Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Indoor pool
Suite, 1 King Bed (Additional Living Area) | 1 bedroom, down duvets, in-room safe, desk
Exterior
Exterior
Free buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
1810 Bell St, Houston, TX, 77003
  • Place, Toyota Center
    ‪3 min walk‬
  • Place, George R. Brown Convention Center
    ‪7 min walk‬
  • Place, Daikin Park
    ‪12 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪14 min drive‬

Room options

Suite, Multiple Beds (Additional Living Area)

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Additional Living Area)

7.6 out of 10
Good
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible (Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.4 out of 10
Good
(48 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Additional Living Area)

7.2 out of 10
Good
(7 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Accessible Bathtub (Accessible Tub)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG

Hotel with free breakfast, a short walk to Toyota Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers 112 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG gets good marks from our customers. During your stay, you're just a quick walk from Toyota Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Toyota Center and George R. Brown Convention Center
Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Free breakfast is served. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG. Limited free parking is available on a first-come, first-served basis.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Houston-Downtown Conv Ctr
Holiday Inn Express Hotel Suites Houston Downtown Conv Ctr

Holiday Inn Express Hotel & Suites Houston-Downtown Conv Ctr by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 371 out of 1007 reviews
Rating 8 - Good. 239 out of 1007 reviews
Rating 6 - Okay. 166 out of 1007 reviews
Rating 4 - Poor. 111 out of 1007 reviews
Rating 2 - Terrible. 120 out of 1007 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Under renovation …sofa was worn out in the room
Stayed 1 night in Jul 2025

10/10 Excellent

Jace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed the stay

Enjoyed the stay went to the pool multiple time my son loved it. Breakfast wasn’t to bad. And found a place close by for me and my brother to unwind and have a drink or two.
Stayed 3 nights in Jul 2025

4/10 Poor

Michael, Menifee

Business traveller
Disliked: Cleanliness, property conditions & facilities
I was very disappointed with my recent stay at this hotel. The room was clearly outdated and had a persistent musty smell that made it uncomfortable from the start. The walls were in need of fresh paint, and the curtain rod was broken, with noticeable stains on the curtains themselves. The bathroom was also in poor condition. There was excessive caulking around fixtures, seemingly used to cover up old, deteriorated caulking rather than make proper repairs. Overall, it felt like a quick fix rather than a maintained space. The biggest issue was the bed. It was very uncomfortable, with a noticeable lump running down the center of the mattress. It’s clear that the mattress is overdue for replacement. I expected much better from a Holiday Inn & Suites in a downtown location. Unfortunately, based on this experience, I would not recommend this hotel to others.
Stayed 1 night in Jul 2025

2/10 Terrible

stephanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty and disgusting
Stayed 1 night in Jul 2025

4/10 Poor

Kimberly

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel I've ever visited

I chose this hotel because of the pictures on the website and the amenities. However, it looked nothing like what was on the website. Everything was looking bad from the time we pulled up. We had to enter the building by going around a big industrial trashcan. When we walked in the lobby the furniture was dirty. You should not see filth when you first walk in. First impressions are lasting impressions. I tried to give it the benefit of the doubt because it looked like renovations were being done but when I went upstairs it looked more like a motel than a hotel. The room had a horrible smell like mildew. The light on the left side kept going off like it had a shortage. The room and bathroom were falling apart and should not have been offered for anyone to stay in. The jacuzzi and pool looked like there had been no maintenance. Whoever the owner is should really take notes if there are numerous people with the same complaints and make the proper corrections sooner than later. If not, they should only put people in the rooms that have already been renovated because these conditions are hazardous to one's health. There was one positive thing. The breakfast was good. Thank you breakfast staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Jace

Travelled with family
Liked: Cleanliness, room comfort
Was a great stay. stayed in a suite and it was very nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Jasmina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were nice and rooms were clean, but they need to do something about the humidity in the rooms
Stayed 1 night in Jun 2025

2/10 Terrible

Shekema, Desoto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Kira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, amenities were up to our expectations and we enjoyed our stay. Only two things weren't very great: one, being the windows and how loud the outside noises come through. Second, the people who stayed in the room before us, pulled a "Ross" on the standing lamps.
Stayed 1 night in Jun 2025

8/10 Good

Martin

Refurb

Refurb in progress...
Stayed 2 nights in Jun 2025

8/10 Good

Abigail

Travelled with family
Liked: Cleanliness, amenities
Great breakfast, within walking distance to Astros game and felt safe. Hotel was very quiet!
Stayed 2 nights in Jun 2025

10/10 Excellent

Erica, Saltillo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

jeremy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catfished

Booked a double queen room, the nicer one's with comfortable beds, soon as we got off the elevator it was so hot & humid, instantly started sweating, and construction trash, smells were out of control, the construction crew had their kid running the hall. We get to our room & it was nice, then the noises started, drilling & banging on the wall in the room next to us. Asked the front desk what time they would be completed working for the evening & was told midnight! So they moved us to another room where the ac barley worked, and the bed was smaller & could feel the springs. Just horrible, the pool wasn't any better, hot tub didn't work & the entrance is blocked off. Had i known this place was under this much construction i for sure would not have booked. Worst holiday inn & suites I've seen
Stayed 1 night in Jun 2025

8/10 Good

Benny, Los Angeles

Travelled with family, Business traveller
Liked: Cleanliness, amenities
We had a nice day at this location, but it could really use a renovation. There were lamps and electronics in the hotel room that didn’t even work. It was nothing that was so inconvenient that we felt like we needed to complain, but the hotel overall really needs some renovation. Excellent location in downtown, walkable, restaurants, and things close by so it is a nice place to stay in that regards. The staff are all very nice and accommodating.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronald, Dallas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located at great location near sports venues. The only downside is that there is construction around it.
Stayed 1 night in Jun 2025

10/10 Excellent

Shaylyn

Liked: Cleanliness
Stayed 1 night in Jun 2025

4/10 Poor

Michael, Coventry

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

100% recommend this one.

Stayed 3 nights in Jun 2025

8/10 Good

Henry Adalberto

Liked: Cleanliness, property conditions & facilities
Room was comfy!!
Stayed 1 night in May 2025

4/10 Poor

Alireza

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This property is surrounded by closed streets, barricades, garbage, some homeless people. This hotel does not have a lounge a restaurant to dine in. they do serve breakfast though.
Stayed 4 nights in Jun 2025

10/10 Excellent

Armando

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very pleasant, it was in a very convenient area & walking distance to places. Enjoyed our stay, would book again.
Stayed 1 night in Jun 2025

2/10 Terrible

Destiny

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Water damage and smells like a wet basement. Smell was so bad that we cancelled our reservation and went to the cambria. Go to the other holiday inn express just 10 minutes from this one if you're smart.
Stayed 3 nights in Jun 2025

8/10 Good

Vikki

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Perfect location with free parking which is unheard of in this area. They could expand the snack options since there are not of options for snacks within walking distance of the hotel, but everything went smoothly and our girls had a good time with the indoor pool.
Stayed 3 nights in Jun 2025