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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Daily English breakfast for a fee
Eco-friendly toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Victorian Market
    ‪1 min walk‬
  • Place, Eastgate Shopping Centre
    ‪2 min walk‬
  • Place, Inverness Castle
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(15 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Inverness Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 357 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 161 out of 1002 reviews
Rating 4 - Poor. 82 out of 1002 reviews
Rating 2 - Terrible. 50 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Pawel

Liked: Cleanliness, staff & service
Disliked: Amenities
Noise everywhere rooms not soundproofed couldn't sleep left early and got a bus home can hear staff and other guests through the walls even with window closed can hear traffic
Stayed 1 night in Feb 2026

10/10 Excellent

Allan

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great stay everything was as we wanted, 2nd time staying at this hotel.We’llbeback next year
Stayed 4 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Clean room, excellent and hardworking reception staff
Stayed 3 nights in Jan 2026

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, amenities
Room was clean, staff were polite and helpful, just very noisy from road behind
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Location was ideal
Stayed 1 night in Jan 2026

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Staff really good. Room clean and had quality toiletries and standard drinks tray. Only problem was outside hotels control - v noisy on back of hotel (away from river) with yelling in street 10pm to midnight every night
Stayed 1 night in Jan 2026

8/10 Good

Dianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Spotless room. Heating inadequate in room
Stayed 1 night in Jan 2026

10/10 Excellent

Mrinmoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great, staffs great, cleanliness great. Overall it was a great stay.
Stayed 2 nights in Dec 2025

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was perfect
Stayed 1 night in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Bit noisy the first night due to a loud generator in the building next door but reception staff were very helpful and moved us to a quiet room on the other side for our second night. If staying again I’d request a river-facing room, not street-facing (as there was also some noise when the pubs on the street side closed).
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in town centre
Stayed 1 night in Dec 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel inverness! Good location also
Stayed 3 nights in Dec 2025

6/10 Okay

vivian, blairgowrie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here many times before. Breakfast was average,new years day Breakfast was terrible . Room 102 a disgrace for a privilege room. Noisy, drafts from windows that were supposed to be sealed and cramped room also. What saved the day was one particular member of staff on Breakfast duty and her name Sylvi. Very lucky to have her as member of staff.
Stayed 3 nights in Dec 2025

8/10 Good

Shaun

Stayed 1 night in Dec 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast is really good and friendly staffs
Stayed 1 night in Dec 2025

8/10 Good

Rhuari

Travelled with family
Liked: Cleanliness, staff & service, amenities
Managed to get our room well before check-in time which was ideal. Breakfast was really good. Centra location which is great. Can be slight noise from pubs/clubs on same street but still get to sleep fine.
Stayed 1 night in Dec 2025

4/10 Poor

Evelyn

Travelled with family
Disliked: Amenities
The room toilet was extremely small and seat next to the wall . It was smelly due to poor ventilation or sewage problem. Room very dark and extremely bad sound proof (or should I say no sound proof at all). The shower hose was so short think it looked like for children only. The hotel was run down though location was good .
Stayed 2 nights in Dec 2025

8/10 Good

IAN, Huntly

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good, staff excellent, breakfast was excellent, great choices.
Stayed 3 nights in Dec 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, amenities
The staff member on reception was extremely helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Stayed 5 nights in Nov 2025

2/10 Terrible

Norman

Travelled with family, Travelled with partner
Extreme noise outside on street and then neighbouring room residents started shouting and screaming around 3 am Police knocking on room door at 5am demanding access as night porter had given our room number as the location of the disturbance.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025