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Hotel Estelar Altamira

3.5 star property

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Photo gallery for Hotel Estelar Altamira

Front of property – evening/night
Lobby sitting area
Breakfast, lunch and dinner served
Lobby sitting area
Premium bedding, in-room safe, desk, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pet-friendly

Explore the area

View in a map
Carrera 1 45-50, Ibagué, Tolima, 730006
  • Place, University of Tolima
    ‪1 min drive‬
  • Place, Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Place, Plaza de Bolivar
    ‪6 min drive‬
  • Airport, Ibague (IBE-Perales)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room)

Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Premium Room, 2 Single Beds (Superior Estelar Twin Bed Room)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Single Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Estelar Queen Bed Room)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Standard Queen Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed (Standard Queen Bed Room)

9.0 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Superior Estelar King Bed Room)

Premium bedding, in-room safe, desk, soundproofing

Premium Room, 1 King Bed (Superior Estelar King Bed Room)

10.0 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Estelar Altamira

Family-friendly hotel with fitness centre and spa services
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a bar/lounge, a swim-up bar and a coffee shop/cafe are on-site.
Hotel Estelar Altamira offers 108 accommodations with laptop-compatible safes and complimentary bathrobes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Ibagué hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Estelar Altamira. During your stay, you'll be within walking distance of La Kueva Escalada Bajo Techo. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a swim-up bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court and a gym
  • 12 minutes on foot from La Kueva Escalada Bajo Techo and a 4-minute drive from La Estación Shopping Center Ibagué
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Estelar Altamira offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and 8 meeting rooms are available. Event space at this hotel measures 1981 square feet (184 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the family-friendly Hotel Estelar Altamira. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Ibagué hotel is smoke free.

The hotel hosts a free manager's reception daily.
Le Bistrot – This café serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
La Toscana – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception

Restaurants on site

  • La Toscana
  • Le Bistrot

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,981 square feet of conference space
  • 8 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: USD 24 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 7 per vehicle (maximum occupancy 4)
  • Pet fee: USD 24 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Estelar Altamira offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Altamira
Estelar Altamira Ibague
Hotel Altamira Estelar
Hotel Estelar Altamira
Hotel Estelar Altamira Ibague
Sofitel Ibague
Hotel Estelar Altamira Hotel
Hotel Estelar Altamira Ibagué
Hotel Estelar Altamira Hotel Ibagué

Reviews

Hotel Estelar Altamira Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 383 out of 680 reviews
Rating 8 - Good. 203 out of 680 reviews
Rating 6 - Okay. 55 out of 680 reviews
Rating 4 - Poor. 22 out of 680 reviews
Rating 2 - Terrible. 17 out of 680 reviews

Reviews

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Grest place
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel services, spacious and very nice area to rest.
Stayed 2 nights in Jan 2025

8/10 Good

wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property is clean and well maintained. This is my 3rd stay. The staff is attentive, courteous and helpful. Amenities are good. Will stay here again when visiting.
Stayed 3 nights in May 2025

10/10 Excellent

Mike, Noord

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, big rooms and really friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

CELIAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and nice people
Stayed 1 night in May 2025

6/10 Okay

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Restaurante serviste is slow and take things for granted!
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para estar con tu familia, amé las áreas verdes y recreación para mis 2 hijos.
Stayed 4 nights in Feb 2025

8/10 Good

Maria Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalia, Fort Saskatchewan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome, lost of selection. The fresh fruits were good when replenished. Staff was very friendly and helpful.
Stayed 3 nights in Feb 2025

10/10 Excellent

sehyuk

Stayed 2 nights in Feb 2025

6/10 Okay

Gabriel, Bogota

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Orisson

Stayed 1 night in Feb 2025

10/10 Excellent

Ángela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent restaurants and room cleanning.
Stayed 1 night in Feb 2025

10/10 Excellent

Angel, Cullman

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jan 2025

10/10 Excellent

Angel, Cullman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Publication and the installation
Stayed 3 nights in Jan 2025

8/10 Good

Davinson, BAYSIDE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 7 nights in Jan 2025

6/10 Okay

mauricio, Bogota

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Deben mejorar el servicio de los meseros y la comida. Muy mala en nuestra opinión.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great reception service very friendly ,about the restaurants great food but they so long to bring the foood
Stayed 1 night in Jan 2025

10/10 Excellent

Juvencio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful young man at checkin gave us an upgrade with a Mountain View Thank you
Stayed 1 night in Jan 2025

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place, loved the greenery and the service (great! Especially the front desk staff, very friendly, welcoming and helpful).
Stayed 1 night in Jan 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service
Hotel has to do maintenance to bathroom ( bathtub leaking and bad condition ). Furniture has to be replaced because it is old and it in bad condition. Replace air conditioning ( it makes too much noise and old ) for a split ( it is better and it doesn’t make noise )
Stayed 9 nights in Dec 2024

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Sep 2024