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Custom Stay

2.0 star property

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Basic Single Room | Desk, free WiFi
Basic Single Room | Desk, free WiFi
Exterior
Exterior
Front of property

Reviews

3.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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700 Minnesota 7, Hutchinson, MN, 55350
  • Place, Boy Scout Park
    ‪11 min walk‬
  • Place, Tartan Park
    ‪14 min walk‬
  • Place, Otter Lake
    ‪1 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | Desk, free WiFi

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Basic Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Custom Stay

This motel features free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
Custom Stay offers 23 accommodations with air conditioning. Guests can make use of the in-room full-sized fridge/freezers and microwaves.

Bathrooms include baths or showers. This Hutchinson motel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at Custom Stay, you'll be within walking distance of Lions East Park. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Within a 15-minute walk of Lions East Park and Boy Scout Park
Public spaces have free WiFi. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Room amenities

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM

Late check-in fee: USD 25 for check-in between 9:00 PM and 7:00 AM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: USD 25 for check-in between 9:00 PM and 7:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 9:00 AM - 9:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Custom Stay Motel

Custom Stay Hutchinson

Custom Stay Motel Hutchinson

Custom Stay Reviews

Reviews

3.8
Rating 10 - Excellent. 2 out of 29 reviews
Rating 8 - Good. 1 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 18 out of 29 reviews

4.6/10

Cleanliness

5.4/10

Staff & service

5.2/10

Amenities

3.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sierra

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was filthy. I had to clean the toilet and make the bed. There was no power or heat and the TV did not work either. I am very disappointed that I wasted my money getting a room there.
Stayed 2 nights in Dec 2025

2/10 Terrible

Melissa

The place was a disaster and disorganized. They couldn’t find my reservation or the key for the room. I would not recommend this place.
Stayed 1 night in Oct 2025

2/10 Terrible

Sherwin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dump. they did not have a room for us, our brother was to get a room as well, so in the end they had one room open that they cleaned while we stood there. so all three of us had to share it with the brother sleeping on the couch. Plus we were charged for it. They now will try to refund both us and the brother for the rooms we were to get in the first place.
Stayed 1 night in Oct 2025

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Should not be listed on any website obvious homeless hotel
Stayed 1 night in Oct 2025

2/10 Terrible

David

There was no room available. I was turned away. I am requesting a refund through Paypal.
Stayed 1 night in Sep 2025

6/10 Okay

Beth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

CRAPPY & SMALL SHOWERS FOR HANDICAP PEOPLE

Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Ronald

Liked: Cleanliness
No
Stayed 1 night in Sep 2025

2/10 Terrible

Sara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Depressing

I booked a room maybe 4 hours in advance, and they seemed surprised when we arrived. I’m not sure what would have happened if they hadn’t driven up when we arrived, but the moment we went into our room, we wanted to leave. Stale cigarette smell, bedsheet as a curtain, very old ac with paint on it. I didn’t even want to use the bathroom, but when I thought about it, there was stuff in the toilet- maybe tobacco? We got a room somewhere else, and tried to return the key. No one was available to open the door or answer the phone. The voice mailbox was full. We put the key in the room so we could get on with our day. I think I would have smelled like that room after a few hours. Maybe they don’t get many bookings and it’s mostly short term living, there was a no vacancy sign when we arrived. Call them first, and ask to see the room first, and don’t book through hotels.com (they panicked when I told them that I had) icky
Stayed 1 night in Sep 2025

2/10 Terrible

Lucky

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not able to check in. No one at office, no one answers phone
Stayed 1 night in Aug 2025

2/10 Terrible

David, sheboygan

Business traveller
We went to check in and we were told they did not have a room for us and we need to find another hotel
Stayed 1 night in Aug 2025

2/10 Terrible

MARVIN

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
They lost a friend's reservation and told them we had cancelled so they could have the room. The property has the appearance of several long term residents perhaps with addictions. When we called to question they hung up on us. Definitely can not recommend for any reason. Photos are very misleading!
Stayed 3 nights in Jul 2025

2/10 Terrible

Kathleen

Booked here and showed up there were no vacancies and we were not able to stay. Won’t get a refund.
Stayed 1 night in Jun 2025

6/10 Okay

terrance

Stayed 1 night in Mar 2025

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was dirty and was not as advertised. There was no hot water. I left and Expedia is not refunding my money.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inexpensive, clean, clerk was very nice. Nice big screen tv. Comfortable bed. Room temperature just right.
Stayed 1 night in Nov 2024

2/10 Terrible

Joel

Disliked: Property conditions & facilities, room comfort

Cheap

Office closes at 5. Check in afyervis tough. TV had no remote or buttons. Sink backs up & leaks.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
We scheduled a 2 night stay but only were able to stay 1night . We went to our room later in the afternoon the 2nd night opened the door and the room was compromised by the staff and it wasn't house keeping. It was a good thing we took our belongings prior to the second night stay.Hard to tell what would have happened. We are currently waiting for a 1day refund from the owner. Would not recommend.
Stayed 2 nights in Oct 2024

2/10 Terrible

Heather

Disliked: Cleanliness, amenities, property conditions & facilities
The property was very unkept...the room we were booked for was filty and stuff was broken. I called and they were very quick to switch us to a "better" room, which had broken blinds so you had no privacy, the bedding had cigerette burns, there was a huge gap between the door and frame, the lock on the door didnt latch. Looking outside the windows from the room looked like a crime scene with rusty shears and torn dirty clothes in the bushes in front of the windows!
Stayed 1 night in Oct 2024

6/10 Okay

Irene

Stayed 1 night in Sep 2024

2/10 Terrible

Theresa

We feel you need to personally go to this place and see for yourself the condition of this place. We did not stay there.
Stayed 1 night in Oct 2024

2/10 Terrible

Tony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse experience

When I arrived, office was closed at 8:30 pm. Called the number on door, was told that they had long term stays, no rooms available. They also said they tried contacting Hotel.com to tell them to take them off of site. No help at all. My account has been charged. I had to sleep in my car.
Stayed 1 night in Sep 2024

4/10 Poor

Oscar

Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shane was a fantastic host! The newly remodeled rooms look great.
Stayed 1 night in Aug 2024