First off the listing said pool access and thatâs main reason we chose this location. Arrived late in the evening. Next day checked the pools. Both we closed due to renovation. Spoke to Vacasa management and they said too bad. The local on site manager said that your reservation company should know the amenities. Tried for four days to get a resolution and still none. Iâve spent more time on the phone than enjoying my vacation. Also bugs and pet urine smell on rugs. Kitchen cabinet falling off ceiling. Be masking tape covering holes in ceiling in master bedroom. And to top it off house cleaners walked into our condo a day early with our 10 year old by himself downstairs. Not comfortable feeling as a parent. Do not recommend this condo or ever dealing with Vacasa Management.
Everything about the property was great and as described. The only problem was that there was a patch of broken glass that my daughter found with her foot. I guess the housecleaner didn't thoroughly vacuum.