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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Lobby
Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Double Room | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Royal BC Museum
    ‪1 min walk‬
  • Place, British Columbia Parliament Building
    ‪4 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(126 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(84 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(108 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Helms Inn

Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have really good things to say about the accommodation, from the overall comfort and comfy beds to the cleanliness and spaciousness
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1055 out of 1510 reviews
Rating 8 - Good. 378 out of 1510 reviews
Rating 6 - Okay. 58 out of 1510 reviews
Rating 4 - Poor. 15 out of 1510 reviews
Rating 2 - Terrible. 4 out of 1510 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Nitika

Liked: Cleanliness
It says parking available but there is extra charge for parking. And washrooms are too small.
Stayed 1 night in Nov 2025

8/10 Good

Bethany

Travelled with partner
Liked: Cleanliness
Simple check in and check out process. Clean, comfortable and everything you needed.
Stayed 2 nights in Nov 2025

10/10 Excellent

Juanita

Excellent accommodation. Class with all the modern convenience including well equipped kitchenette all within walking distance of downtown Victoria and park. A steal of a deal for the modest price
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at Helms Inn. Location is great. Clean, spacious room with super comfortable beds.
Stayed 2 nights in Nov 2025

10/10 Excellent

Surao

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here during our Victoria trip. The staff were friendly and warm. The location is near downtown, and it’s close to many major attractions and bus stations.
Stayed 3 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and helpful. The room was bigger than expected with everything I would need if I wasn’t already planning to eat out. You could totally have a long term stay here in a perfect location. One of the best parts was the huge park beside with lots of trails. It was like in a Monet painting and peacocks walk around freely :)
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, and the staff was always polite and helpful. I have been staying at Helm's Inn over the past 30 years, and will continue to do so.
Stayed 10 nights in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Clean room, nice furniture, no carpets!!! Spacious and welcoming
Stayed 1 night in Nov 2025

10/10 Excellent

mona, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 2nd time we have stayed here and have been pleased in both occasions. The rooms are large, clean, and very comfortable. Staff are helpful . The only thing which is a bit of an issue, is the number of parking spaces that are available at different times of the day, on their property. Having said that, the other night when nothing was vacant, they gave us a coupon to cover the cost of parking in a nearby lot. I would highly TW ommend Helm’s Inn.
Stayed 4 nights in Nov 2025

10/10 Excellent

Satwinder, Kamloops

Stayed 3 nights in Nov 2025

4/10 Poor

Fernando

Stayed 1 night in Aug 2025

8/10 Good

Tracey

Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, spacious and fully equipped. Great location. We have returned many times.
Stayed 2 nights in Nov 2025

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect for us and the kitchen had everything we needed
Stayed 4 nights in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Great staff. Room spotless with great amenities
Stayed 1 night in Nov 2025

4/10 Poor

Lorne

Stayed 2 nights in Nov 2025

10/10 Excellent

Nathalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
this hotel is fabulous!!!!!
Stayed 1 night in Nov 2025

8/10 Good

Julie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large, clean and comfortable. The suite was well equipped. The hotel is older but nicely updated. The only downside was the soundproofing - if you need a very quiet room, this is not the place. But the location, comfort, size and affordability made up for the noise.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brendan

Stayed 1 night in Nov 2025

4/10 Poor

Lorne

Stayed 4 nights in Nov 2025

10/10 Excellent

Laila

Travelled with family
Clean, roomy, well equipped, and perfect location and walkability
Stayed 4 nights in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious to relax. Room is updated and included a kitchenette that has everything needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service
Clean room, great staff! Lovely stay!
Stayed 4 nights in Nov 2025

10/10 Excellent

Brooke

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazingly clean and so comfortable. The location is 11/10 as well!
Stayed 1 night in Nov 2025