Reserved a jacuzzi suite, paid for it online, but had a different room given to us for same price. Busy and noisy neighbors, shower had mold spots, toilet flushed poorly.
They messed up our reservation, we were supposed to have a room with a hot tub, and we got a regular room. Then the dude at the front offered us two different rooms that were "more expensive" than the tub. That would have been okaish but the rooms were old and ugly, the tv wasn't on the wall, and there was a weird black spot on the regular tub so I couldn't even take a bath.
This was a very restful spot, location is quiet and close to all amenities. The airport is a short 15 min drive. When I come back to Houston I will stay again.
Older hotel. Only one towel and washcloth to share between two people in the room, they would not give us another set unless we brought the used ones to the office.