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Sheraton Hsinchu Hotel

4.5 star property

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Photo gallery for Sheraton Hsinchu Hotel

Standing tall in the heart of the city, this hotel offers a striking combination of glass and concrete architecture.
Experience a vibrant atmosphere with a geometric pattern and clear views of the lower floors.
Relax in our spacious lobby with comfortable seating and a dining area.
Relax in our spacious lobby with sofas and armchairs, surrounded by natural light and a large mirror.
Contemporary hotel room with a large bed, nightstand, and television.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302
  • FEDS Zhubei Shopping Center
    ‪7 min walk‬
  • Hsinchu County Stadium
    ‪15 min walk‬
  • Taiyuen Hi-Tech Industrial Park
    ‪2 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪42 min drive‬

Room options

View all photos for Executive Room, 2 Single Beds

Lounge

Executive Room, 2 Single Beds

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(10 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Corner

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 2 Single Beds, Corner

  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Down duvets, Select Comfort beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Sheraton Hsinchu Hotel

Luxury hotel with 24-hour fitness centre and sauna
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, 2 coffee shops/cafes and a snack bar/deli are on-site. Housekeeping is available on request.
Sheraton Hsinchu Hotel offers 770 air-conditioned accommodations with minibars and laptop-compatible safes. This individually decorated and furnished accommodation includes desks. Select Comfort beds feature down duvets. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium digital channels. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
During your stay at Sheraton Hsinchu Hotel, you're just a quick walk from FEDS Zhubei Shopping Center. You'll find features such as free WiFi in public areas and free self-parking, plus 2 coffee shops/cafes.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 coffee shops/cafes, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of FEDS Zhubei Shopping Center and Hakka Cultural District
  • Local-area shuttle service available for a fee
Sheraton Hsinchu Hotel offers its guests a kids' pool, an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 2002 square feet (186 square metres) and includes conference space. An arcade/games room, multilingual staff, and gift shops/newsstands are also featured at the luxury Sheraton Hsinchu Hotel. Self parking is free.

This 4.5-star Zhubei hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Lobby Lounge – This café serves brunch, lunch, dinner and light fare.
Feast – This buffet restaurant serves breakfast, lunch and dinner. Reservations are required. Open daily.
YUE Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Japaness Restaurant – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Fresh Corner – This café only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: TWD 770 for adults and TWD 385 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast
  • Fresh Corner
  • Japaness Restaurant
  • Lobby Lounge
  • YUE Chinese Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for TWD 1100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 770 for adults and from TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Children under 18 years old are not allowed in the club lounge.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Sheraton Hsinchu Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 816 reviews
Rating 8 - Good. 236 out of 816 reviews
Rating 6 - Okay. 50 out of 816 reviews
Rating 4 - Poor. 18 out of 816 reviews
Rating 2 - Terrible. 14 out of 816 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ravi, Fremont

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao Wen

Stayed 4 nights in Jan 2025

6/10 Okay

Hong

Travelled with family
Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Harley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveed

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024

10/10 Excellent

Yong Hoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024

8/10 Good

yazmin

Stayed 3 nights in Jul 2024

10/10 Excellent

Yong Hoon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024

10/10 Excellent

RAVIKUMAR, San Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Kok Hin, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024

10/10 Excellent

Laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Jerry Jen Jui

Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kwong-Wei

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and professional. Very comfortable rooms. Spacious
Stayed 2 nights in Nov 2023

10/10 Excellent

Benjamin

Stayed 4 nights in Nov 2023

10/10 Excellent

Suh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2023

10/10 Excellent

Kristy

Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Poor sound isolation (frequent weird noise even during midnight), weak hairdryer, hard bed and bad check-in and -out experience (neither explanation of facilities during check-in nor inquiry of feedbacks during check-out) Not worth the price compared to other hotels at similar price range
Stayed 1 night in Jan 2022

8/10 Good

Cheng-You

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowd control was terrible when going to breakfast. Wait for 30mins to get into the restaurant. Food was not refilled and the options were few.
Stayed 1 night in Nov 2021

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Charlie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

8/10 Good

HSUEH CHANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021