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NALA individuellhotel

3.5 star property

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Photo gallery for NALA individuellhotel

Exterior
A hotel room with a large bed, a balcony with a view of mountains, a dining table with a vase, and a chandelier.
A courtyard with a reflective water feature, red chairs, and a stage.
A buffet with various food items and a decorative candle holder.
Garden

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Müllerstrasse 15, Innsbruck, Tirol, 6020
  • Place, Maria Theresa Street
    ‪3 min walk‬
  • Place, Landeskrankenhaus - University Clinics Innsbruck
    ‪5 min walk‬
  • Place, Innsbruck Old Town Christmas Market
    ‪11 min walk‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪9 min drive‬

Room options

View all photos for Comfort Double Room

A hotel room with a bed, a red chair, a desk, a shower, and a toilet.

Comfort Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a bed, a chair, a sink, and a small table.

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A modern hotel room with a large bed, a small table, and a unique ceiling decoration.

Junior Suite, Balcony

9.2 out of 10
Wonderful
(10 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Suite

A modern bathroom with a large bathtub, a window, and a ceiling lamp.

Panoramic Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, Garden View

A modern living room with a sofa, a small table, and a chair. There is a large window with curtains, a ceiling with exposed beams, and a wall-mounted TV.

Apartment, Garden View

9.6 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite (Mini Single)

A modern hotel room with a white bed, a desk, a chair, and a large mirror.

Suite (Mini Single)

9.8 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Climb Up)

A narrow hallway with wooden cabinets, a desk with a computer, and two chairs.

Double Room (Climb Up)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Cinema)

A hotel room with a bed, orange chairs, a small table, and a bottle.

Double Room (Cinema)

9.8 out of 10
Exceptional
(11 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A modern bedroom with a bed, a side table, a round window, and a wall-mounted lamp.

Standard Double Room

9.4 out of 10
Exceptional
(48 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A modern hotel room with a bed, a large wall art piece, a side table, and a window with curtains.

Standard Double Room

8.6 out of 10
Excellent
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Double Room

A hotel room with a bed, two pillows, a bedside table, and a wall-mounted lamp.

Comfort Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A modern hotel room with a neatly made bed, a bedside lamp, a green accent wall, and a view of a blue patterned wall.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a red armchair, a small table with a lamp, and a decorative wall mural.

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Junior Suite, Balcony

A modern bedroom with a large bed, a bedside table with a bowl, a mirror, and a view of the outdoors.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

NALA individuellhotel

Along with a restaurant, this smoke-free hotel has a fitness centre and a rooftop terrace. WiFi in public areas is free. Other amenities include a 24-hour business centre, a meeting room and free use of bicycles.
NALA individuellhotel offers 57 accommodations with espresso makers and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of NALA individuellhotel's great location. During your stay, you're just a quick walk from Maria Theresa Street. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 3-minute walk from Maria Theresa Street and 4 minutes on foot from Triumphal Arch
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
NALA individuellhotel offers its guests a fitness centre and complimentary bicycles. There's a restaurant on site. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. A rooftop terrace, a library, and a vending machine are also featured at the boutique NALA individuellhotel.

This 3.5-star Innsbruck hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to noon and at the weekend from 7:30 AM to 1:00 PM.
On-site venue – This restaurant only serves breakfast. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 9.50 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to 1:00 PM on weekends; EUR 12 to 23 for adults and EUR 9 to 11 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Library
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 23 for adults and EUR 9 to 11 for children
  • Nearby parking fee: EUR 9.50 per day (33 ft away)
  • Pet fee: EUR 20 per pet, per day
  • Rollaway bed fee: EUR 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 11:00 PM.
Guests will receive lockbox information.

We should mention

  • Up to 3 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Nala
Hotel Nala Innsbruck
Nala Hotel
Nala Innsbruck
NALA individuellhotel Hotel Innsbruck
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel
NALA individuellhotel Hotel
NALA individuellhotel Innsbruck
NALA individuellhotel Hotel Innsbruck

NALA individuellhotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 779 out of 1004 reviews
Rating 8 - Good. 184 out of 1004 reviews
Rating 6 - Okay. 28 out of 1004 reviews
Rating 4 - Poor. 6 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless great staff fantastic location
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops, bars and restaurants near by, breakfast was great and had prosecco
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! The staff were so friendly and hospitable.perfect location, less than 10 minutes to the train station. We would love to return again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Greta

Liked: Cleanliness, amenities
Fantastic hotel, welcoming staff. The room was perfect such a comfy bed and the big bath was incredible. Close to everything you need, easy walking distance
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so charming and the staff was kind and helpful. The complimentary prosecco upon arrival was lovely after a long day of traveling. The welcome information was useful for our stay and the client service was above and beyond when I needed some ice for my injured knee. The location was also spectacular, being such a close walk to the Old Town area.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Love the hands free check in.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

amy Xiaoyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice staff,good location
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great service and great stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Nala hotel was amazing. The room was small, but everything is extremely well designed. Very comfortable. Staff was very helpfull and friendly Petra and Brad Chelsea, Quebec
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michael Sergio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and cool hotel! Loved the unique decor- located close to the Christmas markets and shops. Had a pleasant stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Amazing staff and service, couldn’t do enough for us. Lovely room, great hotel and location
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, friendly staff, close to Innsbruck centre.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed was within a 15 minute walk, beautiful views, spacious rooms, extremely helpful hotel staff.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

PD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful hotel, great staff, great breakfast, only wish we could have stayed longer
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and had everything we needed for our short stay. The staff were welcoming and the rooms were neat and clean. The sauna was a nice added bonus at the end of a day up the mountain and walking.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Steven

Very nice hotel on a top location.
Stayed 1 night in Feb 2025
Verified review

4/10 Poor

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very nice, also the hotel itself was cute and clean! The only problem I had with it was the fact that the rooms were so hot and the bed was rock hard, also the pillow was awful as well! It was very hard to get rest because of these factors, I will not recommend anyone staying there if you want to get good rest! If you prefer a harder bed this hotel is for you!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with friendly staff and beautiful outdoor sitting area for breakfast and sunset drinks
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Well designed room. Nice extras.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Margaret Mary

Liked: Amenities
The breakfast was the best we have ever had! Thank you xx
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Harbinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a quiet neighbourhood but easily walkable to the train station & the centre. Lovely staff & a very well presented place to stay.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
What a great little find ! Quirky little boutique hotel with everything you need for a seamless trip - will be recommending to all my friends !!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel a bit special in decoration.
Stayed 1 night in Aug 2025