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Holiday Inn Express Houston - Galleria Area by IHG

2.5 star property
VIP Access

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Photo gallery for Holiday Inn Express Houston - Galleria Area by IHG

Relax by the pool surrounded by a city view.
Relax in a serene outdoor space with comfortable seating, lush greenery, and a vibrant mural.
NRG Stadium features a distinctive curved roof and a Heritage Center nearby.
Relax in a stylish room with a large bed, flat-screen TV, and city views.
Enjoy a wide selection of breakfast options, including turkey sausage and bacon, at our self-service buffet.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym

Explore the area

Map
2351 WEST LOOP SOUTH, Houston, TX, 77027
  • River Oaks District
    ‪2 min walk‬
  • The Galleria
    ‪8 min walk‬
  • Lakewood Church
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(51 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible (Mobility, Roll Shwr)

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds, Accessible (Mobility, Access Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(74 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (Speciality)

Neatly made bed with crisp white linens and a comfortable headboard.

Room (Speciality)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Neatly made bed with crisp white linens and a comfortable headboard.

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

Relax in a stylish room with a large bed, striped walls, and a cozy chair.

Standard Room, 1 King Bed, Accessible (Mobility, Access Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Access Tub)

Relax in a stylish room with a large bed, flat-screen TV, and city views.

Suite, 1 King Bed, Accessible (Mobility, Access Tub)

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility)

Relax in this stylish room with two comfortable beds, a flat-screen TV, and a cozy seating area.

Standard Room, 2 Queen Beds, Accessible (Mobility)

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (High Floor)

Relax in a stylish room with a large bed, flat-screen TV, and city views.

Suite, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • 29 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Houston - Galleria Area by IHG

Hotel with free breakfast, steps from Westheimer Rd
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn Express Houston - Galleria Area by IHG offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

Bathrooms include baths or showers and hairdryers. This Houston hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Houston - Galleria Area by IHG gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Westheimer Rd and 8 minutes by car from Rice University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Holiday Inn Express Houston - Galleria Area by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 3 meeting rooms, and coworking spaces are available. Event space at this hotel measures 1450 square feet (135 square metres) and includes conference space. A terrace, gift shops/newsstands, and coffee/tea in common area are also featured at Holiday Inn Express Houston - Galleria Area by IHG. Parking is available for a fee.

This Houston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Full service Lobby Bar – This lobby lounge serves breakfast, lunch, dinner and light fare. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered parking on site (USD 28 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Full service Lobby Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,450 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday INN EXP Galleria Area
Holiday Inn Express Houston Galleria Area
Holiday Inn Express Houston Galleria Area by IHG
Holiday Inn Express Houston Galleria Area an IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Hotel
Holiday Inn Express Houston - Galleria Area by IHG Houston
Holiday Inn Express Houston - Galleria Area by IHG Hotel Houston

Holiday Inn Express Houston - Galleria Area by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 785 out of 1006 reviews
Rating 8 - Good. 126 out of 1006 reviews
Rating 6 - Okay. 43 out of 1006 reviews
Rating 4 - Poor. 23 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loveeee

I’ve never thought a Holliday Inn would’ve been this quality. Really enjoyed my stay!
Stayed 3 nights in May 2025

10/10 Excellent

Javier, Dallas

Stayed 2 nights in Apr 2025

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

KEDRIC TERRELL, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a less than a 5 min drive to the galleria
Stayed 5 nights in Apr 2025

10/10 Excellent

Aiden

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing no issues
Stayed 3 nights in Apr 2025

8/10 Good

Thomas

Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Apr 2025

10/10 Excellent

Yannick

Stayed 1 night in Apr 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Roberto

Stayed 3 nights in Apr 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Clarissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff
Stayed 3 nights in Apr 2025

4/10 Poor

Keisha

Travelled with family, Business traveller
Disliked: Staff & service
Mixed Experience — Great Property, Poor Customer Service Overall, the property itself was nice. I really liked the garage parking, and the room was clean, with comfortable beds and a great view. The location was also convenient and enjoyable. However, my experience at check-in left a lot to be desired. I originally booked through Holiday Inn but was somehow charged by both Expedia and Staybridge, which I now have to dispute — and that’s frustrating. The woman who checked me in had very poor customer service. She rolled her eyes at almost everything and seemed visibly annoyed — not just with me, but with other guests as well. I witnessed her getting irritated with a guest who had a language barrier, another who asked about the food market, and even someone who called with a question while I was standing there. She also seemed bothered when I asked for basic things like directions to the garage and elevators. It made the whole check-in process uncomfortable and unwelcoming. While the room was generally clean, I did notice hair in the shower and on the towels, which was disappointing. That said, the rest of the room was nice, and the comfort level was solid. I might consider giving this place another try in the future — mostly because of the amenities and location — but the customer service and billing issue definitely left a bad impression
Stayed 2 nights in Apr 2025

10/10 Excellent

carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, stay and location especially for the price. Clean, easy access to freeway and mall. Breakfast and pool were excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Samia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. It was super clean and the staff was very atttentive and friendly. We never had to ask for more towels or new sheets. It was always clean when we got back. The only complaint I have is the lighting in my room. It was kind of dark to get dressed. Other then that I recommend to stay here
Stayed 3 nights in Apr 2025

10/10 Excellent

Annalea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was very nice and friendly. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Apr 2025

10/10 Excellent

Quincy

Stayed 1 night in Apr 2025

10/10 Excellent

Travis, Boerne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations for a hotel along 610. Quiet, easy to get to, and very clean. Staff is amazing.
Stayed 1 night in Apr 2025

4/10 Poor

Javier, Guadalupe

Stayed 4 nights in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great hotel for location and price; just a little loud if you face the rooms facing the highway
Stayed 2 nights in Apr 2025