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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Lobby sitting area
Front of property
Fitness facility
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

Explore the area

View in a map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • Place, Hoosier Heights Indianapolis
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪19 min drive‬
  • Place, Lucas Oil Stadium
    ‪25 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2
  • Free Wi-Fi

Suite-1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Sofabed, Flat Screen Television, Sitting Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 6
  • Free Wi-Fi

Suite-2 Queen Beds, Non-Smoking, Flat Screen Television, Sitting Area, Microwave And Refrigerator, Wi-Fi

  • Sleeps 4
  • Free Wi-Fi

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite-2 Queen Beds Mobility Accessible Communication Assistance Bathtub Microwave and Refrigerator N

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite-2 Queen Beds Mobility Accessible Communication Assistance Bathtub Microwave and Refrigerator N

  • Sleeps 2

View all photos for Double 1 King Bed Non-Smoking Flat Screen Television Microwave and Refrigerator Wi-Fi Coffee Maker

Desk, laptop workspace, blackout curtains, iron/ironing board

Double 1 King Bed Non-Smoking Flat Screen Television Microwave and Refrigerator Wi-Fi Coffee Maker

  • Sleeps 4

View all photos for Suite-1 King Bed Non-Smoking Flat Screen Television Microwave and Refrigerator Wi-Fi Coffee Maker Fu

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite-1 King Bed Non-Smoking Flat Screen Television Microwave and Refrigerator Wi-Fi Coffee Maker Fu

  • Sleeps 2

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About this property

Best Western Plus Indianapolis North at Pyramids

Along with a fitness centre, this hotel has a 24-hour business centre and a conference centre. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
The free breakfast at Best Western Plus Indianapolis North at Pyramids gets good marks from our customers. During your stay, you'll be close to St. Vincent Indianapolis Hospital. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 11 minutes by car from Eagle Creek Park and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Indianapolis North at Pyramids offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre, meeting rooms, and coworking spaces are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. The business-friendly Best Western Plus Indianapolis North at Pyramids also features a vending machine, coffee/tea in common area, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this 3-star Indianapolis hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,200 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • In a nature reserve
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1024 reviews
Rating 8 - Good. 296 out of 1024 reviews
Rating 6 - Okay. 120 out of 1024 reviews
Rating 4 - Poor. 75 out of 1024 reviews
Rating 2 - Terrible. 65 out of 1024 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cristian

good
Stayed 2 nights in Feb 2026

2/10 Terrible

Leah

Disliked: Cleanliness
There was a roach in my bathroom.
Stayed 1 night in Feb 2026

4/10 Poor

Talisa

Travelled with family
The hotel was ok but there was hardly ever a person at the front desk. I had to wait 10 minutes just to check in because there wasn’t anyone at the front desk. Also when I asked about a late checkout, the lady I spoke with told me they don’t do late checkouts and she was very rude and unprofessional. I will not be booking at this location again.
Stayed 1 night in Feb 2026

10/10 Excellent

Kristen

Stayed 1 night in Feb 2026

8/10 Good

Jennie

Stayed 2 nights in Feb 2026

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The staff was great and the room was clean
Stayed 1 night in Feb 2026

10/10 Excellent

Attinderpal Singh

Stayed 1 night in Feb 2026

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities
Clean room amenities … very nice hotel
Stayed 1 night in Feb 2026

2/10 Terrible

Tracie

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

8/10 Good

Peggy

Clean
Stayed 1 night in Jan 2026

8/10 Good

Jessica

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Rigoberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
when i got to my room it was very cold so i turned on and i went to dinner after i got back room was still pretty cold so i went to check on and did it again manually but never worked. at 2 am room was extremely cold so i call front desk and they changed us to a new room. after packing everything uo and moved other room was ok heat worked but thermostat was not working properly i had to get up and turn heat off 3 times because thermostat wouldn’t work. on tap of all of that towels are very old they didn't even give an apology or anything
Stayed 1 night in Jan 2026

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff was friendly.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was well kept, clean, and exactly as described. Staff was friendly and the hotel was quiet.
Stayed 2 nights in Jan 2026

4/10 Poor

Tori

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room had various stains on the walls, carpet, curtains, and ceiling. Unfortunately most didn't look like common ware and tear. Most were large, and red or white. They didn't have the room we booked available but were kind enough to give us a similar one at the same price.
Stayed 1 night in Jan 2026

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
The cable was out… and we had to change hotels… my husband missed the Monday night football game, he was not happy driving all day so he could see that game, and some one hit a pole and there went the TV ! No TV the next morning either and we just moved to another hotel that afternoon!!
Stayed 5 nights in Dec 2025

10/10 Excellent

Kristina L

Stayed 2 nights in Dec 2025

10/10 Excellent

preetaman

Stayed 1 night in Dec 2025

2/10 Terrible

Kristie

Travelled with pets
Disliked: Property conditions & facilities
First, let me start off by saying Keisha was absolutely wonderful. The person after that was horrible. Long story short I ended up not even using my room. I ended up sleeping on the couch in the lobby and I had trouble and was stuck on the side of the road for a couple hours and I didn’t get in till 5:30 in the morning, and I was told by the person after Keisha that I had to check out by checkout would not work with me at all. I travel about three times a month and the only reason why I picked you was because of your pet friendly, but I will show you. I will pay more to stay somewhere else for from now on.
Stayed 1 night in Dec 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with a good comfy room and free breakfast with coffee/tea available in the morning. First time staying here and I thought it was good and would stay here again. I was put in a room next to another guest who had a dog prone to barking, so I have to dock a star for that.
Stayed 1 night in Dec 2025

10/10 Excellent

Raena

Liked: Cleanliness, staff & service, amenities
Room was clean, check in was easy. In good location. Close to freeways, shopping and restaurants. Staff was friendly. Hotel stay was quiet.
Stayed 1 night in Dec 2025

4/10 Poor

j

Stayed 1 night in Dec 2025

8/10 Good

bradley

Clean room, easy location, helpful staff
Stayed 1 night in Dec 2025