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Best Western Plus Indianapolis North at Pyramids

3.0 star property

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Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Lobby
Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Gym

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪3 min drive‬
  • Fashion Mall at Keystone
    ‪12 min drive‬
  • Indianapolis Motor Speedway
    ‪16 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1003)
The price is CHF 107
for 1 room
includes taxes & fees
4 Jun - 5 Jun
Best Western Plus Indianapolis NW Hotel

About this property

Best Western Plus Indianapolis North at Pyramids

Hotel in Indianapolis with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with a hairdryer and an iron/ironing board. LCD televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Plus Indianapolis North at Pyramids gets good marks from our customers. During your stay, you'll be within walking distance of Hoosier Heights Indianapolis. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, conference space and a car charging station
  • On-site recreation includes a gym and bicycles to rent
  • Guests speak favourably about the breakfast and the clean guestrooms
  • 12 minutes by car from Fashion Mall at Keystone and 15 minutes from Children's Museum of Indianapolis
  • Cats and dogs welcome for a fee (restrictions apply)
Best Western Plus Indianapolis North at Pyramids offers its guests an outdoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. The business-friendly Best Western Plus Indianapolis North at Pyramids also features a vending machine, a garden, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Indianapolis hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 17 September to 30 April:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1013 reviews
Rating 8 - Good. 305 out of 1013 reviews
Rating 6 - Okay. 120 out of 1013 reviews
Rating 4 - Poor. 69 out of 1013 reviews
Rating 2 - Terrible. 44 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite and easy to work with, property engaged in conversation, they definitely deserve more business. Also I notice the upgrades that was taking place during my stay. Great Job
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel for the price, clean and good breakfast. Staff is very helpful. will be staying again
Stayed 3 nights in Feb 2025

10/10 Excellent

Bob

Stayed 1 night in Feb 2025

2/10 Terrible

Emmanuel

Stayed 3 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don’t let me do check in, they said that my reservation was canceled why?? No answer
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good Value For Your Money

The folks at the front desk were always cheerful and helpful. It's not a new place and it shows some wear but it was clean and I'll take that any day over new. I'll stay there again the next time I'm in town.
Stayed 3 nights in Jan 2025

10/10 Excellent

Huriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Tannor

Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

4/10 Poor

Brenda

Couldn't get wash clothes. Had to take cold showers. No coffee creamer in the room. Worst place I have ever stayed.
Stayed 1 night in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

4/10 Poor

Rajveer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was NOT clean. I used a towel after showering and it had another person’s hair on it, in fact 2/3 of the provided towels did which is disgusting. Furthermore, you can hear the TV from the lobby and any front desk interactions clearly in the morning. The water was also not hot when I showered one of the nights. There are many more hotels in the area that are better for the same price.
Stayed 4 nights in Jan 2025

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for the price

It was fine. Clean, staff was helpful.
Stayed 1 night in Jan 2025

8/10 Good

Robin

Liked: Cleanliness, property conditions & facilities

Need new pillows.

Holiday express was nice. Need new pillows, thank god i remember ours from home. Havent had the breakfast yet but will soon.
Stayed 1 night in Jan 2025

6/10 Okay

CARL

Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Medical Stay, shortened.

The hotel was fine.We were there for a Medical Procedure which couldn't be done as planned. So, we checked out a day early. My wife was supposed to have been in the hospital till Thursday or Friday, but they released her Monday afternoon. She rested up till Wednesday and we checked out a day early. We would like a refund for the one day.
Stayed 4 nights in Jan 2025

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good minus the mattress. You could hear the squeeking of the springs when you moved. We both have bad backs and I am dealing with stiffness.
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Kevin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Could have been waaaay better

The tv didn’t work in my room. They wanted to simply switch rooms. No problem. Asked for a king rather than a double, but they wouldn’t accommodate me. The price of the room was the exact same so it wasn’t price. I agreed to switch. Teller treats me like I’m going to steal a room and would not give me the key to both so I could make 1 trip back to the old room and place my things in the new room before returning the key to the old room. I had to go back and forth just to move my things. To top it off, on the “final” walk to my room the key did not work. I had to go back to the desk again.
Stayed 1 night in Dec 2024

8/10 Good

Melissa

Stayed 1 night in Dec 2024

4/10 Poor

Regina D

Liked: Cleanliness
None of the vending machines worked? Ice machine on 3rd floor doesn't work. My daughter has cancer anna needed water, i had to leave to get done.
Stayed 1 night in Dec 2024