My husband and I stayed here because I had an early morning doctor’s appointment. Upon arrival which was in the early AM hours, the doors were locked. I had to knock on the door to be let in. It isn’t a big deal but they should at least post a sign letting people know this. The lady at the front desk was friendly, but I struggled to understand anything she was saying. She spoke English, but she was quiet as a mouse and she had some type of speech impediment. Not her fault, but it made the process a tad more difficult. When we finally found our room which was a little bit of a struggle because they are labeled a bit weird, the room seemed like someone had been smoking in it. The smoke smell became worse in the morning. I will say the room was very clean, bed was comfortable, nice electric fireplace. It had a full fridge, range, sink, microwave, and island. It was very nice. The pillows were uncomfortable but the bed made up for this. I do wish their were USB outlets in the room. Breakfast was bagged nothing hot just muffins, danishes, oranges, apples, boxed juices, bottled water, and breakfast bars. I was quoted $95 dollars by hotel.com. Upon check-out it was $145 dollars. I inquired about this and said $50 will be reimbursed if the housekeepers find no issues. I’m like really?! I was not happy About this considering the woman at the front desk said there’s no time frame in getting reimbursed. Overall besides the smoke smell our stay was nice.
