Absolutely horrible. Didnât have enough towels blankets or sheets for our party of 8. Had to go to Walmart and buy everything. I was promised a refund for my purchased items; however, that never happened. THEN, the next day a family of 6 walks into the house! SURPRISE- double booked. THEN the host refused to come to the house and change the door codes for our safety seeing that another family also has to code to enter the home. The house was dirty, had spiders, and the host provided nothing but lip service to us. Promising for days they would take care of our concerns and NOTHING!!! Stay away from this property AND Redawning Property Management.
Pros: enough space for all of our guests. Close to lots of Houston attractions. Air conditioner worked well. Rooftop view is nice.
Cons: There were so many big dead flies in the house that we had to clean up upon arrival. There were a couple of roaches that we had to kill/clean up. The dryer was filled with water, so we were unable to use this amenity. The carpets are in desperate need of cleaning.
For the price paid, this stay was not worth it. Truly disappointed.
The name of this property is misleading. It was not ânewâ or âsophisticatedâ.
We were in town for a graduation and this house worked out great. Plenty of room for our group and great views of the city from the rooftop deck. We reached out for a minor issue and received a quick response. Would stay again.