1. The food was terrible. I tried multiple items, and all were disappointing. It didnât justify the price at all.
2. During breakfast, the glasses had a foul smell. On Day 1, I ignored it as a one-off issue, but it was the same on Day 2. I brought it to the staffâs attention, and fortunately, it was rectified.
3. Initially, I had booked the Orlov room, but after speaking with Amisha, I upgraded to the Nizam room. It was great at first, but on Day 2, I realized the windows were quite small and the view wasnât impressive. I called the Duty Manager, who transferred my call to someone at reception. That person was judgmental and said, âYouâve been staying here for two days, and now youâre noticing this?â He then advised me to pay âč7,500 to upgrade to a suite. If nothing could be done, a simple denial would have sufficedâbut this kind of condescending behavior is unacceptable.
