6/10 Okay
Liza Monique
Travelled with family, Travelled with partner
2 Sept 2025
The room was clean and the a/c was great. It was a bit of a walk up and down stairs which took us to a corner room. Later we found out it was a blessing in disguise (it was far from the noise in the lobby). I usually do not write negative comments about a hotel, however I need to point out several things that can be better. Music in the lobby and main pool area were extremely loud, in the lobby at all times. The 1st day we only stayed at the pool for about 40 minutes in which we couldn’t even have a conversation, DJ music was way too loud. We tried the alternate pool and it was closed to guests as they were preparing for a private event.
Next day while at breakfast we were granted a complimentary Continental Breakfast which took 45 minutes to arrive at our table. There is no breakfast buffet. Later we tried the other pool and when we arrived we were surprised to find only 8 lounge chairs and 2 umbrellas to cover from the sun which were all being used. Apparently they had removed most of the lounge chairs and umbrellas for the private event the night before and forgot to return them to their original location in the morning. Therefore there was no place to sit. Nonetheless we put our stuff in the grass area and tried to enjoy what was left of our stay in the pool. Once some gusts left we were able to get some lounge chairs. I do have to point out that Natalia (staff member) was very friendly and saved the day. All said….If you’re looking for a hotel to relax, this is not it.
Liza Monique
Stayed 1 night in Aug 2025

























