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Sonesta Hotel Ibague

3.5 star property

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Photo gallery for Sonesta Hotel Ibague

Outdoor pool
View from property
Superior Twin Room | View from room
Free daily full breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking included
  • Air conditioning

Explore the area

View in a map
Carrera 8 # 57-57 Centro comercial Acqua, Ibagué, Tolima, 730007
  • Place, University of Tolima
    ‪3 min drive‬
  • Place, Manuel Murillo Toro Stadium
    ‪5 min drive‬
  • Place, Plaza de Bolivar
    ‪6 min drive‬
  • Airport, Ibague (IBE-Perales)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, minibar, in-room safe, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, blackout curtains

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Double Room

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Standard with View

1 bedroom, minibar, in-room safe, blackout curtains

Double Room Standard with View

  • 28 sq m
  • Sleeps 2

View all photos for Twin Room Standard with View

1 bedroom, minibar, in-room safe, blackout curtains

Twin Room Standard with View

  • 31 sq m
  • Sleeps 4

View all photos for Twin Room Executive with Mountain Range View

1 bedroom, minibar, in-room safe, blackout curtains

Twin Room Executive with Mountain Range View

  • 31 sq m
  • Sleeps 3

View all photos for Double Room Executive with Mountain Range View

1 bedroom, minibar, in-room safe, blackout curtains

Double Room Executive with Mountain Range View

  • 31 sq m
  • Sleeps 2

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About this property

Sonesta Hotel Ibague

Hotel in Ibagué with free breakfast and fitness centre
Along with an outdoor pool, this hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and a meeting room.
Sonesta Hotel Ibague offers 91 accommodations with minibars and a safe. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. This Ibagué hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Ibague. During your stay, you'll be within walking distance of La Estación Shopping Center Ibagué. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 11 minutes on foot from La Estación Shopping Center Ibagué and a 3-minute drive from University of Ibagué
  • Airport shuttle service available for a fee
Sonesta Hotel Ibague offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A terrace, tour/ticket assistance, and concierge services are also featured at Sonesta Hotel Ibague. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ibagué hotel.

Guests are served a free full breakfast daily from 6:00 AM to 10 AM.
SENDA – On-site restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 6:00 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • SENDA

Things to do

  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
Due to maintenance, this property's pool, sauna, and spa close at 3 PM on Mondays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibagué
Sonesta Hotel Ibague Hotel Ibagué

Sonesta Hotel Ibague Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 377 out of 535 reviews
Rating 8 - Good. 107 out of 535 reviews
Rating 6 - Okay. 26 out of 535 reviews
Rating 4 - Poor. 11 out of 535 reviews
Rating 2 - Terrible. 14 out of 535 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

ANDRES

Stayed 4 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
Very polite staff , clean , close to many places , mall right next door so in a perfect location . Also staff is very helpful and friendly
Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Juan

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Carolina

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Staff was amazing! Clean rooms and comfy bed. Excellent service.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jorge

Stayed 3 nights in Mar 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All an awesome stay
Stayed 1 night in May 2025

10/10 Excellent

jose

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excelent service, best hotel in town.
Stayed 4 nights in May 2025

10/10 Excellent

Gerardo

Stayed 3 nights in May 2025

10/10 Excellent

Adda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Claudia

Stayed 4 nights in Apr 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful hotel felt a home away from home. The staff were very pleasant and was always willing to help and also friendly. The breakfast had a big variety to choose from with numerous fruits and vegetables. Would recommend this stay for your next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Javier

Stayed 1 night in Apr 2025

10/10 Excellent

Diego

Stayed 1 night in Apr 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and attention

We stayed at the Sonesta for one night. Our experience at check-in was probably one of the best we had ever had. Happy smiling faces, great service and the welocme drink. Then at breakfast the next day we were addressed by name (very rarely experienced) and asked regularly if we had everything we needed. I jokingly said I wished they had tamales but apparently they only have these on Sundays. So imagine my surprise and delight when the waiter returned to tell me that he had spoken with the chef and they were going to prepare a tamale for me if I could wait. I was so delighted and humbled by this marvellous attention to detail and the desire to please a guest. Would definitely stay at the Sonesta again.
Stayed 1 night in Apr 2025

6/10 Okay

JAIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comida tolimense

Tiene muy poco productos o comidas Tolimenses
Stayed 5 nights in Mar 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amalia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
The facilities are not good as before. There is a maintenance that makes not easy to go out through the mall. The rooms and in general the installations doesn't look fresh and clean
Stayed 1 night in Mar 2025

2/10 Terrible

Nathaniel J, studio city

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible coordination and management with the current construction going on at the hotel. The manager should make changes to the message that is sent to the guests so that they know they will be received by LOUD construction noises which begin at 7am. I was completely unsatisfied with my stay. In between the construction, the guests were loud and obnoxious. I will say that Laura and Jennifer were helpful and did all they could to help me.
Stayed 3 nights in Feb 2025