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Quality Inn & Suites Indianapolis Northwest

2.5 star property

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Photo gallery for Quality Inn & Suites Indianapolis Northwest

Lobby
Free continental breakfast
Premium bedding, down duvets, desk, blackout curtains
Lobby
Lobby

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Place, Eagle Creek Park
    ‪2 min drive‬
  • Place, Indianapolis Motor Speedway
    ‪8 min drive‬
  • Place, Lucas Oil Stadium
    ‪15 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Premium bedding, down duvets, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn & Suites Indianapolis Northwest

Suburban hotel in Indianapolis with free parking
Along with coffee/tea in a common area, this hotel has conference space and a 24-hour front desk. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and a banquet hall are on-site.
Quality Inn & Suites Indianapolis Northwest offers 75 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature down duvets and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include baths or showers with a deep soaking bath, complimentary toiletries and hairdryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Quality Inn & Suites Indianapolis Northwest, you'll be within walking distance of Eagle Creek Park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a meeting room and conference space
  • 13 minutes by car from Indiana Convention Center and 14 minutes from Lucas Oil Stadium
  • Pets welcome for a fee
Free breakfast is served. Public spaces have free WiFi. Event space at this hotel measures 200 square feet (19 square metres) and includes conference space. The business-friendly Quality Inn & Suites Indianapolis Northwest also features coffee/tea in common area and complimentary newspapers in the lobby. Free self parking is available.
Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 200 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Quality Inn & Suites Indianapolis Northwest Reviews

Reviews

6.0
Rating 10 - Excellent. 75 out of 510 reviews
Rating 8 - Good. 109 out of 510 reviews
Rating 6 - Okay. 123 out of 510 reviews
Rating 4 - Poor. 98 out of 510 reviews
Rating 2 - Terrible. 105 out of 510 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Debbie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Nice free continental breakfast which included waffle maker, eggs & sausage. The only negative was the noise. I could hear people in the hallway & outside from my room.
Stayed 2 nights in Nov 2025

2/10 Terrible

JOHN

Travelled with group
Disliked: Amenities
Had to run water for 30 MINUTES in the morning before it was warm enough to shower! Was not told of this problem in advance. Nobody answered the phone at front desk, so had to get dressed and go downstairs to find out what was wrong. Dog barking in parking lot kept us awake for 45 minutes at midnight. Again, no answer at front desk. Breakfast was nothing but bread and cereal. This place should NOT be a Quality Inn.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary D

Stayed 2 nights in Oct 2025

2/10 Terrible

Jenna

Stayed 1 night in Oct 2025

6/10 Okay

Jason

Disliked: Cleanliness, staff & service, amenities
Man. I don’t know where to start. Everything seemed broken with the cheapest repair possible.
Stayed 1 night in Oct 2025

2/10 Terrible

Randeisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible do not recommend

No hot water smelled like mold no clean towels heat smelled HORRIBLE DO NOT RECOMMEND
Stayed 2 nights in Oct 2025

10/10 Excellent

ingrid

Stayed 1 night in Oct 2025

2/10 Terrible

Kristen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Thaila

Stayed 2 nights in Oct 2025

4/10 Poor

ernest

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rugs looked like they never get cleaned . We had to change rooms because the A/C didn’t work. Those carpets were just as dirty. The Diir to the room did not work properly. There was taped note on the door that said it wasn’t working right. The locked door to the outside so no one could enter was just old plastic instead of glass. Very poor conditions . The breakfast was good !
Stayed 1 night in Oct 2025

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 3 nights in Oct 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Upon checking-in I was informed there was a problem with the cable srvice and so no television in the room. I was told there would be some sort of "adjustment" in my bill so will wait to see what that means.
Stayed 1 night in Sep 2025

8/10 Good

Jamese

Stayed 1 night in Aug 2025

2/10 Terrible

Shelly

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property was awful had no hot water and they told us if we didn’t like it to check out and leave with no refund
Stayed 1 night in Sep 2025

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
The outside looked super sketchy to the point I didn't feel safe staying there.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a sense of the property being very limited on resources, cleaness, towels, toiletries, etc.
Stayed 1 night in Aug 2025

4/10 Poor

Jennifer

Travelled with family
Disliked: Property conditions & facilities, room comfort

Hotel needs improvements

When entering the room you could tell it had been cleaned (smells of eucalyptus and tee tree). Upon inspection there were also No bugs. Unfortunately the shower was non- operational and sometimes through my stay there were sounds of either children or other consumers stomping up and down hall way. I did tell hotel staff when checking out but received very little response other than thank you. I am two for two on chosing not so good hotels in Indiana.
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Suspicious that 3 police cars are parked in the parking lot in what appears to be a seedy part of town. Water was lukewarm. Grounds not well kept. Was clean and bed comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Meisha

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
A lot of things in the room were falling apart, including the deadbolt on the door. There were some dirty stains on some of the lamp shades that looked like old food or something & the air conditioner didn't get that cold & was very loud. For a cheap hotel you get what you pay for I suppose
Stayed 2 nights in Aug 2025

2/10 Terrible

Ramon

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Pashon

Travelled with family and small children
Disliked: Amenities
The bed had stains almost like poop or something i saw cigarette burns in the bed. Shower was not cleaned.we just made it work simply because we had no other options. But overall the people were very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Solaman

Stayed 3 nights in Aug 2025

6/10 Okay

William, Louisville

Travelled with group
Disliked: Property conditions & facilities
It was in a rougher part of the city. The breakfast offered was sparse. It was under some kinda renovation.
Stayed 4 nights in Jul 2025