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Holiday Inn Express & Suites - North Carmel / Westfield by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Lobby sitting area
Indoor pool
Desk, iron/ironing board, free cots/infant beds, free WiFi
Free daily buffet breakfast
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
15131 Thatcher Lane, Carmel, IN, 46033
  • Place, Regal Village Park
    ‪12 min walk‬
  • Place, Clay Terrace
    ‪15 min walk‬
  • Place, Indiana Convention Center
    ‪35 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds

8.4 out of 10
Very good
(33 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed

9.0 out of 10
Wonderful
(52 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

9.0 out of 10
Wonderful
(9 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites - North Carmel / Westfield by IHG

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and dry cleaning are on-site.
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers 75 accommodations with free newspapers and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Carmel hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites - North Carmel / Westfield by IHG. During your stay, you'll be within walking distance of Regal Village Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Clay Terrace and a few minutes from Regal Village Park
Holiday Inn Express & Suites - North Carmel / Westfield by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites - North Carmel / Westfield by IHG. Self parking is free.

Smoking is allowed in designated areas at this Carmel hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rodeway Inn Carmel
Rodeway Inn Hotel Carmel
Holiday Inn Express Carmel North Indianapolis Hotel
Holiday Inn Express Carmel North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield
Holiday Inn Express Suites Carmel / North Indianapolis
Holiday Inn Express Suites North Carmel / Westfield by IHG
Holiday Inn Express Suites Carmel / North Indianapolis Westfield
Holiday Inn Express Suites North Carmel / Westfield an IHG Hotel

Holiday Inn Express & Suites - North Carmel / Westfield by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 475 out of 1009 reviews
Rating 8 - Good. 255 out of 1009 reviews
Rating 6 - Okay. 148 out of 1009 reviews
Rating 4 - Poor. 88 out of 1009 reviews
Rating 2 - Terrible. 43 out of 1009 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kellie

Stayed 1 night in Jul 2025

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Entire rooms need a deep clean and focus on the bathrooms and showers.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

4/10 Poor

Swan

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

4/10 Poor

Solitaire

Travelled with family
Disliked: Staff & service
Breakfast kept running out of things., pancake machine kept stopping, shower wasnt cleaned fully...so didnt use, toilet seat loose
Stayed 1 night in Sep 2025

2/10 Terrible

MARIO, Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms smelled bad, glass shower door collapsed. I asked to be moved to another room and they wouldn’t accommodate. Would never stay at another Holiday Inn Express again.
Stayed 2 nights in Oct 2025

4/10 Poor

Nolan

Travelled with family
Disliked: Staff & service

Meh with poor customer service

Poor customer service, they just wanted you to get in get out so they could get back to whatever they were doing before you interrupted them. Breakfast was okay, definitely not worth the cost for just a little more we are going to stay somewhere else.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Stayed 1 night in Sep 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little trip

Luke at check in was awesome.
Stayed 1 night in Sep 2025

6/10 Okay

Jennifer

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service
Nothing bad, just average.
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable room, convenient location.
Stayed 1 night in Sep 2025

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
Our room smelled horrible
Stayed 2 nights in Sep 2025

6/10 Okay

tim

Disliked: Staff & service
Rude staff
Stayed 2 nights in Sep 2025

10/10 Excellent

tim

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The manager was nice but the front desk lady with braids was very rude . Rooms very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Peggy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable pricing, comfortable and clean room, great breakfast quickly refilled, nice staff.
Stayed 2 nights in Sep 2025

6/10 Okay

Sarah

Travelled with family
N/A
Stayed 2 nights in Sep 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service
Clean hotel but beds were very uncomfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Rocio

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mallie

Stayed 1 night in Aug 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable room with purchasable snack options near the front desk. Shower needs recaulking and some cobwebs in corners. We found it overall a good option for the area.
Stayed 1 night in Aug 2025

6/10 Okay

Martha

Stayed 5 nights in Aug 2025

4/10 Poor

Kimberly

Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Amenities, property conditions & facilities
Lady at front desk not very kid friendly. A bunch of us came for a kids soccer tourney. Employees have to expect some noise. We had a 2 night stay. They never came or asked about room cleaning. Breakfast wasn’t good.
Stayed 2 nights in Aug 2025

10/10 Excellent

Haley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here every time. Jones at the front desk is literally THE BEST. We were here for my husband's surgery and he went out of his way multiple times to make sure that he was taken care of and that we were happy and comfortable. He definitely made this hotel stay the best we have ever had and one that I would recommend to everyone. The breakfast is also 🔥🔥🔥
Stayed 2 nights in Aug 2025