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Serenity Alma Heights

5.0 star property

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Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, pool loungers
3 bars/lounges, poolside bar
Family Room, Pool View (Interconnected) | Premium bedding, minibar, in-room safe, blackout curtains
3 outdoor pools, pool umbrellas, pool loungers
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Restaurant

Explore the area

View in a map
36 KM, Hurghada Safaga road, Makadi Bay
  • Place, Makadi Bay Beach
    ‪5 min drive‬
  • Place, Makadi Water World
    ‪12 min drive‬
  • Place, Marina Hurghada
    ‪52 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪51 min drive‬

Room options

View all photos for Superior Room, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Club Room, Pool View

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected) | Premium bedding, minibar, in-room safe, blackout curtains

Family Room, Pool View (Interconnected)

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room - Side Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Premium Room - Side Pool View

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Valentine's Special Offer

Premium bedding, minibar, in-room safe, blackout curtains

Valentine's Special Offer

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room Triple, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Superior Room Triple, Garden View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for One Bedroom Family Room

Premium bedding, minibar, in-room safe, blackout curtains

One Bedroom Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Club Triple Room Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Club Triple Room Pool View

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Premium Triple Room - Side Pool View

Premium bedding, minibar, in-room safe, blackout curtains

Premium Triple Room - Side Pool View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

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About this property

Serenity Alma Heights

Catch some rays on Serenity Alma Heights's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Serenity Alma Heights offers 515 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. Beds feature premium bedding. LED televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
An outdoor tennis court, a health club and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Fayroz Spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Serenity Alma Heights. During your stay, you'll be within walking distance of Red Sea. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine at Le Monde, one of the property's 4 restaurants and 3 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Treat yourself to body treatments, massages or manicures and pedicures at Fayroz Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a sauna
  • Just a 3-minute drive from Red Sea and 10 minutes from Makadi Water World
  • Free beach shuttle service
Serenity Alma Heights is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private sandy beach, located just 500 metres away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Serenity Alma Heights, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 5-star Makadi Bay resort.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Le Monde – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Al Dente – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Andalucia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open selected days.
Sayonara – This restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open selected days.
Food Court – This café only serves lunch. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente
  • Andalucia
  • Food Court
  • Le Monde
  • Sayonara

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre (5,918 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Serenity Alma Heights

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 12.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Serenity Alma Heights offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
  • Pets and service animals are not allowed on site.

Property is also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive

Serenity Alma Heights Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 187 reviews
Rating 8 - Good. 45 out of 187 reviews
Rating 6 - Okay. 12 out of 187 reviews
Rating 4 - Poor. 4 out of 187 reviews
Rating 2 - Terrible. 4 out of 187 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, amenities
Best staff in any hotel I’ve ever been !
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

OMAR

Liked: Cleanliness, staff & service, amenities
Staff were very friendly, will definitely be back
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

mitul

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved our stay! The hotel was brilliant, the staff were amazing, and it’s perfect for families with kids. We wouldn’t hesitate to come back again.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Arunas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, everything is good 👍👍
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Fady

Liked: Cleanliness, staff & service, amenities
Cleanliness, Food quality and the Staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, drinks and amenities.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would go there again.
Stayed 9 nights in Apr 2024
Verified

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Bechoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park was spectacular!!! and the staff was great.
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Aleksandra

Disliked: Amenities, property conditions & facilities
The room was ok nothing special i had to tip thecreceprion to get vasics delivered like toothpaste - bathrobes ect. The lacl of tramsparency about the servjces is exhauating - attempts of scam on every step .
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Sahar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Ayana

Liked: Amenities
it was a little dirty ar times and there could jave neen more food a drink options.
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Amazing staff nice place
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service, property conditions & facilities
It was a super pleasant experience with friendly staff especially Mahmoud Fawzy the receptionist, house keeping and the restaurant staff A strongly recommended venue for families
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Moustafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An interesting destination especially for kids with lots of activities to do (e.g. Aqua Parks, Amusement Parks, Wave Pool, Video Games, etc.) My only concern is that the amusement parks and video games are against extra charge.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place for kids

Nice place for kids but the food quality was not very good overall it is a very good stay but not excellent
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 8 nights in Jul 2025
Verified

10/10 Excellent

hossam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Stayed 5 nights in May 2024
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Friendly staff comes on top Aqua park is fantastic and safe High quality and delicious buffets Only rooms are some how old furnished
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Qiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing resort

Amazing resort. Water park for kids and one for all ages. Theme park with many rides. River rafting. Many pools and evening shows. Huge selection of food. Rooms are spacious. Best option for families.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Mahmoud

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Aqua park, Food, staff were great .. the hotel was not luxurious as expected from 5 stars hotel and the room was poor.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

SUAAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
Stayed 3 nights in Jul 2023