Iâll start with the positives. Itâs a short list. The fridge was better than I expected. The cooling system worked. The shower was good. Now for the negatives.
Check in was from 2pm. No one arrived until 2.10. The line was âsomeone at our other motel locked herself out of her room â. Having re-read the reviews, this seems to be the standard excuseâŠI unpacked a little and realised there were no towels in the room. Back to Reception, no one there. I rang the number provided, left a message, no response, waited another ten minutes with a guy trying to check in. I was told âthis is the third week in a row theyâve forgotten to put towels inâ. The very nice (but overworked or disorganised) manager said sheâd deliver them. Meanwhile, I couldnât log on to the wifi. Back to Reception. It seems itâs a common problem. I was given the management password and it worked okay⊠An hour later, she came with 2 bath towels, no hand towels. But nowhere to hang them apart from one hook. The bathroom door wouldnât close. One power point was broken, meaning you could watch tv or boil hot water. And the advertised toaster wasnât there.
I realised at around 9pm, when I was wondering how much Iâd paid for this place, that in fact Iâd booked a triple room and was given a double. And a double made for one occupant. One bedside lamp. One chair. One serving of sugar. And one dead cockroach on the floor which had probably died of disappointment.
Innisfail is nice, but donât stay there. Stay in Tully.