door broken. I’ll be in rooms smell very bad.
Stayed 1 night in Aug 2025

2/10 Terrible

Jarret

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Stayed 1 night in Aug 2025

8/10 Good

Ahundra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew Dave

Stayed 2 nights in Jul 2025

6/10 Okay

THANG

Ok
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Stayed 1 night in Jun 2025

10/10 Excellent

Lala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ladonna

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Faith

Disliked: Cleanliness, property conditions & facilities
The minute we got there, we were killing roaches. They were everywhere! Our room also smelled terrible when we walked in. If i hadnt had to stay at that hotel due to the reason i went to texas, i would have left.
Stayed 3 nights in Jun 2025

6/10 Okay

Deonjanae

Liked: Staff & service
Disliked: Cleanliness
Good stay but they had roaches
Stayed 1 night in Jun 2025

4/10 Poor

Devan

Stayed 1 night in May 2025

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, property conditions & facilities
I feel so unsafe. Place is dirty. End up didn’t stay there.
Stayed 1 night in Apr 2025

2/10 Terrible

Nigel Glenn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As you enter the hallway from the lobby, you can immediately smell the noxious odor of weed. The first room we were assigned to was not cleaned and contained a lot of painting materials. The next room had no sofa bed contrary to what was advertised. I tried asking the front staff if the room could be furnished with the sofa bed as there were 4 of us. However, the staff just took note and did not make a single effort to call maintenance. Further, the room did not smell fresh when my family came in. Only two pillows were provided for all four of us. Certainly, “you get what you pay for”. I will never book with this hotel again.
Stayed 2 nights in Apr 2025

6/10 Okay

Ivory

Stayed 1 night in Apr 2024

6/10 Okay

Chante

Liked: Staff & service
Stayed 4 nights in Mar 2024

6/10 Okay

Dionne

Business traveller
Liked: Staff & service, amenities
The stay was ok
Stayed 1 night in Mar 2024

8/10 Good

Alfonso

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed with the quality of your building and staff.
Stayed 1 night in Mar 2024

2/10 Terrible

Charlton

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

2/10 Terrible

Catherine

Stayed 1 night in Feb 2024

2/10 Terrible

Wilber

Disliked: Staff & service, property conditions & facilities
Nowhere was it noted prior to booking, nor was I contacted by management after they received and confirmed my already paid for booking, THAT THEY HAD NO WORKING ELEVATOR, NO LOWER FLOOR VACANCIES, NO VACANCIES AT ANY OF THE OTHER NEARBY LOCATIONS AND, THAT I WAS ON THE 4TH FLOOR! And I have a handicap placard on my vehicle. I couldn't cancel because I wasn't informed prior to the check in time. I have spinal stenosis, and need a knee replacement. My partner had to navigate four flights of stairs to carry our belongings a few items at a time. She's small. I noticed that certain doors leading into the building were blocked open with a rock so that people staying on that end of the building could enter and exit. Since there was no working elevator, there was no need to traverse such a long distance to exit and enter by the secure entrance and exit of the check out desk. Not a very safe building! God forbid any kind of emergency takes place. I will be seeking a return of some, if not all of my money.
Stayed 2 nights in Feb 2024