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Sonesta Hotel Houston IAH Airport

4.0 star property

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Photo gallery for Sonesta Hotel Houston IAH Airport

Outdoor pool
Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Exterior
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Room service
  • Free airport shuttle
  • Bar
  • Gym
  • Pool

Explore the area

Map
425 North Sam Houston Parkway East, Houston, TX, 77060
  • Greenspoint Mall
    ‪15 min walk‬
  • Sam Houston Race Park
    ‪11 min drive‬
  • Willowbrook Mall
    ‪12 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Roll-in Shower, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Roll-in Shower, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Roll-in Shower, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Sonesta Hotel Houston IAH Airport

Hotel with free parking, in the vicinity of Houston Grand Prix
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Sonesta Hotel Houston IAH Airport offers 335 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Houston IAH Airport. During your stay, you'll be within walking distance of Greenspoint Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • 9 minutes by car from Houston Grand Prix and 12 minutes from Sam Houston Race Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Sonesta Hotel Houston IAH Airport offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 16 meeting rooms. Event space at this hotel measures 27000 square feet (2508 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Sonesta Hotel Houston IAH Airport. A roundtrip airport shuttle is free during limited hours. Self parking is free.

Smoking is allowed in designated areas at this Houston hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Sam's Bar – On-site bar.
Sam's Restaurant – On-site restaurant. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5 AM to 11:00 PM
  • Airport shuttle available during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sam's Bar
  • Sam's Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Piano
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 16 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (27,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle service 5 AM until midnight.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per pet, per stay, plus a one-time cleaning fee of USD 50.00 and a deposit of USD 150.00 per stay
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 21.00 per person
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per pet, per stay plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Houston IAH Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta Houston Iah Houston
Sonesta Hotel Houston IAH Airport Hotel
Sonesta Hotel Houston IAH Airport Houston
Hyatt Regency Houston Intercontinental Airport
Sonesta Hotel Houston IAH Airport Hotel Houston

Sonesta Hotel Houston IAH Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1002 reviews
Rating 8 - Good. 226 out of 1002 reviews
Rating 6 - Okay. 132 out of 1002 reviews
Rating 4 - Poor. 95 out of 1002 reviews
Rating 2 - Terrible. 109 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas, Mesquite

Travelled with group
The hotel needs improvements. A cheap hotel attracts sketchy guests.
Stayed 1 night in Mar 2025

8/10 Good

Jonah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2025

4/10 Poor

Jeremie

Stayed 7 nights in Mar 2025

2/10 Terrible

Najib

Liked: Staff & service
Disliked: Cleanliness
Hi, I am writing to bring an important matter to your attention regarding my recent stay at Sonesta Hotel. Unfortunately, I discovered bedbugs in my room #731 and have attached a photo as evidence. Due to this, I had no choice but to check out today earlier than planned. I also informed the management as well. I don't recommend this hotel for anyone. Thank you Najib

8/10 Good

Christine

Travelled with family
Disliked: Amenities
The reviews on Expedia are not like those on Google. I didn’t realize until too late. It’s a very outdated hotel. Good for a short stay but even then….the ice machine didn’t work, the room wasn’t cleaned well before us and even after one night. The area is desolate but there is a security guard and dog watching the cars but that’s cuz the area is sketchy! May be good for the price just don’t have too high of expectations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Liked: Amenities
Great stay
Stayed 1 night in Mar 2025

2/10 Terrible

Tekila

Stayed 1 night in Mar 2025

10/10 Excellent

Jaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Kolby

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
It was a quick overnight stay and thank god for that. Hot water didn’t work in bathroom, carpets are FILTHY throughout the hotel. I found a keychain in my bed which would indicate the sheets were not changed. The door to my room didn’t close all the way. It was only $68 so I guess you get what you pay for. Never again…
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was running late for check-in and the person I spoke with was very understanding and assured me it was no problem. I would like to add it was nice to speak with someone at the front desk of the hotel and not some 800 number transferring a message via computer. That's the good news. On the other hand, checking out 3/30/2025 @about 10:45 am. I went down to the front desk, there was an extremely long line, about 10 people and growing. There was no one at the desk! The person working the desk had to go check on a person's room to make sure no damage was done before she could return a $50.00 cash deposit. I thought WHAT!! So to make sure the hotel doesn't lose 50.00 let's waste all these other patron's valuable time unnecessarily. When the employee returned, she told the lady she couldn't have her $50.00 deposit back because there was a towel that had something red on it. I was angry for the lady waiting on the deposit. The employee had several options oppose to having all of us waiting on her! she could have called housekeeping and had them have someone to look at the room, Simply ask the lady and accepted her word, ask her if she would allow her to take care of the people who paid there deposit with a credit card. Quite frankly it was a dark moment in my stay at this hotel. It was my third time staying here, all my previous stays were great. For the record the clerk working that moment had a "I don't care" attitude. no smile no friendly greeting just "I'm doing my job if you d
Stayed 1 night in Mar 2025

10/10 Excellent

Franciarce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
I will visit again
Stayed 3 nights in Mar 2025

6/10 Okay

Kris

Disliked: Cleanliness, staff & service
Room wasn't particularly clean - visible dust and crumbs
Stayed 2 nights in Mar 2025

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room (King bed and sofa). Very friendly and helpful staff. Especially the bar manager.
Stayed 2 nights in Mar 2025

4/10 Poor

Braizel

Stayed 1 night in Mar 2025

6/10 Okay

christopher s

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Update the facility
Stayed 2 nights in Mar 2025

2/10 Terrible

Deandra

Disliked: Staff & service
I never got to stay I booked my room, paid and when I got their the staff was rude and said they were booked up and I never received my refund and was told I was not getting one
Stayed 1 night in Mar 2025

2/10 Terrible

Tekila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Christian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room next to us sounded like they were having a party all night til 4-5am in there and when i called to make a report to the staff multiple times. Staff said they would send security but nothing ever happened they still partied all night. My wife, 2 year old got little to no sleep that night and felt like it was a waste of money to even stay when our needs weren’t being met by the staff.
Stayed 2 nights in Mar 2025

8/10 Good

Flonisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Mar 2025

4/10 Poor

Caden

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Wanaki

Liked: Cleanliness, staff & service, property conditions & facilities
Great property would definitely stay again
Stayed 3 nights in Mar 2025

4/10 Poor

Makarei

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s was horrible and the pictures look nothing like the hotel it stinks and it was nasty felt very uncomfortable
Stayed 2 nights in Mar 2025