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Basic Hotel Innsbruck

3.0 star property

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Photo gallery for Basic Hotel Innsbruck

Quadruple Room | Select Comfort beds, in-room safe, desk, blackout curtains
Hallway
Reception
Front of property
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Housekeeping

Explore the area

View in a map
Innrain 16, Innsbruck, Tirol, 6021
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪5 min walk‬
  • Place, Hofburg
    ‪6 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪5 min drive‬

Room options

View all photos for Triple Room

Triple Room | Select Comfort beds, in-room safe, desk, blackout curtains

Triple Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Select Comfort beds, in-room safe, desk, blackout curtains

Quadruple Room

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, desk, blackout curtains

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room | Select Comfort beds, in-room safe, desk, blackout curtains

Basic Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About this property

Basic Hotel Innsbruck

Basic Hotel Innsbruck offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and complimentary wireless Internet access.
Basic Hotel Innsbruck offers 23 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature Select Comfort mattresses. 70-cm flat-screen televisions come with cable channels.

Bathrooms include a shower. This Innsbruck hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Basic Hotel Innsbruck's great location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Market Hall. You'll find features such as free WiFi in public areas and a free ski shuttle, plus a coffee shop/cafe.
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Self-service breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Innsbruck Market Hall and Inn
  • Free ski shuttle service
Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. Conveniences such as ski storage and shopping on site allow you to spend less time with logistics and more time on the slopes.

There's a coffee shop/cafe on site. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy a self-service breakfast daily from 6:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Parking on site (EUR 22 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 11:00 AM for a fee: EUR 10 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Shopping
  • Ski storage

Family friendly

  • Cot (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 70-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 8 November and 29 November.

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately EUR 10 per person
  • Self-parking fee: EUR 22 per day (in/out privileges)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance to request a room on the ground floor.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 stars.

Property is also known as

Basic Hotel
Basic Hotel Innsbruck
Basic Innsbruck
Hotel Basic
Hotel Basic Innsbruck
Basic Hotel Innsbruck Hotel
Basic Hotel Innsbruck Innsbruck
Basic Hotel Innsbruck Hotel Innsbruck

Basic Hotel Innsbruck Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 265 out of 481 reviews
Rating 8 - Good. 174 out of 481 reviews
Rating 6 - Okay. 34 out of 481 reviews
Rating 4 - Poor. 4 out of 481 reviews
Rating 2 - Terrible. 4 out of 481 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Very clean, staff super helpful, very central, breakfast was great
Stayed 6 nights in Dec 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, property conditions & facilities
View from the room was incredible! Great location for exploring Innsbruck in a day, very easy to walk around, close to many dining options and shopping. Room was very clean, staff were friendly, overall a great stay! We also utilized the secure luggage storage. However the privacy in the bathroom could be improved as it is fully glass walls and doors.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert, Dallas

Liked: Cleanliness, property conditions & facilities
The staff particulary the young lady from Hungary was super. The room was decent and very clean. As the name Basic says it is basic. I did not eat the Breakfast but it appeared to be typical European. SUPER location to the Christmas markets, shops and restaurants. I would stay here again anytime.
Stayed 1 night in Nov 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pro. Close to old town and Christmas Markets. Nice staff. Con. It’s basic. One pillow per bed and was unable to get more. Room was hot. And on a personal note we didn’t like the frosted glass walls for the bathroom.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Sahil

Stayed 1 night in Nov 2025

10/10 Excellent

Kylee

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful. I got to Innsbruck very early in the morning and could not check in until 3 pm, but they allowed me to store my luggage so that I could go about my day. The room was clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with large rooms for Europe. Easy walk to the Altstadt, Museum and Court Church
Stayed 1 night in Sep 2025

6/10 Okay

Christie

Liked: Cleanliness, staff & service, amenities
There was a very bad sewage smell in the bathroom. It improved after running the shower. Other than that it was nice. The included breakfast was modest but good.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Although this hotel advertises 24 hour checkin, we couldn’t get card keys at the checkin kiosk ourselves and spent an additional 30 minutes on the phone with hotel employees to complete our checkin and receive key cards. The after hours checkin kiosk at no point mentioned that the croissant breakfast bar costs 10eur/person; we were also not told this by the manager when we came down and he welcomed us to breakfast the next morning. It was poor customer service to then charge us for breakfast at the end of our stay when this information was never relayed to us (the manager even took down our room number and should have had access to if our stay included breakfast or not). Hotel was clean, spacious, and conveniently located.
Stayed 3 nights in Aug 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Well located hotel, very clean, friendly staff, comfortable. A great all-round, great-value hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Rasheed

Stayed 1 night in Aug 2025

8/10 Good

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic hotel and room
Stayed 2 nights in Jul 2025

10/10 Excellent

carl

Stayed 1 night in Jul 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Very convenient for buses and fantastic view. Rooms clean and spacious.
Stayed 6 nights in Jul 2025

10/10 Excellent

Edwin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, centrally located hotel with a few tight parking spaces on site (rare in Innsbruck!) for the same day rate as the local parking garage down the street. Friendly and helpful staff at check-in, comfy beds, blackout curtains, excellent AC, spacious room, fast internet, great shower, and nice (mostly cold foods) continental breakfast with cooked egg options available. Easy access to all modes of transit, with Innsbruck Station a 20min walk, Altstadt Station (with access to the Alpenzoo and Top of Innsbruck) a 10min walk away, and Innsbruck Airport 20-30mins by public transport. The old town is just across the street, and everything is so easy to get to. Lovely spot, lovely short stay, thanks Basic Hotel Innsbruck, for making our visit so easy and comfortable 🙂
Stayed 2 nights in Jun 2025

8/10 Good

Shreyes

Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our Stay!

2 night stay for family of 4. Well located hotel. Facilities clean and modern. Breakfast was lovely. Staff polite, friendly and helpful.
Stayed 2 nights in Apr 2025

8/10 Good

Eva

Liked: Cleanliness
front desk pleasant
Stayed 4 nights in Apr 2025

10/10 Excellent

Yu Meng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the only downside is the poor separation between the bathroom and room. Everything else was great, super courteous staff.
Stayed 1 night in Mar 2025

10/10 Excellent

H G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast. Very clean and modern room, didn’t feel ‚Basic‘ at all. Only issue, room was a bit too hot even after turning heating off.
Stayed 2 nights in Jan 2025

10/10 Excellent

paul

Liked: Cleanliness
Convenient friendly staff and clean
Stayed 1 night in Jan 2025