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Hidden Valley Resort, an Ascend Collection Resort

3.0 star property

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Photo gallery for Hidden Valley Resort, an Ascend Collection Resort

Fireplace
Breakfast, lunch and dinner served
Private beach, white sand, sun-loungers, beach umbrellas
Exterior
Indoor pool, seasonal outdoor pool, pool umbrellas

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1755 Valley Road W, Huntsville, ON, P1H 1Z8
  • Place, Hidden Valley Highlands Ski Area
    ‪3 min walk‬
  • Place, Deerhurst Highlands Golf Course
    ‪13 min walk‬
  • Place, Deerhurst Lakeside Golf Course
    ‪4 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking (no pet allowed)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen Beds & 1 Sofa Bed)

  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Balcony

Room, 2 Queen Beds, Non Smoking, Balcony | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Balcony

7.8 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront) | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking (Lakefront)

7.2 out of 10
Good
(7 reviews)
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, blackout curtains, soundproofing, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Lake view
  • Sleeps 2
  • 1 King Bed

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About this property

Hidden Valley Resort, an Ascend Collection Resort

Mountain ski retreat with indoor pool and restaurant
At Hidden Valley Resort, an Ascend Collection Resort, relax by an indoor pool or hit the private white sand beach where you can enjoy volleyball.
Hidden Valley Resort, an Ascend Collection Resort offers 99 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

A private beach and 2 outdoor tennis courts are featured at the resort. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
Hidden Valley Resort, an Ascend Collection Resort's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Hidden Valley Highlands Ski Area. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include meeting rooms, conference space and a gift shop
  • On-site recreation includes a private beach, 2 outdoor tennis courts and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Hidden Valley Highlands Ski Area and 5 minutes by car from Treetop Trekking Huntsville
  • Dogs welcome for a fee (restrictions apply)
Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Have fun in the sun at Hidden Valley Resort, an Ascend Collection Resort with summer activities such as kayaking, rowing/canoeing and volleyball.

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This beach resort also offers a seasonal outdoor pool, outdoor tennis courts and a steam room.

This Huntsville resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
The Birches Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CAD 16.95 for adults and CAD 11.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Birches Restaurant

Things to do

  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Canoeing
  • Downhill skiing
  • Fishing
  • Ice skating
  • Indoor pool
  • Kayaking
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Snowshoeing
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On a lake
  • On a private beach
  • Outdoor furniture
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 30.00 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Housekeeping
  • In-room coffee
  • Parking
  • Phone calls
  • Pool access
  • Self-parking
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 16.95 for adults and from CAD 11.30 for children
  • Pet fee: CAD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hidden Valley Huntsville
Hidden Valley Resort Huntsville
Hidden Valley Resort
Hidden Valley Resort an Ascend Hotel Collection Member

Hidden Valley Resort, an Ascend Collection Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 265 out of 1000 reviews
Rating 8 - Good. 350 out of 1000 reviews
Rating 6 - Okay. 210 out of 1000 reviews
Rating 4 - Poor. 119 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Lucinda

Disliked: Property conditions & facilities, room comfort

Needs an update and maintenance

When we arrived our first room had no heat. The maintenance man offered us a space heater. We said we would prefer to move. The young lady at the front desk was very kind and accommodating and moved us to another room. In that room. The heater worked but it was very very noisy. Kept us awake most of the night but we were awakened at 1:45 a.m. by the fire alarm. We had to get up, get dressed and go outside in the 4° weather and wait for the fire department. No explanation was given from the person on the front desk during the night. We walked past him on our way out of the front doors and he didn't even acknowledge us. Finally got back in and to bed. In the morning when we were checking out we asked at the front desk what the issue was. The girl shrugged and said Ishe thought it was a faulty alarm. What? We should get some sort of compensation for this. We were all awakened by a faulty alarm? Out in the cold for half an hour in the middle of the night? And no apology or anything from the resort. Very, very disappointed.
Stayed 1 night in Oct 2025

6/10 Okay

Melanie

Disliked: Property conditions & facilities
Definitely not worth the money! Outdated and in need of a Renovation.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2025

6/10 Okay

Bill

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very helpful but you hear everything; slamming doors, normal hall and adjacent room conversations. Exterior door to guest room hall is not locked, leaving us with a justifiable feeling of insecurity. Good point is EV charging is available, but could use two more units.
Stayed 2 nights in Oct 2025

4/10 Poor

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I just have to mention the lack of upkeep. I feel like this place could be amazing. I was only there for one night in October. Off time I'm aware. I've been to better upkept holiday inns. From the wobbly toilet, peeling caulking in the shower, rough paint job on the door. Little things that go a long way. The hallways felt like I was in the staff back corridors. Cold and unwelcoming. The floor around the indoor pool needs attention. As well as the concrete in the tennis/ basketball courts. When you think Muskoka lakeside resort that's not it. Makes me sad to see it falling apart. And then to charge a resort fee. At least at a Holiday Inn I'd get a Continental breakfast. I hate leaving negative reviews I only wish to see it doing better in the future.
Stayed 1 night in Oct 2025

10/10 Excellent

ILYA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, pool, sauna are very good.
Stayed 1 night in Oct 2025

4/10 Poor

Gaosong

Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan, Markham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025

8/10 Good

HAO

Stayed 2 nights in Oct 2025

6/10 Okay

Kim

Disliked: Cleanliness, property conditions & facilities
We were very disappointed in the condition of the resort. It definitely needs a major refurbishment. The hallway ceiling tiles are a mess, the bathrooms had things on the wall that had been removed, and the old holes were never covered up. There were huge stains on the ceiling in our room. That being said, the staff were great. The restaurant was severely unstaffed, but the staff they had were very pleasant and accommodating. The pool and hot tub were warm and clean. The property is showing its age outside as well, but it is a beautiful location.
Stayed 2 nights in Oct 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Sep 2025

4/10 Poor

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was very tired. Check-in was poor with room still dirty when we got into it. Had to be changed to another room then key wouldn’t work. Third try worked. Bar was not staffed for afternoon drinks. Had to leave and go to another facility. Would not choose again for the price
Stayed 3 nights in Oct 2025

6/10 Okay

Jinmei

Stayed 1 night in Aug 2025

2/10 Terrible

Tajinder

Disliked: Cleanliness, staff & service, property conditions & facilities
It was bad experience, kids and adults , could not sleep due to your wedding events last night. Even after your last communication at 12:30am, there was so much noise until 3am. Due to which kids were sleepy in the morning and had to cancel today planned trip to Algonquin park. We planned this trip to enjoy activities in Algonquin only. But now it seems we need to visit again on some other weekend.
Stayed 1 night in Oct 2025

10/10 Excellent

Mahmudul, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Manager was the best, provided complimentary breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews I read certainly did not do this place justice. The grounds, views, Checkin experience and services were great. Yes there is a flight of stairs to carry everything up but I planned for that and did an few easy trips. I don’t expect NY hotel luggage service in a country setting. I was appreciative of the ice machine and microwave access that was so useful. Heated up those leftovers beautifully. Birches is the restaurant and they were gracious and considerate and reasonably priced and well stocked with local craft beers. So far, definitely pleased with the experience and outcomes.
Stayed 1 night in Oct 2025

4/10 Poor

Robert

Stayed 3 nights in Sep 2025

6/10 Okay

lizaeth

Liked: Cleanliness, staff & service
A bit tired . No disabled access to second floor . Our then changed room to main floor had two mismatched chairs on outside space . The gate to it was broken so security an issue . In fairness did not raise w manager .
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable Bed, good shower
Stayed 3 nights in Sep 2025

6/10 Okay

diana

Stayed 1 night in Sep 2025

4/10 Poor

Verna, Bowmanville

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs updates
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brendah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the services were amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Harpreet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good but options for the dinner are not good and terrible pizza, total waste of money
Stayed 2 nights in Sep 2025

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025