Property Management was the best weâve ever experienced and weâve stayed in many rentals for business travel over the years. Tania was so helpful and attentive to our needs. We had booked another VRBO for the week, it was not a safe/secure location. We inquired about this one at 7pm to move - Tania went above and beyond. Got us into this one and it is excellent, she saved our trip and we had a wonderful time!
Master bedroom bathroom shower was inoperable. Though someone came out, it was not fixed while we were there. 5 people to use one bathroom/shower. That second shower, the climb into the tub/shower is very high and is dangerous. Both bathroom toilets seats were extremely loose and had to be tightened numerous times. The pool is advertised as having a 'spa' which implies hot tub. Nothing is heated and there is no 'spa'. Also, the pictures depict floaties in the pool, but none were there. There are only wine/champagne glasses to drink from. No real containers/bowls/trays...just skillets to prepare food. Many lights throughout the house are not in working order. Description does not indicate grill as being 'charcoal'. We bought charcoal and left it behind. Towels were limited and only two for use in the kitchen. It was clean and made good use of the backyard.