Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Lobby
Exterior
Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

View in a map
5190 Hidalgo St, Houston, TX, 77056
  • Place, Richmond Avenue
    ‪3 min walk‬
  • Place, The Galleria
    ‪5 min walk‬
  • Place, Westheimer Road
    ‪5 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪30 min drive‬

Room options

Suite, 1 Bedroom

8.2 out of 10
Very good
(20 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(72 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Hearing)

8.8 out of 10
Excellent
(5 reviews)
  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(10 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(23 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Road. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Reviews

Sonesta ES Suites Houston Galleria Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 589 out of 1132 reviews
Rating 8 - Good. 254 out of 1132 reviews
Rating 6 - Okay. 149 out of 1132 reviews
Rating 4 - Poor. 83 out of 1132 reviews
Rating 2 - Terrible. 57 out of 1132 reviews

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joanna

Stayed 2 nights in Sep 2025

4/10 Poor

Adam

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It would be best to let your future reservations know before they are walking in to check in that the elevator would not be operational through their stay….
Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
The cable went out but other than that, I was pleased.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarita

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The bathroom door made a lot of noise so woke us up during night when one of us went to bathroom. TV in living area was missing but we did have a remote. Staff was friendly and nice
Stayed 1 night in Sep 2025

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of our stay at Sonesta ESSuites in Houston

Everything was excellent except there was no hot water for bathing/showers the two times I tried. Other than that, the experience was very good.
Stayed 6 nights in Aug 2025

8/10 Good

Jodeci

Stayed 4 nights in Aug 2025

4/10 Poor

Jurline

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Toddler toliet

inhave traveled all over the world. The advertised as a Handicap room. There was nothing ADA approved but the bell. The toliet was literally two inches from the ground for two seniors one 74 and 83 we had to hold on the door knob or toliet paper to lift oiurselves up. It was a horrible experience. The maid was the lazier ever we left for her to clean returned two hours later nothing. i called down stairs requesting at least she clean the bathroom and bring fresh towels. We stayed 4 nights cleaned cleaned the day before we were to leave. i will never stay at any Sonesta. Please install a full sized toliet. There were no grab bars in the shower. The tub felt like it was going to cave in SERIOUSLY I AM REQUESTING A REFUND MY KNEES ARE THRIBBING FROM HAVING TO ALMOST SQUAT TO USE THE TOLIET. I GAVE YOU 1 OUT OF TEN.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2025

10/10 Excellent

Kierra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Stayed 1 night in Aug 2025

10/10 Excellent

Saleem

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy parking

Very conveniently located near the Galería mall. Everything is right around there.
Stayed 1 night in Aug 2025

10/10 Excellent

Allison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consistently great service and atmosphere, my go to for convenient business travel.
Stayed 2 nights in Aug 2025

8/10 Good

Michael

Stayed 2 nights in Aug 2025

4/10 Poor

Hugo

Travelled with group
Disliked: Staff & service, property conditions & facilities
A/C wasn’t working properly
Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tania

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great location at very good value.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Aug 2025

10/10 Excellent

luisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The room was spacious and clean and breakfast was amazing. We highly recommend to stay in this hotel if you are visiting Houston.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel. Great customer service. In great location.
Stayed 4 nights in Aug 2025

4/10 Poor

Joseph

Business traveller
Disliked: Cleanliness, property conditions & facilities
This property is old and shabby. Big chunk of carpet missing in the room, corner of couch ripped up, peeling paint in the bathroom, big crack in the wall around the door frame. Lobby reeks of bug spray.
Stayed 4 nights in Aug 2025

6/10 Okay

Tai

Travelled with partner
Liked: Staff & service
Room smelled stuffy and AC vent is loud. It woke me up every time the AC is on.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ciro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2025