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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Daily English breakfast (GBP 17.95 per person)
Exterior
Eco-friendly toiletries, hair dryer, towels
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Victorian Market
    ‪1 min walk‬
  • Place, Eastgate Shopping Centre
    ‪2 min walk‬
  • Place, Inverness Castle
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Single Beds

8.4 out of 10
Very good
(17 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(28 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.6 out of 10
Excellent
(14 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.2 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Inverness Hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with a safe and coffee/tea makers. LED televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Mercure Inverness Hotel. During your stay, you're just a quick walk from Inverness Castle. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Victorian Market and Inverness Visit Scotland Information Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
33 Church St Brasserie – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 15 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.95 per person
  • Self-parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1000 reviews
Rating 8 - Good. 351 out of 1000 reviews
Rating 6 - Okay. 163 out of 1000 reviews
Rating 4 - Poor. 88 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Room was good and staff most helpful.
Stayed 1 night in Oct 2025

8/10 Good

Neuce

Staff were helpful and pleasant. Room was clean and comfortable’
Stayed 2 nights in Nov 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was exactly as described. Hotel is great location and very friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, room comfort
Whilst the location is excellent, the parking situation was not. Breakfast was good, the room was good and staff were great.
Stayed 1 night in Oct 2025

10/10 Excellent

pam

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and friendly Beautiful large room with large bed
Stayed 2 nights in Oct 2025

8/10 Good

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here. My first time was brilliant. This room was nice, great size. Restaurant food was good, but unfortunately the rooms overlooking the river are subject to rowdy patrons from a nearby pub. Screaming females, arguments, swearing until early hours of the morning. I would ask for a room not overlooking river
Stayed 4 nights in Oct 2025

8/10 Good

Bruce

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 4 nights in Oct 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, staff were nice & polite,Only stayed two nights, near train, and bus station, only stayed for two nights but would defiantly go back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, customer service was good, check in-out quick and no complications My only issue is no water supplied for the 'complimentary tea and coffee' charged for water at check out
Stayed 1 night in Oct 2025

8/10 Good

Annette

Travelled with partner
Liked: Amenities, property conditions & facilities
Clean room, lovely shower, good comfy bed, and warm room, good facilities. down side mirror in bathroom not working, couldn't open window for some fresh air was told by reception 1rdt floor rooms the windows don't open,, think we should have been advised about this as and accommodated on a higher floor room. Being the week end it was rather noisy , we asked for a room with a view to the river and we're given a room facing the buildings and bars thorough fair. The room 110 was very clean and comfortable but not with the river view.
Stayed 3 nights in Oct 2025

10/10 Excellent

Loriann, Grantsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was great. It was a good location for walking around the city. Would definitely stay here again
Stayed 5 nights in Oct 2025

6/10 Okay

Allison

Clean enough. Comfortable bed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for tourists .

Had a slight issue at check-in . This was resolved by the manager the following morning . Very professionally and without a big fuss . The location of the hotel is second to none . Would highly recommend.
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with choices for breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent throughout, staff very friendly and helpful. Food excellent and wholesome.
Stayed 1 night in Oct 2025

6/10 Okay

Oliver

Travelled with group
Liked: Cleanliness, staff & service

Overpriced but ok for one night

Hotel needs refurbishing. Lack of plug sockets in bedroom. Small bathroom with bad pressure in the shower. Excellent breakfast. Rooms on the town side are very noisy at night with all the bars and pubs. Overpriced for what it is.
Stayed 1 night in Oct 2025

8/10 Good

Andrew

Liked: Cleanliness
The room appeared to be unheated. Although the door to room appeared to be secure it had previously been damaged along the lock/door pillar which was concerning. (Room 115). The room was clean and comfortable but exterior noise in the streets echoed between the buildings. As a light sleeper this was not ideal.
Stayed 1 night in Oct 2025

8/10 Good

Eileen

Stayed 3 nights in Oct 2025

8/10 Good

Vera

Liked: Cleanliness, staff & service
Overall the hotel is ok. The staff are hard working and very good at what they do. The hotel could do with an upgrade. We had an issue with our room, th
Stayed 3 nights in Oct 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
It’s an older property with heating issues in the rooms & no soundproofing from external noise
Stayed 3 nights in Oct 2025

8/10 Good

Mandi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Oliver

Big queue at check in. One lady, Janet, doing her best but clearly under staffed.
Stayed 1 night in Oct 2025

6/10 Okay

DAVID C, STATE COLLEGE

Travelled with group
Liked: Staff & service
Great location, rooms were modernized but quite some time ago. Only 1 elevator working, lobby and exterior dated, but it is Scotland.
Stayed 1 night in Oct 2025