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Quality Inn & Suites Brownsburg - Indianapolis West

2.5 star property

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Photo gallery for Quality Inn & Suites Brownsburg - Indianapolis West

Lobby
Free buffet breakfast
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
31 Maplehurst Dr, Brownsburg, IN, 46112
  • Place, Hendricks Regional Health Brownsburg Hospital
    ‪3 min drive‬
  • Place, Brownsburg Hospital
    ‪3 min drive‬
  • Place, Lucas Oil Indianapolis Raceway Park
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Bathtub

Hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby
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  • Free Wi-Fi
  • Air-conditioning
4.5 out of 5, Wonderful, 855 reviews
The price is CHF 82
includes taxes & fees
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Comfort Suites West Indianapolis - Brownsburg

About this property

Quality Inn & Suites Brownsburg - Indianapolis West

Hotel in Brownsburg with free breakfast and 24-hour fitness centre
This hotel features a 24-hour fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available once per stay.
Quality Inn & Suites Brownsburg - Indianapolis West offers 75 accommodations with free newspapers and coffee/tea makers. Plasma televisions come with premium cable channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites Brownsburg - Indianapolis West. During your stay, you'll be close to Hendricks Hospital. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Brownsburg Hospital and a few minutes from Hendricks Regional Health Brownsburg Hospital
  • Cats and dogs welcome for a fee
Quality Inn & Suites Brownsburg - Indianapolis West offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly Quality Inn & Suites Brownsburg - Indianapolis West also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.
Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Express Brownsburg
Holiday Inn Express Indianapolis Brownsburg
Holiday Inn Express Indianapolis Hotel Brownsburg
Quality Inn Brownsburg
Quality Brownsburg
Quality Inn & Suites Brownsburg - Indianapolis West Hotel
Quality Inn & Suites Brownsburg - Indianapolis West Brownsburg

Quality Inn & Suites Brownsburg - Indianapolis West Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1002 reviews
Rating 8 - Good. 373 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was adequate. We were greeted quickly by staff, she was very polite. The check in process only took maybe 6 minutes. The hotel appearance is clean. We were only stopping in for a quick rest, exhausted, and it met our needs. The Hotels.com images are "realtor specials", but the hotel lobby was nice enough.
Stayed 1 night in Oct 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a one night stop along a road trip. We were pleasantly surprised at how clean and nice it was. The pool is outdoors so as you would expect for October, it was closed. I did not find an elevator. I didn't ask, so maybe it exists, but I was fine with carrying my stuff to the 2nd floor. The bed was firm but comfortable, and so were the pillows. Breakfast was the typical Choice Hotels fare and it was hot. The room was very quiet. I could barely hear the traffic on the nearby interstate. On the downside, the free internet was virtually unusable. It took multiple attempts to connect, then glitched off completely very often, and was slow even when it was on. The in-room coffee was literally undrinkable - and I'm not a coffee snob. The coffee served with breakfast was much better, but still not great. The bathroom did not have any exhaust fan, and finally, another thing I found odd - though it didn't affect my stay - was an exposed electrical wire running above the mirror in the bathroom.
Stayed 1 night in Oct 2025

8/10 Good

Billy

Stayed 1 night in Oct 2025

10/10 Excellent

Sheila

Liked: Amenities
Love carpet is gone. Laminate flooring. Very pretty. Love room decor. Very comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Ursula

Travelled with family
Stark difference between the pet fees on your site and what they charged us (double).
Stayed 1 night in Sep 2025

8/10 Good

Doug

Business traveller
Liked: Staff & service, property conditions & facilities
It’s a place to sleep! The room was mostly very clean, but the shower head was brown around the nozzles and the shower itself was set about 2 inches into the floor, making it easy to slip if you are not paying attention. Breakfast was fine: waffle iron, scrambled eggs, sausage links, cereal, pretty standard fare. The internet was basically unusable, but thankfully I had a good 5G connection on my phone. Overall a worthwhile stay for the money if you need to stay in West Indy.
Stayed 2 nights in Sep 2025

8/10 Good

Edna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Everything was clean.
Stayed 1 night in Sep 2025

8/10 Good

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Coleen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Amenities
On the plus side: Very clean! Close proximity to places. Reasonable rates. On the downside: lighting in the room and bathroom needs to be improved, it is dark. No elevator is a big inconvenience. But would not hesitate to stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Jeff

Liked: Cleanliness
Disliked: Staff & service
No restaurant or bar nearby without a long walk.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean. We were only there for 7 hours and to sleep, it was nice and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All was clean and comfortable
Stayed 1 night in Sep 2025

2/10 Terrible

Kylee

Disliked: Staff & service
No hot water busted door won’t seal and key doesn’t work
Stayed 1 night in Sep 2025

4/10 Poor

Goldie, Scales Mound

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When I walked through double doors, there was a man sitting behind the window. He was watching something on computer or his phone.I waited and he didn't come out. I said sir I am ready to check in. He took a bit and finally came to check us in. When we got to our room we had trouble getting the door to open.. We finally got it. I didn't go out to see if a maintenance person was available. We figured not since it was after 9:00. The next morning I was going to tell them about the door but no one was at front desk. We left the keys in an open basket there because we had to leave. We hope no took the keys. When leaving we heard a voice from backroom say have a good day. Our room was awesome. It had whirlpool tub and nice kitchenet.
Stayed 1 night in Sep 2025

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Rocklin

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocklin

Travelled with family
Liked: Cleanliness, staff & service
We stayed at this same hotel last year and at the front desk was a sign stating that the pool was closed. Again this year when we checked in there was also the same sign stating that the pool was closed. Is there any reason why the pool has not been open since at least last year?
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Close to Lucas Oil IRP
Stayed 4 nights in Aug 2025

6/10 Okay

leonor

Liked: Staff & service
Employees
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025