Besides having to go to the front desk for towels and soap because there was none upon entering the room, they also had 2 stained pillows along with a few roaches. But overall my 2 day stay was decent and quiet
The elevator is out of order, the room next to mine had the TV on loud all night, and there was no soundproofing from the highway. The linens were very old, the carpets were old and worn, and there was a bad smell in the hallways.
Found a cockroach in my room floor and then again in the bathroom I found another two. It canât get any dirtier than this âŠ. Another issue I had was that the staff opened my door in the morning questioning me as if I didnât pay for the room . Good thing I had the latch on the door so they werenât able to come in . I would not ever stay here again
People everywhere in the lobby doing drugs In front of the people who worked there and they didnât seem to care loud music all night wouldnât give me a refund and took my deposit
The room itself was beautifully decorated and clean but in the middle of the night and during my shower i had two live german roaches in the shower and on my bed crawling around. Not horrible as it was only two but it made me double check my bags before i left the room in the morning. The front desk girl the evening i arrived was very sweet as was the morning desk girl.
EW! Had too choose this location because it was close to the airport. Only thing good about the stay here was the Caucasian lady that worked the front desk when I check in . Very nice! But I have never been a hotel or motel in my life that had roaches. But this was my first time visiting Houston. Maybe itâs like that but ew. No rags and towels in the room. No phone. Pillow case looked like it had a little blood. Ice bucket in the room but not even an ice maker in the building. Gnats in the room. You can hear everybody and everything going on outside in the hallway. Sketchy people just around. I would never book again.
This was a terrible stay. When I entered my room, it smelled awful and there were no towels or basic amenities. I arrived late after midnight, even though I had checked in earlier at 3 PM, which made the situation even more frustrating. To make matters worse, the elevator wasnât working, and there were cords everywhere and trash all over the property. The hotel was dirty, poorly maintained, and very disappointing overall. I would not recommend staying here.
The location is filthy. Customer service from the guy in the wheelchair was horrible. The was a roach in my room. This location looks nothing like the pictures and should be shut down. I am never a person to do reviews whether its good or bad. However, tbis was so bad that no one should be fooled. Its many more things i can say that would be justified as to why you shouldnt stay here. Maybe the place is for the homeless. But as soon as you walk into the lobby you will turn around. Save your money and look before you book!