Quality Inn & Suites West Chase

2.5 star property

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Photo gallery for Quality Inn & Suites West Chase

Lobby
Meeting facility
Meeting facility
Desk, iron/ironing board, cots/infant beds, free WiFi
Coffee service

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
2930 W Sam Houston Pkwy S, Houston, TX, 77042
  • Westheimer Road
    ‪3 min walk‬
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Jetted Tub

  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Quality Inn & Suites West Chase

Hotel with free parking, steps from Westheimer Road
This hotel features a fitness centre, coffee/tea in a common area and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Quality Inn & Suites West Chase offers 80 accommodations with coffee/tea makers and complimentary newspapers. Televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Quality Inn & Suites West Chase, you're just a quick walk from Westheimer Road. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a gym
  • Steps from Westheimer Road and 15 minutes by car from Rice University
As a guest of Quality Inn & Suites West Chase, you'll find a fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Event space at this hotel measures 495 square feet (46 square metres) and includes conference space. WiFi is free in public spaces. The business-friendly Quality Inn & Suites West Chase also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 495 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn 8
Quality Inn Westchase
Quality Inn Westchase/Beltway 8
Quality Westchase/Beltway 8
Quality Inn Westchase/Beltway 8 Houston
Quality Westchase/Beltway 8 Houston
Clarion Inn West Chase
Clarion West Chase
Clarion Inn Suites West Chase
Quality & Suites West Chase
Quality Inn & Suites West Chase Hotel
Quality Inn & Suites West Chase Houston
Quality Inn & Suites West Chase Hotel Houston

Quality Inn & Suites West Chase Reviews

Reviews

6.6
Rating 10 - Excellent. 271 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 166 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 220 out of 1002 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Travelled with family
Liked: Staff & service, room comfort
Good so far
Stayed 1 night in May 2025

2/10 Terrible

Tony

Disliked: Cleanliness, amenities, property conditions & facilities
We got there they said no more room available for me I need my refund please
Stayed 1 night in May 2025

2/10 Terrible

Eunita

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!
Stayed 1 night in May 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Natasha

Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome
Stayed 2 nights in May 2025

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Jacob

Stayed 2 nights in May 2025

10/10 Excellent

Chase

Stayed 1 night in May 2025

2/10 Terrible

Mason

Business traveller
Disliked: Amenities
Very dirty. The lobby smelled like mildew
Stayed 1 night in May 2025

6/10 Okay

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Ruben

Stayed 7 nights in Apr 2025

8/10 Good

Paul

$50 damage deposit to be returned at checkou...so I submitted cash to be returned to me the second day. A credit card deposit would take 10 days to happen...and sometimes a mistake is made and no refund is given...so paying a cash deposit is safer.
Stayed 1 night in May 2025

2/10 Terrible

ELI, Houston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

ELI, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
The room's smoke detector had a low battery so it was chirping loudly as soon as we walked in. Before we even set our bags down, we saw roaches crawling around. We went down to the front desk and the night clerk admitted they had been having problems with bugs and "someone had been out earlier that day..." my skin is still crawling thinking about it. We left immediately and went to a different hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Sinthia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It has roaches but other than that it was okay
Stayed 2 nights in Apr 2025

2/10 Terrible

Mechelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I now understand the term roach motel

The room was inhabitable walking into the room.Opening the cabinet to where the kitchenette was creatures jumped out at us.Looking in the bathroom, roaches were in the bathtub.Some were dead on the floor somewhere alive on the floor we did not stay here for fear of us waking up covered in roaches.I do not recommend this property to anyone
Stayed 4 nights in Mar 2025

10/10 Excellent

Daphne

Stayed 2 nights in Mar 2025

2/10 Terrible

Chad

Disliked: Cleanliness, staff & service, room comfort

Roach hotel

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up
Stayed 3 nights in Mar 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is dirty nd service is rude cockroach’s in rooms blankets dirty also the app told us it had a jetted tub so I paid more and the place it self didn’t have any so I paid more for a basic room when I could of paid 30 cheaper for what I paid
Stayed 1 night in Mar 2025

2/10 Terrible

Bini

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip
Stayed 2 nights in Mar 2025

2/10 Terrible

Mr.

Stayed 2 nights in Feb 2025