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Springhill Suites by Marriott Houston Dwntn/Convention Cntr

2.5 star property

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Photo gallery for Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Exterior
Interior
Lobby
Outdoor pool, pool loungers
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
914 Dallas Street, Houston, TX, 77002
  • Place, House of Blues Houston
    ‪3 min walk‬
  • Place, Toyota Center
    ‪7 min walk‬
  • Place, Daikin Park
    ‪12 min walk‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(80 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

LCD TV

Studio, Multiple Beds

9.2 out of 10
Wonderful
(49 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Living area | LCD TV

Studio, Multiple Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Shower, free toiletries, hair dryer, towels

Studio, Multiple Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, soundproofing

Studio, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Courtyard by Marriott Houston Downtown/Convention Center
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,001 reviews
The price is CHF 118
includes taxes & fees
12 Feb - 13 Feb
Courtyard by Marriott Houston Downtown/Convention Center

About this property

Springhill Suites by Marriott Houston Dwntn/Convention Cntr

Hotel with free breakfast, near Daikin Park
An outdoor pool, a 24-hour fitness centre and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers 167 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with queen sofa beds. Beds feature premium bedding. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites by Marriott Houston Dwntn/Convention Cntr. During your stay, you're just a quick walk from Houston Police Department Museum. Free breakfast, free WiFi in public areas and an outdoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the location
  • 12 minutes by foot from Toyota Center and a 2-minute drive from Daikin Park
Springhill Suites by Marriott Houston Dwntn/Convention Cntr offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 2112 square feet (196 square metres) and includes conference space. The business-friendly Springhill Suites by Marriott Houston Dwntn/Convention Cntr also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

Smoking is allowed in designated areas at this Houston hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,112 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.614 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Houston Downtown/Convention Center Hotel
Springhill Suites Downtown/Convention Center Hotel

Springhill Suites by Marriott Houston Dwntn/Convention Cntr Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 188 out of 1002 reviews
Rating 6 - Okay. 121 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

MARGARET MARY

Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Luis

Stayed 1 night in Oct 2025

8/10 Good

Brenda

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness

Lack of Housekeeping

We were very disappointed with housekeeping as our room was only cleaned once over our 4 day stay and it seemed only at our request. Otherwise we were pleased with the hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good
Stayed 1 night in Oct 2025

8/10 Good

JoVanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located. The staff was super friendly and helpful. Room was simple but clean.
Stayed 1 night in Sep 2025

6/10 Okay

Luis

Liked: Cleanliness, staff & service
dated and bathroom had cracked toilet and cabinets in disrepair.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kosuke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good ,
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I wish the breakfast was better
Stayed 2 nights in Sep 2025

6/10 Okay

ROI

Business traveller
Disliked: Staff & service, property conditions & facilities
The hotel seems old and not updated. There were stains on the sofa. Breakfast was horrible
Stayed 3 nights in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Just need parking
Stayed 1 night in Aug 2025

6/10 Okay

Luis

Business traveller
Disliked: Property conditions & facilities
very well located, below average breakfast, bathroom in disrepair with cracked toiled and chipped sink cabinet
Stayed 4 nights in Sep 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms need a little update kinda stuck in 90s but were clean.
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Property is very old and needs updates ASAP. Rooms are very large, that helps, but they do need to be remodeled. There are 3 hotelss on the same building and can be very confusing. PARKING ONSITE IS FOR $60 per day, or else, you need to go 3 blocks away. The are is not necesarily unsafe, but it feels unsafe. There are lots of homeless people laying on the florr, lots of tourists driving scooters, there is athe metro that runs a block away, there is a stop roght there. Suggestion, do not rent a car. Use uber or the metro, much cheaper and less hassle. The staff at the hotel were very friendly and helpful. But the cleaning is not good. Floors were dirty, my bed one time was undone on the corners or using the imcorrect sheet size, and the first day even had a huge stain of coffee, or something like that. Had to ask them to bring new sheets, snd though they offered to send somebody to do the bed and I said no, they didnt insist either or offer apologies for the mix up. I was tired and wanted to sleep, we had arrived from the airport late and found my bed being like that. There are restarurants in the area, and is a walkable area, but I suggest only during the day. The one convenient thing is is very close to the convention center, concert hall and Baseball field, AND STARBUCKS is right ln the corner, lifesaver. Breakfast was good, varied and plentiful. I’ll give you that. But the hotel was not pretty. I would not stay here again.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rodelyn, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Samika Nicole, Baker

Travelled with family
Liked: Staff & service, amenities
I stayed at the Springhill Suites and I didn’t mind the stay however they put us on the 14th floor right next to the laundry chute and the whole floor smelled like a dead body was up there. That is horrible.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wesly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Pero debe haber más opciones para estacionamiento.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heenaben

Stayed 4 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

So nice. Quite, but beautiful downtown spot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room, spacious and perfect location
Stayed 7 nights in Aug 2025

6/10 Okay

Andrew L

Stayed 1 night in Sep 2025

2/10 Terrible

Akhilesh

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely unprofessional and rude. The hotel does not even provide one bottle of complimentary water. Other than that if you agree to pay they ask you to come get it from the reception, saying no staff to deliver. Embarrassing
Stayed 2 nights in Sep 2025