It was horrible. To start, you just let yourself into the unit. There is no keypad, smart lock, or anything. The door is just unlocked, and you let yourself in. So a huge safety concern for any guest. From there, it got worse. The moment you walk in, you are hit with the smell of marijuana and cigarette smoke. It was so bad that the bedroom windows were open before we arrived. My wife and I ended up leaving within an hour, and the refund process was a nightmare.