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Ibusuki Phoenix Hotel

3.5 star property

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Photo gallery for Ibusuki Phoenix Hotel

A natural hot spring with clear water, stone formations, and a canopy of trees.
A table set for a meal with a view of palm trees and a sunset.
A traditional Japanese room with tatami flooring, a low table, two chairs, and a view of the sea through shoji screens.
A traditional Japanese room with tatami flooring, a low table with a red patterned table runner, and a view of the ocean through large windows.
A natural hot spring area with clear water, stone walls, and wooden steps leading into the water.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4320, Junicho, Ibusuki, Kagoshima, 891-0403
  • Place, Ibusuki Archaeological Museum
    ‪7 min drive‬
  • Place, Saraku Sand Bath Hall
    ‪7 min drive‬
  • Place, Lake Ikeda
    ‪19 min drive‬

Room options

View all photos for Japanese room, Ocean view, Non-smoking Japanese-style Single Bedroom

A hotel room with a bed, a chair, a small table, a window with a view of the sea, and a shelf with a microwave.

Japanese room, Ocean view, Non-smoking Japanese-style Single Bedroom

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Japanese-style Room

A hotel room with a bed, a chair, a small table, a shelf, and a view of the sea.

Japanese-style Room

  • Sleeps 1
  • 1 Double Futon
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a window with a view, a desk, and a chair.

Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Room

A traditional Japanese room with tatami flooring, a low table, two chairs, and a view of the sea through shoji screens.

Standard Room

7.0 out of 10
Good
(4 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a chair, a small table, a lamp, and a window with a view of the sea.

Standard Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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The price is CHF 96
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About this property

Ibusuki Phoenix Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast is provided, as well as free WiFi in public areas, free self parking and free train station drop-off. Additionally, a seasonal outdoor pool, a children's pool and a meeting room are on-site.
Ibusuki Phoenix Hotel offers 146 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower, toilets with an electronic bidet and complimentary toiletries.

This Ibusuki hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Ibusuki Phoenix Hotel, you're just a quick walk from Kirishima-Kinkowan National Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a meeting room and a gift shop
  • On-site recreation includes hot springs and mini golf
  • Just a 2-minute drive from Ibusuki Archaeological Museum and a few minutes from Saraku Sand Bath Hall
  • Free train station drop-off shuttle service
Ibusuki Phoenix Hotel offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A terrace, a vending machine, and gift shops/newsstands are also featured at the family-friendly Ibusuki Phoenix Hotel. Self parking is free.

This 3.5-star Ibusuki hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 9 AM.
Ibusuki Phoenix Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station drop-off shuttle from 9:00 AM to 10:00 AM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Kaiseki meal

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 8 AM to 7 PM
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Ibusuki

Ibusuki Phoenix Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 112 reviews
Rating 8 - Good. 51 out of 112 reviews
Rating 6 - Okay. 20 out of 112 reviews
Rating 4 - Poor. 7 out of 112 reviews
Rating 2 - Terrible. 4 out of 112 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to spend holidays right in a hotel facility, all in there, from restaurant, shop, spa...
Verified review

6/10 Okay

hubert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh with great choices. Super helpful staff, very accommodating large japanese room (mine with western bed) very clean but a bit tired.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is sandbath in hotel. Breakfast choices are limited, can skip
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

SUSUMU

指宿で有名な砂むしができるホテルでしかも温泉がある、建物自体はだいぶ年季が入っているがまだ大丈夫。従業員に外国人がいました日本の現状を感じました。 車があれば近くにスーパー、コンビニがあります。
Stayed 1 night in Apr 2026
Verified review

8/10 Good

SATOMI

部屋は思ってたのと違ったけど窓から見えるオーシャンビューの景色は最高だった
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Kudo

Liked: Cleanliness, amenities
ひとり旅、一泊二日で利用しました。建物は古いですが、従業員さんたちの対応はよく、きちんと教育されている印象です。 お食事も食べきれないくらい出てきます。私はお酒は飲めませんが、お酒好きな方には飲み放題は嬉しいと思います。交通の便が悪いですが、ホテルのバスもあるので、そちらを利用させていただきました。また機会があったら利用したいと思います。　
Stayed 1 night in Nov 2025
Verified review

8/10 Good

YAMASIRO

Liked: Staff & service
築年数にしては 手入れができていると思いました。 飲食店が近隣に無いのでホテルに着く前に買い物していくと良いかと。 ホテルスタッフの皆さんの対応が とても素晴らしいです！
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

KENICHIROU

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
写真の浴場と現物があまりにも違いすぎる。 昭和の遺物。室内のトイレ、浴室とか怖い。
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
雷の影響で現在部屋でWi-Fiが使えないのは非常に困った ただスタッフの皆さんは親切でとても心地が良かったし、清掃も行き届いてる上に、景色も最高だった 大浴場もとても快適で、Wi-Fiが使えないのも許せるくらい素敵なホテルだった また指宿に来た際は泊まりたい
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

SATORU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
砂蒸しがやはりおすすめです。
Stayed 1 night in Apr 2025
Verified review

8/10 Good

SHOGO

施設が古いため汚い印象でした。
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Eiji

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス、設備

19時に2回ホテルに電話してもつなからない。温泉の効能を浴室内部に掲示して欲しい。 脱衣所の揺れる椅子は不用、長椅子を置いて欲しい。浴槽の温度は入口ではなく、それぞれの浴槽に掲示して欲しい。加湿器を置いて欲しい。テレビが小さすぎるのでは。
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

jaeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
Stayed 1 night in Jan 2025
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
景観と大浴場が良かったです。 周辺にレストランがないので車で来ることをお薦めします。
Stayed 1 night in Dec 2024
Verified review

8/10 Good

タツカワ

Liked: Cleanliness, staff & service, property conditions & facilities
初めて砂蒸しを体験しました。宿泊施設内で出来るのは良かったです。温泉も良いお湯でした。
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

SHO

スタッフはよかったです
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

YUKIKO

Liked: Staff & service
部屋からお風呂までが遠かった。 部屋からキレイな景色と電車が見られて最高！
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Yasuomi

着いた時からチェックアウトまで、レセプションの方々がいつも感じよく素敵なホテルでした。 更に、今回こちらの不注意で忘れ物をしてしまったのですが、夜中にも関わらず大変親身になって探してくださったり、見つかってからも素早く対応していただき、本当に感謝しています。 他の口コミにある様に確かに古いですが、清潔で手入れは行き届いている様に見えます。 部屋からの景色も良く、プールも楽しめましたし、砂風呂もとても気持ちよかったです。 おすすめします！
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Minoru

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルは見た目古い感じで設備も一昔前のように感じる。しかし温泉や砂風呂も有りホテルで完結出来る。 残念なのは、朝起きたらたまたまかも知れないが、有りがたくさん侵入して来ていた事が気になる。
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

YUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鶏飯がすごく美味しかったです。 オーシャンビューでしたが大雨で天気だけが残念やった。。
Stayed 1 night in Jun 2024
Verified review

8/10 Good

ひろこ

Liked: Staff & service
和室で古いなぁと思いましたが、砂蒸し温泉は最高に気持ちよかったし、温泉もGood❣️3人同室だったので洗面、風呂、トイレ別々なのは良かった。朝食美味しかったのですが、鶏飯があるのが感激でしたし、美味しかったです 旅の最終宿、ゆったり出来ました。 外国人のスタッフも応対が良くて気持ち良く過ごせました😊
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Mariko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年季の入ったホテルでしたが、清潔で掃除も行き届いており、快適に過ごせました。フロントや他の従業員の方の対応もわかりやすく、感じが良く安心しました。
Stayed 1 night in Jun 2024
Verified review

8/10 Good

shinobu

Liked: Staff & service
今回、息子の誕生日で、泊らせて頂きました。 ホテルのレストランで、お食事を予定していたのですが、修学旅行とかさなり、残念でした。 お部屋に、サイダーとバースデーカードを届けて頂きました。 施設自体はかなり古いですが、スタッフの対応がとてもよかったです。 近くには、スーパーがあり良かったです。 ありがとうございます。
Stayed 2 nights in May 2024
Verified review

8/10 Good

みえこ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体の印象はよく、スタッフの対応もよい。大浴場が23時で終了するので飲んで帰ってきた後に入れないのが残念。部屋は大浴場ありきの設備だからか部屋のシャワールームはいまいち。砂蒸し風呂は非常に満足。朝ご飯も美味しい。
Stayed 1 night in Apr 2024
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も広々としていて、砂蒸しパック付きで最高✌️ お部屋から温泉までがチョット遠かった
Stayed 1 night in Apr 2024